Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but... See more
Company replied
Location
Switch location220 Marlowes, HP1 1BJ Hemel Hempstead, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hayden was very helpful and communicated clearly. It's a shame he wasn't able to give me an even better discount.
Company replied
William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... See more
Company replied
Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hemel Hempstead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
220 Marlowes, HP1 1BJ, Hemel Hempstead, United Kingdom
4.9
Excellent
324 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hayden the babe
Hayden was very helpful and dealt with my query quickly and efficiently.
He supported me through setting up a new account so I can access my broadband details. He also advised me on best broadband/ mobile phone plans to suite my needs. Thank you Hayden
August 22, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Hayden just did a great job helping me
Hayden just did a great job helping me. Happy to be Vodafone customer, many thanks!
August 22, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Hayden was very helpful with my phone…
Hayden was very helpful with my phone issue
August 19, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Really helpful clearly explained…
Really helpful clearly explained everything great customer service
August 16, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're happy to hear that you found our service helpful and clear. We appreciate your feedback regarding the great customer service you experienced. Thanks, Vodafone Social Media Team
Hayden served me over the last 2 visits…
Hayden served me over the last 2 visits and showed and excellent customer service and explained everything clearly and was checking on every aspect of giving me the right options .
He was quick and precise and got everything sorted very quickly. A manager for the future .
August 14, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alina was fantastic
Alina was fantastic. Great customer service as usual
August 14, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Darren,
Thanks for the lovely review and fantastic support for Alina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hayden was very helpful
Hayden was very helpful, in setting up a new contract and explaining everything clearly. Polite, extremely friendly service. Easy process. Glad I walked in by accident!
August 11, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Clare,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great easy service by Hayden to sort a new contract for us
August 10, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Sallydelyth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
William was great from the beginning …
William was great from first greeting to sorting out to seeing me off
August 10, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Craig,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at
vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hayden was Very professional and made…
Hayden was Very professional and made experience easy
August 10, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey there,
Thanks for the lovely review and fantastic support for Hayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harden was patience and knowledgeable…
Harden was patience and knowledgeable and helpful with my issue
August 7, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Rowena,
Thanks for the lovely review and fantastic support for Harden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely professional
Extremely professional, knowledgable and friendly
August 3, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Anton,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from the VODAFONE…
Excellent service from the VODAFONE member Mehdi he made my day
August 1, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Peter,
Thanks for the lovely review and fantastic support for Mehdi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hayden the goat…
Hayden helped me out absolutely brilliantly. Made what can be a laborious experience really easy. Really nice personality and a pleasure to be served by him. Thanks Hayden
July 30, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Gareth,
Thanks for the lovely review and fantastic support for Hayden.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hemel Hempstead
Hey Rexhep,
Thanks for the lovely review and fantastic support for Alina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got an excellent service from Mehdi…
Got an excellent service from Mehdi today at the Vodafone Hemel Hempstead fantastic service as usual good for them
July 22, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mehdi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Haydon very helpful today very happy…
Haydon very helpful today very happy whith his service
July 18, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Magie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Happy Customer
Hayden was extremely helpful instore. He assisted with a new broadband connection and helped with a change of ownership too!
July 7, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service .Hayden gave us excellent service.
July 4, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Yagmur,
Thanks for the lovely review and fantastic support for Hayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Gentleman
The Gentleman, given name Mehdi was very very easy to talk to and made me feel at ease from the moment I walked over the Door threshold, he was like a good brother ,receptive and very professional ,what a Guy wow If only all sales technicians were like Mehdi ,he gave me his time and has mentored me like a Guru ,I'm walking out of this Establishment with a spring in my step, almost floating out of here
July 4, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey John,
Thanks for the lovely review and fantastic support for Mehdi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.