Vodafone UK - Havant Reviews 

146
TrustScore 5 out of 5

4.9

28A West Street, PO9 1PG Havant, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Morgan was most helpful, upgraded both of my contacts and one of my phones, saving me some money as well. Top service. Didn’t even think about my second line and saved me money.

Company replied

Rated 5 out of 5 stars

Service from Joshua and Christel was simply amazing. We took in our new apple device and the old android device and they made the transfer of devices so simple and stress free. Brilliant service we... See more

Company replied

Rated 5 out of 5 stars

My wife and I visited the Havant branch this morning. Our phones nave been really annoying us with frequent unwanted pop-ups threatening disaster if we didn't sign in for 'virus clearing' and 'cleani... See more

Company replied

Rated 5 out of 5 stars

I had to change my Vodafone contract so went to the Vodafone Havant shop. My experience was very pleasant , I am 70 and can’t hear too well, I also don’t understand modern technology! But the young... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Havant

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 28A West Street, PO9 1PG, Havant, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(146)

42,546 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and did every thingholiday l…

Very helpful and did every thing l needed without any problems ,quick service

December 1, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Sharon. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Andreea,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Morgan at the store was so helpful


Morgan at the store was so helpful, a real credit to Vodafone. Thank you again

November 12, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi James,

This is a great review for Morgan. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Dannielle was very helpful

Dannielle was very helpful, very happy with todays support

November 9, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Richard,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Morgan was unbelievably helpful when I…

Morgan was unbelievably helpful when I realised that I had made a mistake with a phone upgrade. He is a real credit to your company.

November 4, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Li,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient and prompt service by Daniel

Efficient and prompt service by Daniel

October 12, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Colin,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Daniel.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Changing SIM plan with Danielle in Havant

Danielle was very helpful and we discussed options for cutting my monthly costs whilst including roaming tariff in my new SIM

October 12, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Mrs Otter,

Thank you for taking the time to leave us a 5 star review! We're glad you are happy with the new tariff Danielle helped provide.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

helpful

Danielle was friendly and helpful

October 1, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Kerry,

Thanks for taking your time to leave this review for Danielle. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Amazing help from Kacey

Was having some trouble cancelling an old vodafone contract that was no longer in use. One of the staff named kacey at the havant branch went the extra mile to help us resolve the problem. Very happy!

September 27, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi, I'm glad Kacey was able to help you cancel that unwanted number and left a great impression on you too 😊
Thanks for your awesome feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful staff

Danielle was really helpful, she expertly talked me through all my options and even managed to save me some money! Would definitely come back again.

September 2, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Nikki.

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the help Danielle has provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Exvodafone experiencecellent service by Danielle and very…

Excellent service by Danielle and very knowledgeable and attended to all my needs perfectly.

September 2, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Peter.

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the excellent service Danielle provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Patient and helpful

Very helpful when my mum was attempting to upgrade her phone

August 26, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Caitlin,

Thank you so much for taking the time to leave us a 5 star review! We're glad you and your mum had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, friendly service from Ben today.

August 22, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hello Samantha,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Ben, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

The service I received today was very helpful and useful. Steve was friendly and knowledgeable. I’m very happy with the new contract.

August 16, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hello Kate,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Steve was amazing and kind

Steve was amazing and kind. Sorted out my problem for me nearly instantly

June 26, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Jack,

Thanks for taking the time to write such a great review! We're delighted that Steve was able to resolve your query so quickly. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Went to upgrade my phone & sim, was served by Kacey in Havant store who was very helpful and her knowledge was out standing ....
Well done Vodafone for employing great staff

May 4, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Linda,

Thanks for taking the time to share this amazing feedback with us.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was extremely helpful and gave us…

Ben was extremely helpful and gave us brilliant advice. We are really pleased with our new deals.
Thank you Ben!

April 4, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Broadband issue

We came in today and spoke with Morgan about an issue we had with broadband. He was very happy to help and talked us through everything out, sorted the issue.
Really happy with our service today.

April 4, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hey Kelly,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clear and efficient

Clear and efficient

April 1, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Hi Nigel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone and set up

Cassey and Danielle have been very helpful is gett a new phone and set up after another member of staff could not be trusted

March 22, 2024
Unprompted review
Vodafone UK - Havant logo

Reply from Vodafone UK - Havant

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look