Staff were very friendly from the start and informative with what purchase was appropiate for me. The made this experience so much easier! Thanks to Aadam and Ricardo for all the help, we will be back... See more
Company replied
Location
Switch location9d Castle Street, LE10 1DA Hinckley, GB
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See what reviewers are saying
I was having issues with my data and could not use my data whilst away from home. Came into store to get some help and was served by Ricardo who was amazing from start to finish. Upgraded my data and... See more
Company replied
My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... See more
Company replied
Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hinckley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9d Castle Street, LE10 1DA, Hinckley, United Kingdom
4.9
Excellent
465 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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My phone bill was really high and it…
My phone bill was really high and it has been reduced by over £30 a month. Thanks Ricardo!
July 4, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Went into the shop to see if my phone…
Went into the shop to see if my phone was due for renewal. Met ricardo who was brilliant, lowered my bill and got me some euro roaming for my holiday. Great service thank you
July 4, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Alison,
Thanks for the lovely review and fantastic support for ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into the store with a faulty old…
Came into the store with a faulty old phone and walked out with a brand new device and doesn't cost an arm an leg. Thank you Raihan for being patient with me.
July 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Rick,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Has trouble transferring my data from…
Has trouble transferring my data from my old phone to my new phone. Saw jayden in store who was brilliant and sorted everything out for me a great young man. Thank you
July 1, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Jill,
Thanks for the lovely review and fantastic support for Jayden. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was having problems with my email met…
Was having problems with my email met the new store manager ricardo he was amazing and helped me fix my phone in 10 mins
July 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Beverley,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Raihan helping…
Excellent service from Raihan helping me set my phone up. Cant fault them.
July 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Dean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Needed help with roaming data
Needed help with roaming data. Came into get it sorted for my holiday spoke with Ricardo he sorted it within 2 mins he was brill
July 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Joan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo was such a massive help today
Mo was such a massive help today, and spent the time to get me sorted and alleviate all my worries. Great job.
July 1, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Adrian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to store for some help with…
Came in to store for some help with issues with my phone. Met with Ricardo in store who was brilliant and found the problem straight away. Top man!
June 29, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Beryl,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wanted to upgrade my s22 Samsung for…
Wanted to upgrade my s22 Samsung for the s26 but prices were too high everywhere. Came into the hinckley store and Ricardo was amazing found me a great deal and also looked at my broadband deals to save me further money. Brilliant service will be back again for my wife's upgrade soon ! Thanks again
June 23, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Mukhtar,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to upgrade for a 16e
Came in to upgrade for a 16e, was served by ricardo who found me a great deal for the iphone 17 and I couldnt be happier, thank you so much you were fantastic!
June 22, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
my phone stopped working so it was time…
my phone stopped working so it was time for a new one. was served by Ricardo in store who was amazing from start to finish. helped me get my phone back up and running. excited to use my new phone thanks Ricardo!
June 22, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Luke gave an amazing service today so…
Luke gave an amazing service today so happy with the deal he gave us can’t not thank enough :)
June 20, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Rebecca,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My phone camera stopped working
My phone camera stopped working. Came into store and met with Ricardo who helped me to get my phone working again. Top man thank you
June 20, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Came in to get a new phone
Came in to get a new phone, luke helped so much and the service was amazing, everyone in the workplace treated me well and i felt welcomed, best experience i’ve had
June 19, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saw a broadband deal online and came in…
Saw a broadband deal online and came in store to see if I could leave my current provider. Met with Luke in store who was absolutely fantastic. Came across very knowledgeable and trust worthy brilliant service.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Had big issues with customer sevices on…
Had big issues with customer sevices on the phone with my broadband. Had a really bad experience so came into the hinckley store for help. Met store manager Ricardo he was brilliant and help me get my account sorted. He saved my opinion of vodafone and he was really helpful cant thank him enough.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Ionica,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Tea
Came in to get my spend cap removed…
Came in to get my spend cap removed ended up leaving with 2 great deals and saving me a ton off my bill. Ricardo was amazing I will be back to see him again. Brilliant service!
June 17, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Ija,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pleased with jays service got a new…
Pleased with jays service got a new phone and am very happy with the good prices .
June 15, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very pleased with Jay and definitely…
Very pleased with Jay and definitely will be back again being able to talk to someone face to face makes a difference.
June 15, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hi Debbie, thank you so much for your wonderful review and the amazing support you’ve shown for Jay, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
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