Hayden was very helpful and communicated clearly. It's a shame he wasn't able to give me an even better discount.
Company replied
220 Marlowes, HP1 1BJ Hemel Hempstead, GB
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Hayden was very helpful and communicated clearly. It's a shame he wasn't able to give me an even better discount.
Company replied
William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... See more
Company replied
Alexander at the Hemel store was friendly, knowledgeable,helpful and endlessly helpful. We have been Three customers for many years and now have another reason to remain with Three/Vodafone Frank O '... See more
Company replied
Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery
Company replied
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220 Marlowes, HP1 1BJ, Hemel Hempstead, United Kingdom
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Hayden was very helpful and informative

Reply from Vodafone UK - Hemel Hempstead
Haden was very nice and really helpful explained everything thoroughly

Reply from Vodafone UK - Hemel Hempstead
William form the Hemel store has mystical powers hes been extremely helpful and very kind to us would recommend going to him if in the store!

Reply from Vodafone UK - Hemel Hempstead
I'm truly delighted with the customer service at the store; Hayden was fantastic, taking the time to explain everything in great detail. Thanks to him, I saved money, and now I always visit the store to chat with Hayden. I really appreciate his help—he's a wonderful asset to your team!

Reply from Vodafone UK - Hemel Hempstead
William from the Hemel store was great at helping me with my phone upgrade and WiFi. He explained everything, looked at lots of different options and got me the best deal. Thank you so much

Reply from Vodafone UK - Hemel Hempstead
Hayden was fantastic sorted everything out quickly and made it very easy to understand.

Reply from Vodafone UK - Hemel Hempstead
Hayden was absolutely brilliant. Explained everything to me in detail.

Reply from Vodafone UK - Hemel Hempstead
William is fantastic! Saved the day and thoroughly explained the process through! Came in with loss of hope but William saved the day!

Reply from Vodafone UK - Hemel Hempstead
The advisor Hayden was very helpful and explained everything brilliantly - highly recommend

Reply from Vodafone UK - Hemel Hempstead
Hayden was very helpful with our billing issue.

Reply from Vodafone UK - Hemel Hempstead
William (Hemel Hempstead store) was extremely helpful in sorting out three upgrades for me. He was very patient and ensured that I got the best deal. A very good service

Reply from Vodafone UK - Hemel Hempstead
Great experience at Vodafone Hemel with Hayden

Reply from Vodafone UK - Hemel Hempstead
Harden was very helpful with my upgrade in store

Reply from Vodafone UK - Hemel Hempstead
Excellent customer service in Hemel Hempstead store
Very, impressed by the management and the whole teamwork. Specifically, a lady call Alina. I'm not sure but I think she's the manager. I have seen her at the store for long time I would like to pass my compliments for the professionalism and the way myself and my family being served very accurate and specific to my need, very busy she supported me in a very efficient manner

Reply from Vodafone UK - Hemel Hempstead

Reply from Vodafone UK - Hemel Hempstead
Alina at the Hemel Hempsteadshop war excellent

Reply from Vodafone UK - Hemel Hempstead
Mr Hayden and William helped me with very professional warm service. Amazing patients. They guided me and helped me to set up what was important to me on my phone. Thx once again.

Reply from Vodafone UK - Hemel Hempstead

Reply from Vodafone UK - Hemel Hempstead
William from the hemel store helped us greatly and gave us a thorough understanding, he is excellent at his work!!!

Reply from Vodafone UK - Hemel Hempstead
Thanks to Hayden for help sorting out an issue with my VF plan.

Reply from Vodafone UK - Hemel Hempstead
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