Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... See more
Company replied
Location
Switch location192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
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See what reviewers are saying
I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... See more
Company replied
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... See more
Company replied
I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hartlepool
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, United Kingdom
4.9
Excellent
198 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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10/10 would shop again
Great job of conveying the information I needed and answering any questions I had about my contract and payment plan.
Extremely friendly and relatable. Overall, a pleasant experience.
July 2, 2023
Unprompted review
Reply from Vodafone UK - Hartlepool
Hi Liam,
This is a great review for our Hartlepool store. Thanks for your kind words and taking your time to share the experience
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service from the guy in store
June 20, 2023
Unprompted review
Reply from Vodafone UK - Hartlepool
Hey Susan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Highly recommended great service
May 26, 2023
Unprompted review
Reply from Vodafone UK - Hartlepool
Hey Marian,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Ryan
May 26, 2023
Unprompted review
Reply from Vodafone UK - Hartlepool
Hey Pamela,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good customer service
Tiff was helpful and pleasant and helped me with my bill and understanding the phone
May 17, 2023
Unprompted review
Reply from Vodafone UK - Hartlepool
Hi Elizabeth,
Thank you for your review for Tiff. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
All the best,
Vodafone Social Media team
Great service from Ryan
May 14, 2023
Unprompted review
Reply from Vodafone UK - Hartlepool
Hey Margaret,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from the lad in hartlepool
Great service from the lad in hartlepool hes name was Ryan was so helpful
May 12, 2023
Unprompted review
Reply from Vodafone UK - Hartlepool
Hi Angela,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helped by Ryan great service
May 10, 2023
Unprompted review
Reply from Vodafone UK - Hartlepool
Hey,
Thanks for letting us know what an amazing job Ryan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant service from Ryan
May 10, 2023
Unprompted review
Reply from Vodafone UK - Hartlepool
Hi Kathleen. Thank you for your review for Ryan. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Mathew was a great guy very friendly…
I visited your hartlepool store today and Matthew the store manager was so friendly and helpful , he's a credit to your company a real pleasure to deal with
April 12, 2023
Unprompted review
Reply from Vodafone UK - Hartlepool
Hey William,
It's always lovely to read such nice feedback. If you spoke to Matthew in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
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