Hayden was very helpful and communicated clearly. It's a shame he wasn't able to give me an even better discount.
Company replied
Location
Switch location220 Marlowes, HP1 1BJ Hemel Hempstead, GB
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See what reviewers are saying
William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... See more
Company replied
Alexander at the Hemel store was friendly, knowledgeable,helpful and endlessly helpful. We have been Three customers for many years and now have another reason to remain with Three/Vodafone Frank O '... See more
Company replied
Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hemel Hempstead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
220 Marlowes, HP1 1BJ, Hemel Hempstead, United Kingdom
4.9
Excellent
323 reviews
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Hayden was very helpful and polite
Hayden was very helpful and polite
January 2, 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful staff
December 29, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Andrew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alina at Vodafone Hemel Hempstead was…
Alina at Vodafone Hemel Hempstead was amazing. She was very helpful, friendly, and professional throughout the whole process. She helped me to chose a phone and also gave my husband and me a very good deal. Excellent customer service – highly recommended!
December 28, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Roxana,
Thanks for the lovely review and fantastic support for Alina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Hayden was extremely helpful and…
Hayden was extremely helpful and provided everything I needed. Highly recommend 👍
December 16, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Sam,
Thank you so much for your wonderful review and the amazing support you’ve shown for Hayden—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Hayden has a,huge,amount of technical…
Hayden has a,huge,amount of technical knowledge
His,interface with customers is second to none.
December 10, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Helen,
Thanks for the lovely review and fantastic support for Hayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hemel Hempstead
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hemel Hempstead
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service by Hayden in the Hemel…
I was served by Hayden in the Hemel branch. Hayden provided me with detailed information and options on sim contracts I could get. He checked through for a device upgrade and sim plan. He was efficient, explained the steps and how things would work after the purchase and billing. He maintained a professional and friendly approach. I truly enjoyed my visit on this day!
November 16, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Hayden was absolutely brilliant really…
Hayden was absolutely brilliant really helpful thanks John
November 15, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
William from the Hemel Store
William from the Hemel Store
William has been such a great help. His customer service skills are amazing! He is very professional and brilliant at his job. He didn’t rush and allowed me to go through my account without rushing me or making me feel any pressure! He had been a great help. Definitely 5 stars , I would offer more if I could !
November 13, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Can’t thank the Hemel Vodafone team…
Can’t thank the Hemel Vodafone team enough for their patience and support with managing a very difficult end of term broadband issue. Professional, friendly and polite through the whole process and so much better than having to deal with people over the phone
November 1, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi. We're happy to hear that the team was patient and supportive in resolving your broadband issue. We appreciate you acknowledging their professionalism, politeness, and friendliness. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sunny was really helpful and guided me…
Sunny was really helpful and guided me through the entire process.
October 30, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi. We're happy to hear that the guidance provided was helpful. Thank you for sharing your positive experience; we appreciate your feedback very much. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayden was amazing and helped us get 2…
Hayden was amazing and helped us get 2 phones after my daughter had broken here. Thanks!!
October 26, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi. We're happy to hear that we could assist you with getting new phones after your daughter's phone broke. We appreciate you taking the time to leave us feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayden was very help sorting my phone…
Hayden was very help sorting my phone out transferring dater
October 26, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi. We're happy to hear that the data transfer process went smoothly. We appreciate you taking the time to share your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayden was very friendly and helpful!
October 21, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Hayden has been extremely helpful.
Hayden has been extremely helpful.
He explained the various options clearly and with patience.
October 16, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Hayden has been the most helpful…
Hayden has been the most helpful salesperson we have ever had in phone stores
October 15, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Will from Hemel was so kind
Will from Hemel was so kind, patient, charming and knowledgeable and all my account issues so swiftly and professionally. Highly recommended to visit.
October 15, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Dealt with Hayden today in the Hemel…
Dealt with Hayden today in the Hemel Hempstead store. Hayden was extremely helpful and knowledgeable. He was very courteous and had a very pleasant manner. His customer service was exemplary. Thanks for all your help Hayden
October 11, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very clear and helpful advice from…
Very clear and helpful advice from Hayden.
Did what I wanted.
October 10, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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