Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but... See more
Company replied
220 Marlowes, HP1 1BJ Hemel Hempstead, GB
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Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but... See more
Company replied
Hayden was very helpful and communicated clearly. It's a shame he wasn't able to give me an even better discount.
Company replied
William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... See more
Company replied
Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery
Company replied
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220 Marlowes, HP1 1BJ, Hemel Hempstead, United Kingdom
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Very friendly staff and brilliant advice. Really appreciate Cameron’s support. Placed customer first and took time to discuss the best options available.
Thank you

Reply from Vodafone UK - Hemel Hempstead
Went into the store looking for a new contract. Spoke to Cameron and Alina. They were very helpful and sorted me out with a great deal. Would defintely reccomend.

Reply from Vodafone UK - Hemel Hempstead
William, from the Hemel Hempstead branch, could not have been more helpful and friendly. The service felt personalised, he explained everything clearly and made sure we had the best deal.

Reply from Vodafone UK - Hemel Hempstead
Our visit was to consultant Alina, she helped us professionally, quickly and promptly, explained all the advantages of the new contract and also possible prospects and opportunities. We are very pleased with the result. We will always stay in touch with Alina. It's nice to deal with a professional, especially when it's a well-mannered and polite person!

Reply from Vodafone UK - Hemel Hempstead
Great service from very knowledgeable staff member, Cameron. Money saved over last contracts with newer devices!

Reply from Vodafone UK - Hemel Hempstead
Alina offer a good costumer service

Reply from Vodafone UK - Hemel Hempstead

Reply from Vodafone UK - Hemel Hempstead
Very helpful and polite staff.
Never too much trouble to help.
Good advise.
From Alina and Cameron.

Reply from Vodafone UK - Hemel Hempstead
Excellent service with William from the Hemel Hampstead. So happy with my new contract and such a lovely man with no hard sell. I am walking out very happy x

Reply from Vodafone UK - Hemel Hempstead
Alina was absolutely fantastic at the Hemel Hempstead store .I originally ordered on line but after setting up the phone realised it wasn't for me so went to the shop for refund .I then set up another order with Elina for 2 phones as my wife's was needing an upgrade also.Elina was very professional dealing with us and can't Fault her attention to detail.Great work Elina .I will now go to store for upgrades in future

Reply from Vodafone UK - Hemel Hempstead
William from the vodafone Hemel store was very nice and kind and helped and explain in details all about vodafone airtime contract. I highly recommend William to anyone.

Reply from Vodafone UK - Hemel Hempstead
William from the Hemel Hempstead store gave me first class service, patiently explaining the best options for me when choosing my new phone. Very impressive service!

Reply from Vodafone UK - Hemel Hempstead
Excellent- customer service
Can't thank you enough.
Alani was amazing. 👍

Reply from Vodafone UK - Hemel Hempstead
Aline and Cameron amazing service going above and beyond to assist with lots of queries and resolved our business account.

Reply from Vodafone UK - Hemel Hempstead
I came back to see William and had many technical issues with my phone. He was very patient and professional. He resolved all my problems with a smile. I would highly recommend his services to anyone looking for a new mobile phone or have any issues with their current phone. 10/10!

Reply from Vodafone UK - Hemel Hempstead
William was the one who dealt with our problems and I have no complaints. All of our problems were addressed and sorted right then and there. He was very co-operative, helpful and explained everything about the contract. I much appreciate his efforts and I would recommend him to anyone.

Reply from Vodafone UK - Hemel Hempstead
William from the hemel store was a great help! Super fast :)

Reply from Vodafone UK - Hemel Hempstead
William at Hemel Hempstead was amazing help, he helped me and my friend to get the best deals whilst giving us the best service.

Reply from Vodafone UK - Hemel Hempstead
Had great discounts with William form Hemel Hempstead Vodafone shop

Reply from Vodafone UK - Hemel Hempstead
William & Cameron from the Hemel store were very helpful in reducing my monthly phone bill, I came to reduce the bill but ended up upgrading for an amazing deal with a new Google pixel 8a and very helpful.

Reply from Vodafone UK - Hemel Hempstead
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