Vodafone UK - Havant Reviews 142

TrustScore 5 out of 5

4.9

28A West Street, PO9 1PG Havant, GB


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Rated 5 out of 5 stars

My wife and I visited the Havant branch this morning. Our phones nave been really annoying us with frequent unwanted pop-ups threatening disaster if we didn't sign in for 'virus clearing' and 'cleani... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from the team at Havant store . Joshua and Crystal set up my new phone perfectly.

Company replied

Rated 5 out of 5 stars

I had to change my Vodafone contract so went to the Vodafone Havant shop. My experience was very pleasant , I am 70 and can’t hear too well, I also don’t understand modern technology! But the young... See more

Company replied

Rated 5 out of 5 stars

Went to Vodafone to sort my mother-in-laws issue she had as she took out for new contract she took out but wasn't happy with what she was sold ,and Morgan who served us was very helpful, went out of h... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Havant

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 28A West Street, PO9 1PG, Havant, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

142 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Fantastic service from the team at…

Fantastic service from the team at Havant store . Joshua and Crystal set up my new phone perfectly.

May 28, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey,

This is really amazing to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Morgan was very helpful and an absolute…

Morgan was very helpful and an absolute delight

May 15, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Kacey,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joshua was very helpful and helped…

Joshua was very helpful and helped upgarde my new phone to a better model for cheaper and he did a tecg transfer for me thanks joshua

May 7, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey there,

Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As usual

As usual, the guys at Havant were brilliant.

Thank you.

April 13, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joshua & Stephen 5 stars

Joshua and Stephen at the Havant store were brilliant. Really friendly and helped me resolve an issue with expert advice.

April 7, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Stewart,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Havant Vodaphone store

Havant Vodaphone store. Morgan gave great service and customer care.

April 3, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into vodaphone Havant

Went into vodaphone Havant, Josh and Morgan were absolutely brilliant helped out loads and very informative would recommend

March 12, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Casey,

Thanks for the lovely review and fantastic support for Havant, Josh and Morgan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Morgan and Josh were great help today…

Morgan and Josh were great help today in the shop, they were very polite and helped massively

March 12, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Georgia,

Thanks for the lovely review and fantastic support for Morgan and Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clearing annoying rubbish off our phones.

My wife and I visited the Havant branch this morning. Our phones nave been really annoying us with frequent unwanted pop-ups threatening disaster if we didn't sign in for 'virus clearing' and 'cleaning' programs. In the shop, Stephen served us very patiently and cleared all the useless and unnecessary stuff off our phones. He also organised a more economic contract for my phone. A really excellent service and very much appreciated.

March 2, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Adrian,

Thanks for the lovely review and fantastic support for Stephen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly,really helpful

Friendly,really helpful, great service from joshua

February 16, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade mobile

Came in to the Havant store today and was really impressed with the service I received. Joshua explained everything really well. Would definitely come back into store again.

January 22, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Samantha,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Morgan was extremely helpful changing…

Morgan was extremely helpful changing my contract and helping set up a new phone for my son.

January 2, 2026
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey James, ​

Thanks for the lovely review and fantastic support for Morgan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

I had to change my Vodafone contract so…

I had to change my Vodafone contract so went to the Vodafone Havant shop.
My experience was very pleasant , I am 70 and can’t hear too well, I also don’t understand modern technology! But the young man there explained everything carefully and professionally in a manner that i understood, he also didn’t push me to get some super expensive deal.
Thanks JOSHUA YOU WERE EXCELLENT.

December 9, 2025
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Catherine,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5* service from Joshua

I went into the store to upgrade a phone. Joshua was very helpful and talked me through all the stages. Nothing was too much trouble to explain. He was able to get me the best deal which was significantly cheaper than the plan I was paying.
He also upgraded a sim only plan, also saving me money a month.
Very polite young man.

December 11, 2025
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Mandie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I upgraded my phone at Havant on 25 Nov…

I upgraded my phone at Havant on 25 Nov and was served by Benjamin, I am an Octogenerian and he was most helpful and patient answering all my questions.
When I returned the old phone on 28 Nov, I was very pleased that Benjamin was available to answer the remaining information which I needed.
I was delighted with his pleasant friendly manner and patience. I could not have wished for better service.
He is a credit to Vodafone and to the Havant store.
I would appreciate his being informed of my comments.
Thank you
Lawrence Newman

November 25, 2025
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Peter,

Thanks for the lovely review and fantastic support for Benjamin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Morgan was Fantastic at helping us today. He helped with what we needed and didn't push any sales but we got what we needed. Thank you!

November 23, 2025
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Jessica,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Josh

My wife called in to the store in Havant. She was served by Josh who was very helpful, polite and has great product knowledge. He is a real credit to Vodaphone. We have now moved from. Virgin for our broadband to Vodafone.

November 21, 2025
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Neil,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an excellent experience from…

I had an excellent experience from start to finish. Benjamin in the Havant branch customer support team went above and beyond — incredibly knowledgeable, patient, and genuinely committed to helping me get exactly what I needed. Every question I had was answered clearly, and nothing felt rushed or overlooked. It’s rare to find a company that combines expertise with such a friendly, supportive approach.

Overall, fantastic service, great communication, and Benjamin truly cares about his customers. Highly recommended!

November 14, 2025
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben helped my elderly father with a…

Ben helped my elderly father with a phone and contract, he was professional and friendly and above all, very patient! Thank you Ben - Havant

November 3, 2025
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi. We're happy to hear that the service was helpful and supportive. We appreciate you acknowledging the patience and professionalism shown during the interaction. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with help

November 1, 2025
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi. We're so happy to hear that we could assist you well. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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