Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but... See more
Company replied
Location
Switch location220 Marlowes, HP1 1BJ Hemel Hempstead, GB
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Hayden was very helpful and communicated clearly. It's a shame he wasn't able to give me an even better discount.
Company replied
William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... See more
Company replied
Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hemel Hempstead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
220 Marlowes, HP1 1BJ, Hemel Hempstead, United Kingdom
4.9
Excellent
324 reviews
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This company invites their customers to review, whether positive or negative
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Very clear and helpful advice from…
Very clear and helpful advice from Hayden.
Did what I wanted.
October 10, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really good staff in Hemel Hempstead
Really good staff in Hemel Hempstead, always attentive and really helpful - Thank you sunny and Hayden.
October 10, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Harden has been extremely helpful and…
Harden has been extremely helpful and polite, he was very good at explaining what's we were doing, credit to the company
October 6, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Geoff,
Thanks for the lovely review and fantastic support for Harden.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hemel Hempstead
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
5 Star customer service
Went into store this morning, apprehensive after an unsuccessful visit to StAlbans branch & many calls to customer service.
Sunny was brilliant & tried everything possible to fix my problem. Unfortunately it lies beyond what Sunny can do but he arranged for technical to resolve it for me.
I left the store without feeling a nuisance
September 20, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Hayden and alina have been amazing help…
Hayden and alina have been amazing help my mum sort out her issues with her phone and sorted out a new sim for me aswell wonderful people and a credit to the company thank you very much
September 18, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Hayden and alina have been wonderful…
Hayden and alina have been wonderful and helped get my issues with my phone solved bigthank you to both of them
September 18, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really good experience
Really good experience upgrading my phone.
Hayden explained everything very clearly and ensured I had the best deal for my needs.
September 16, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Haden was very helpful & very efficient…
Haden was very helpful & very efficient thanks
September 14, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Just preordered my iPhone 17 with…
Just preordered my iPhone 17 with Alina. Great customer service and it solved everything very quickly. Definitely recommend
September 12, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Hayden great knowledge and customer…
Hayden great knowledge and customer service skills I am a happy new Vodafone customer
September 11, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Hayden was amazing and very helpful.
Hayden was amazing and very helpful.
September 11, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Sunny was helpful and talked me through…
Sunny was helpful and talked me through all the options with my various contracts
September 10, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hemel Hempstead
Hey Jamie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Insta at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Hayden is an excellent Guy
Hayden is an excellent Guy. Awesome experience and he sorted my issues with out any delay. Great sort to visit
September 10, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Idris,
Thanks for the lovely review and fantastic support for Hayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bad customer service
One of your sales advisors, was next to useless. He was pushing high prices on and was patronising
September 4, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
I sincerely apologize for the difficulties you have encountered with our service, and I truly regret the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 Thanks, Vodafone Social Media Team
Harden was great and very helpful
Harden was great and very helpful
Great guy worth his weight in gold
August 30, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Alina was absolutely amazing
Alina was absolutely amazing! She provided such a wonderful and pleasant customer service experience from start to finish. She was attentive, friendly, and made everything so easy. Truly one of the best customer service experiences I’ve had—thank you, Alina!
August 29, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Dr. Mohamed,
Thanks for the lovely review and fantastic support for Alina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Everything explained in deatails all…
Everything explained in deatails all round nice guy 👍🏻 Hayden from Hemelhempstead Voda phone was extremely helpful 10/10👌
August 27, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Thomas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Harden was super polite and attentive
Harden was super polite and attentive. He worked hard to get us the right deal. And a really nice guy!
August 23, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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