I recently went into store to upgrade my phone and get a reduced monthly cost as the online offers were not great. My first visit took 1.5hrs and the staff were really helpful and got my a new phone a... See more
Company replied
Location
Switch location9d Castle Street, LE10 1DA Hinckley, GB
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Staff were very friendly from the start and informative with what purchase was appropiate for me. The made this experience so much easier! Thanks to Aadam and Ricardo for all the help, we will be back... See more
Company replied
My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... See more
Company replied
Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hinckley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9d Castle Street, LE10 1DA, Hinckley, United Kingdom
4.9
Excellent
466 reviews
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Software update locked me out of my…
Software update locked me out of my phone and I wasn't able to get into it as the language had changed. Came into Vodafone Hinckley and was served by ricardo and Cole who helped me get my phone back to normal and updated my software, will be back to see them once my contract is due for renewal. Brilliant service Cole was amazing ! Thanks again boys
May 8, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Valerie,
Thanks for the lovely review and fantastic support for Ricardo and Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hinckley
Hey Luke,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cole fixed my phone after having…
Cole fixed my phone after having nothing but hassle all week lovely to see a very friendly young man. Made my day. Thank-you Cole
May 7, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pay as you go to my first sim only
Came into store and was served by cole, who was brilliant from start to finish, got me a great monthly deal from pay as you go. Thanks for your help cole youre a gem!
May 6, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Geoffrey,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hinckley
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service was great Cole has…
Customer service was great Cole has been very helpful
May 7, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Lindlsey,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone needed
Cole has served me on numerous occasions now , both times he was curtious, professional and knowledgeable , I will continue to use this Hinckley store fantastic service thank you Cole
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Coles service was great
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Lorraine,
Thanks for the lovely review and fantastic support for Coles.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ray and ricardo and…
Great service from Ray and ricardo and Luke and Cole excellent salesmen and great humour , most fun and productive time I’ve had in a while
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Donald,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from 4 top lads
Great service from 4 top lads , Ray , Luke , Cole , Ricardo best guys around town and best staff in a long time , helped me with my broadband and sim and made it easy and helpful
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Simp,
Thanks for the lovely review and fantastic support for Ray, Luke, Cole, Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
World roaming data
Came into store to see if I could change my phone and look at getting some travel data roaming for my holiday. Ricardo and luke served me a great deal and got me a new phone ! Was a pleasure chatting with you gents you've been lovely !
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Nichola,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Roaming data
Came in store just to ask for roaming data, was served by ricardo and Luke who were amazing and set me up for my holiday tonight ! Cheers boys will be back for my upgrade soon
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Mr Ridgway,
Thanks for the lovely review and fantastic support for Ricardo and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service has been great from Ray great…
Service has been great from Ray great help
April 28, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
Thanks for the lovely review and fantastic support for.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great experience and service from Ray…
Great experience and service from Ray and ricardo helping me to upgrade my broadband. Will be back to see them for my phone soon !
April 28, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Marlena,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Coles service was great
April 28, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Clive,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant store and service
Good store, good team, very helpful and sorted me out in good time. Luke was excellent and got me exactly what I needed. Thank you
April 25, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Andy,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Severed by Luke
Severed by Luke.
He was lovely and very helpful. He helped us with what we need.
April 25, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Emily,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by Ray
Served by Ray, and had an fantastic service and very helpful.
April 25, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Gareth,
Thanks for the lovely review and fantastic support for Ray.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in with a sim signal issue
Came in with a sim signal issue. Cole and Ricardo were brilliant from start to finish and got me up and running with a new sim. Great service from them will be back for my upgrade!
April 24, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Tracey,
Thanks for the lovely review and fantastic support for Cole and Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had issues with my current broadband…
Had issues with my current broadband provider. Met Luke and ricardo in store who found me a fantastic deal and upgraded my Internet speed! Great service thank you gents
April 24, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Bill,
Thanks for the lovely review and fantastic support for Luke and Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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