I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... See more
Company replied
Location
Switch location46 St Anne's Road, HA1 1LA HARROW, GB
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See what reviewers are saying
SAACHIKA harrow branch Amazing customer service So patient Helpful Helped us with so many services than ever been helped before from anyone at Vodafone. Ajay the store manager was supportive... See more
Company replied
Thank you so much for your help today Mel. Recovering my daughter’s phone and upgrading my phone. Friendly, efficient and very reassuring throughout!
Company replied
Amazing love visiting this store, have completed few upgrades and family plan all done by my man sha, amazing patient fella who has great energy and pleasure to deal with. Any issue or any question I... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Harrow St Anns Road
Written by the company
Contact info
46 St Anne's Road, HA1 1LA, HARROW, United Kingdom
4.7
Excellent
271 reviews
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Ioana helped me with explaining bills…
Ioana helped me with explaining bills in a way I could understand. And how to use Vodafone app, got me through all. Many thanks appreciate it
March 9, 2026
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Karunananthan,
Thanks for the lovely review and fantastic support for Ioana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I am very happy with the help Ioana…
I am very happy with the help Ioana gave me in store, her services and good care for customers are great. Thank you
March 9, 2026
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Syed,
Thanks for the lovely review and fantastic support for Ioana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
A great experience dealing with Parsa…
A great experience dealing with Parsa at Vodafone Harrow. Good knowledge of all plans and the key ones that would benefit me based on my usage and travel. Swift and to the point to get things renewed.
January 20, 2026
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade Hero!
Speedy (had cinema tickets), courteous and explanatory advice when I came in to upgrade my Z3 Fold to a Flip 7. Shanthos was knowledgeable and approachable making me feel comfortable to complete the upgrade today. Thank you Vodafone Harrow.
January 18, 2026
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Huma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
professional
Parsa helped us to find the best deal. He is very professional and helpful.
December 28, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing customer service by minadi
Amazing customer service by minadi, very good recommendations and friendliness.
December 20, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Kulsoom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
We went into the Harrow-on-the-Hill…
We went into the Harrow-on-the-Hill store and saw Minadi who was exceptionally professional, polite and knowledgeable. Would 100% recommend. She went through all the iPhone 17 packages highlighting the key differences.
December 6, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Preeti,
Thanks for the lovely review and fantastic support for Minadi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hello ,i collect my new phone today.
Hello ,i collect my new phone today.
Parsa was really so nice to help me for all the steps
Very helpful, big smile nice young gentleman.
Thanks to receive us with smile and happiness.
December 2, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Fatma,
Thanks for the lovely review and fantastic support for Parsa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Inconsiderate and insensitive
Vodafone started laying cable outside my house gone midnight and the noise keeping half the street awake. Are they not aware that there are more suitable hours in the day for this kind of work?
November 28, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Marion,
I'm sorry for the issues you've faced with us and for the unpleasant experience you've had. I recommend reaching out to our dedicated team on 0333 304 0191 or via live chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Biggest scammers ever for a sim only…
Biggest scammers ever for a sim only contract that was 24£ it went all up to 48£ in just few months , contract ended a month a go and i still got charged an extra 48+ £ always problems with reception and internet and if i wanted to leave i had to pay 300£+ to end the contract people please inform your friends and stay away from this company and their scamming contracts.
November 22, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Bogdan,
I’m really sorry to hear about the issues you’ve experienced with your SIM-only contract and the unexpected charges. I completely understand how frustrating this must be for you.
The increase in your monthly cost and the early termination fee you mentioned are definitely concerns we’d like to review. Sometimes changes can occur due to plan adjustments, added services, or contract terms, but we appreciate that this wasn’t what you expected.
If you haven’t already, please reach out to our Mobile team by calling 0333 304 0191 or via LiveChat here: vodafone.uk/2LCJiTm so they can check your account and clarify the charges.
If you’ve spoken to them and still haven’t received the resolution you were looking for, you can raise this as an official complaint by contacting my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Many thanks for Parsa to help me and…
Many thanks for Parsa to help me and very kind
November 21, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Feda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone Harrow is really helpful staff…
Vodafone Harrow is really helpful staff and I would I highly recommended went to buy sim contract and Ioana exactly knew as I m original customer of Voxi as that is part of Vodafone buy only online based.
Thank you so much Ioana.😊
November 10, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi. We're happy to hear that you had such a positive experience! It's great to know the staff was helpful in finding the right SIM contract for you. Thank you for recommending us and for your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Harrow St Anns Road
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
IOANA HELPED ME TODAY SHE IS REALLY…
IOANA HELPED ME TODAY SHE IS REALLY FANTASTIC GIRL WITH LPTS OF KNOWLEDGE AND KINDNESS.
September 22, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Iuliana,
Thanks for the lovely review and fantastic support for Ioana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Shanthos was absolutely incredible
Shanthos was absolutely incredible. He helped us with a problem no one else had been able to solve. He was patient and explained everything to us. Vodafone are lucky to have him!
September 20, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing experience, great customer service
I had a great experience with the customer service I received. She took the time to explain everything in detail when I was choosing which tablet I wanted. She went through all the costs and payment options clearly and was extremely patient in addressing my concerns.
I was unsure whether to go with Vodafone or Samsung directly, but her positive attitude and professionalism made all the difference. I even visited EE and Three to compare, and I was shocked at how much higher their prices were compared to Vodafone.
All credit goes to her—she truly represents amazing customer service. She was able to multitask efficiently, helping other customers while still making sure I felt fully supported. Honestly, she’s store manager material.
Overall, such a great experience I left feeling confident and happy with my decision.
September 17, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
thank you ioana
ioana is brilliant caring girl so helpful kind understandin credit to her team
September 15, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Tamiah is such a great sale associate!
Tamiah is such a great sale associate! She is helpful and extremely professional and at the same time exudes a friendly warmness! The whole process of getting a new phone and phone plan has been smooth and a pleasant one.
September 14, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone
Vodafone, harrow branch, Deena was so helpful, patient, and kind to address my concernes and solve my issue!
I wish everyone could have such a great costumer service as the one she provided today for me and my mum!
September 11, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent Customer Service from Deena
I visited the Vodafone store recently and had a great experience thanks to Deena. She was very professional, friendly, and patient while helping me with my queries. Her clear explanations and supportive approach made the process smooth and stress-free. It’s refreshing to see such excellent customer service, and I truly appreciate the effort she put in. Thank you, Deena, for making my visit a positive one!
September 5, 2025
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
We're happy to hear about the positive experience you had in our store. We appreciate your kind words regarding the support you received.
Thanks,
Vodafone Social Media Team
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