I recently went into store to upgrade my phone and get a reduced monthly cost as the online offers were not great. My first visit took 1.5hrs and the staff were really helpful and got my a new phone a... See more
Company replied
Location
Switch location9d Castle Street, LE10 1DA Hinckley, GB
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Staff were very friendly from the start and informative with what purchase was appropiate for me. The made this experience so much easier! Thanks to Aadam and Ricardo for all the help, we will be back... See more
Company replied
My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... See more
Company replied
Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hinckley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9d Castle Street, LE10 1DA, Hinckley, United Kingdom
4.9
Excellent
466 reviews
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Very pleased with Jay and definitely…
Very pleased with Jay and definitely will be back again being able to talk to someone face to face makes a difference.
June 15, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hi Debbie, thank you so much for your wonderful review and the amazing support you’ve shown for Jay, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Cole was of great help
June 8, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
"Hey Mike,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Brilliant customer service by Jay ans…
Brilliant customer service by Jay and explained very well to me and took his time , very grateful
June 3, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Irene,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
easy
easy, simple and left happy. staff was helpful and service was good
June 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Miles,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ray was very helpful in helping me to…
Ray was very helpful in helping me to find the right mifi deal, polite and very knowledgeable.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hinckley
Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My phone service had been stopped and I…
My phone service had been stopped and I was in need of a new phone. Wanted a newer iPhone met with ricardo in store who was great and helped me to find a great deal. Also spoke to Ray who showed me how to use the new features and made it easy to switch across. Thank you so much for the great service can’t wait to play on my new phone!
May 29, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hi Deborah, thank you so much for your wonderful review and the amazing support you’ve shown for Ricardo And Ray, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
My banking apps and health apps stopped…
My banking apps and health apps stopped working. Came in for some help with sorting my apps out spoke with Ray and Luke who were brilliant and helped me get back up and running thank you boys.
May 29, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey David,
Thanks for the lovely review and fantastic support for Ray and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My phone had a software issue
My phone had a software issue. Was having problems with using my phone due software pop up. Met with store manager Ricardo who was brilliant took less than 5 mins to get me back up and running. Service was fantastic thanks again
May 26, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My phone and my husbands phone stopped…
My phone and my husbands phone stopped working on Saturday. No service or signal came into store to get this resolved yet with the store manager Ricardo who was brilliant. Got us back up and working within minutes he's a star. Thank you again
May 26, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Eunice,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had an issue with signal
Had an issue with signal. Met with the store manager ricardo who was amazing he helped me sort my service out when my texts and calls weren't working. Brilliant man helped me get it back up so I could get in touch with my family and friends again. Thank you so much
May 26, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store with an issue with my…
Came into store with an issue with my business account and was served by Cole and Luke who were amazing. I’ve had some really awful luck with this account and so grateful for Luke’s help with everything. He managed to sort everything out for me without him I would have been lost. Thank you so much Luke !
May 21, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Shirley,
Thanks for the lovely review and fantastic support for Cole and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Hinckley store today regarding…
Visited Hinckley store today regarding an ongoing issue with the closure of my business account. Assisted by Cole Jones who was fantastic from start to finish will be back in to see him very soon. Many thanks again
May 21, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey John,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone stopped working
Came into see someone about my phone not working. Met Ricardo and Luke in store who helped me to get my phone back up and running. Luke was amazing and helped me more than anyone has done ever before. Thank you so much for your help I will be back when my phone is due for an upgrade. Great service!
May 21, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hinckley
Hey Patrick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into upgrade my sim.
Came into upgrade my sim.
Was served by Ricardo and Luke they were both amazing and gave me a fantastic deal to help lower my bills. Throughly enjoyed dealing with them will be back to see them to upgrade my phone ! Thank you boys again
May 14, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey J,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cole and Ricardo were fantastic today
Cole and Ricardo were fantastic today, they were both very professional and able to help with everything i needed.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Sam,
Thanks for the lovely review and fantastic support for Cole and Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly extremely…
Very helpful and friendly extremely happy with the service from Cole
May 12, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Jess,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ricardo was a massive hep and made the…
Ricardo was a massive hep and made the switch very easy
May 12, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey there,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone email locked me out
Phone email locked me out. Met with Ricardo in store who was so helpful got my phone back working again within moments. He was brilliant will back for my broadband renewal soon. Top man !
May 8, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Peter,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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