Will from the Hemel Vodafone store was really helpful the store was nice and clean with comfortable seating and we had a good chat where he helped me replace my sim. The server tried to give issue but... See more
Company replied
Location
Switch location220 Marlowes, HP1 1BJ Hemel Hempstead, GB
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Hayden was very helpful and communicated clearly. It's a shame he wasn't able to give me an even better discount.
Company replied
William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... See more
Company replied
Excellent service from Hayden. Slightly disappointed that very few phones in stock but Hayden was very helpful and organised delivery
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hemel Hempstead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
220 Marlowes, HP1 1BJ, Hemel Hempstead, United Kingdom
4.9
Excellent
324 reviews
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William from Hemel store was amazing
William from Hemel store was amazing. He took me through my new sim-only contract in full detail, covering all pro-rata billing and price inflation rises. I will definitely be recommending him to all my friends! A true asset to Vodafone and the Hemel store.
July 2, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Anusha,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hayden was excellent
Hayden was excellent, he was extremely helpful and I would give him 10 out of 10
July 1, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Tim ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Hayden—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very pleased with Alina’s work
Very pleased with Alina’s work. Real gem. I’ve got a few device plans with Vodafone and for every single one of them she went above and beyond to find the best deal for me.
February 16, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Hristiyan,
Thanks for the lovely review and fantastic support for Alina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alina is Amazing
Alina is Amazing. She deserves all the coffee in the entire world.
June 12, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Mehdi,
Thanks for the lovely review and fantastic support for Alina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hemel Hempstead
Hey Lexie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sunny was super friendly and…
Sunny was super friendly and professional.
June 9, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
We're happy to hear that you found our agent Sunny to be friendly and professional.
Thank you for your positive feedback,
Vodafone Social Media Team
Alina behaviour wasn’t good to be…
Alina behaviour wasn’t good to be honest please improve
June 9, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Aj yt,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks
Vodafone Social Media Team
Excellent advice and service from…
Excellent advice and service from Hayden and Sunny at the Hemel Hempstead store, I came to store today to set up a sim card with data, and have set up both sim and Internet at home, saving me money on current provider. Friendly proffesional service. Would highly recommend
June 6, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Debbie, we are pleased to hear about your fantastic experience. It's great to hear Sunny and Hayden were helpful, saved you some money and delivered an excellent service. Thank you for your 5 star feedback. Welcome to Vodafone.
Thanks,
Vodafone Social Media Team
Very kind and friendly and helpful
Very kind and friendly and helpful, would recommend hayden
June 2, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Martin,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Helpful swift service by Hayden
June 1, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Dawn,
Thanks for the lovely review and fantastic support for Hayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hayden was extremely helpful
Hayden was extremely helpful, very polite and professional
May 28, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Luke. Thank you for your review for Hayden. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into Hemel store today to set up…
I came into Hemel store today to set up an unlimited max global roam + entertainment SIM only plan, will was very helpful with setting up my the SIM for me.
May 22, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Hayden,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media team
Very helpful and knowledgeable
Very helpful and knowledgeable. Would definitely recommend
May 21, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Colin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone visit at hemel Hempstead
Vodafone visit at hemel Hempstead today we got served by Hayden and he was very professional and patient with our lack of knowledge to upgrade, very happy with the service we received today.
May 18, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Wayne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone
Called in voda phone for sim only deal excellent service by Hayden can't fault it brill
May 6, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Mr Parrish,
Thanks for the lovely review and fantastic support for Hayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came to shop to sort out my iPhone…
Came to shop to sort out my iPhone because it doesn’t work. Hayden sorted it out for me and I am getting another phone in 2 days time. Very happy!
May 6, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Valerie,
Thanks for the lovely review and fantastic support for Hayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in and saw Hayden about a…
Came in and saw Hayden about a technical issue and issue was resolved very quickly vet satisfied
Thank you Hayden
May 5, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Pimmie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A 5 stars experience…
William from the Hemel store was absolutely fantastic. He was very patient in setting up my new phone and very clear throughout the all process. He saved me a lot of time and headaches. Thank you so much William. I will be back again.
May 3, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Antonietta,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service
Just seen William at the vodaphone hemel office . What a fantastic service. I will come again . Very knowledgeable. And professional.
May 3, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Kevin,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Top man
William from the Hemel store was exceptionally patient, helpful and professional. Highly recommended.
April 28, 2025
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Terry,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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