Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but... See more
Company replied
Location
Switch location220 Marlowes, HP1 1BJ Hemel Hempstead, GB
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Hayden was very helpful and communicated clearly. It's a shame he wasn't able to give me an even better discount.
Company replied
William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... See more
Company replied
Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hemel Hempstead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
220 Marlowes, HP1 1BJ, Hemel Hempstead, United Kingdom
4.9
Excellent
325 reviews
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Alina at Hemel Hempstead store soooo…
Alina at Hemel Hempstead store soooo patient with me 😊thx
February 4, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hello, Tina,
It's great to hear about the positive experience which you had with Alina. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and friendly explained…
Very helpful and friendly explained everything very well and easy to understand.
February 1, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Colin was really helpful and…
Colin was really helpful and informative about the different plans. He’s managed to get me on a plan that suits my budget and fits my needs. And a really nice person too!
January 14, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Alex,
We’re glad to hear you found the best deal for you when visiting Colin in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Today my mother and I were served by…
Today my mother and I were served by Alina,she made our experience so great, she was friendly worked fast answered all the questions we asked.
She was so down to earth and kept it so professional at the same time.She made us laugh which helped me to stop worrying about my phone. She was honestly great and I really enjoyed my consultation with her.
January 13, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Tan,
Thank you for reviewing your recent experience, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
William at the Hemel Hempstead store…
William at the Hemel Hempstead store helped me out today, I got a better deal and saved money.
Thank you William
January 11, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Professional service
Professional service. Colin is really helpful and friendly and I am a very satisfied client as my monthly bill has been reduced.
January 10, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Elaine,
Thanks for sharing your excellent feedback. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
William was really helpful in reviewing…
William was really helpful in reviewing and changing my contract, great service
January 8, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Mike. Thank you for your review for William. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clear, concise & helpful communication!
Clear, concise & helpful communication with William (Hemel Hempstead) who helped me and my dad (who doesn't fully understand how broadband & WiFi work) choose the right solution for us.
December 24, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Owen,
It's great to see you and your Dad had such a positive experience with William. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
William from Hemel Hempstead was very…
William from Hemel Hempstead was very helpful and showed excellent customer service. Went above and beyond.
December 7, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Peter. Thank you for your review for William. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
William from Hemel store was very…
William from Hemel store was very helpful and very entertaining, Very professional, Thank you to William.
December 2, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Rose,
It's great to hear about your recent experience and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Alina was great
Alina was great. I’ve been coming to Hemel store to see Colin for the last 10 years. Today, Alina served me and they both do a great job. There is a high customer standard in this store and I am very satisfied. Very professional and polite, and will always help you.
December 2, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Ramiz,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
William at the Hemel store was very…
William at the Hemel store was very helpful when I came in to upgrade my airtime contract. Thank you
November 23, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Excellent customer service at vodafone Hemel Hempstead
I was looked after by a very pleasant gentleman called William. He was very knowledgeable and offered me great advise and help in choosing a new phone. He was very polite enthusiastic and courteous.
November 14, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi John,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new phone.
Thanks,
The Vodafone Social Media Team
William from Hemel
William from Hemel
Amazing customer service very helpful, sat down with us and properly explained every aspect of the service we were getting and very polite
November 15, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Kajenthini,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
William from the Hemel store was very…
William from the Hemel store was very helpful in helping me choose a new phone and explaining how to set it up.
November 11, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hello, Laura,
It's lovely to hear about the positive experience which you had with William. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
William was very helpful in the Hemel…
William was very helpful in the Hemel store. Knowledgeable and friendly, one very happy customer with a cheaper plan moving forward
November 6, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Ruby,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
William from the hemel store was very…
William from the hemel store was very friendly, he made me feel at ease. He explained everything that I asked. He also took time to explain anything that I was unsure of.
November 1, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Lynn, Thanks for takng the time to leave us such a great review.
All the best, The Vodafone Social Media Team
William did everything we asked and very…
Will did everything we asked and very kind and helpful.
October 26, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Amazing service from Cameron and dersh
Amazing service from Cameron and dersh for me when I lost my phone abroad, helping me get a new one and get it all set up
October 23, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi. Thank you for your review for Cameron and Dersh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into your stores and the…
Went into your stores and the experience was amazing. All staff were perfect, So friendly, sorted all my issues. Changed my account from business to commercial. Cameron was amazing. He always is when i have problems.
September 20, 2024
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Chloe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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