Vodafone UK - Hinckley Reviews 

466
TrustScore 5 out of 5

4.9

9d Castle Street, LE10 1DA Hinckley, GB


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Rated 5 out of 5 stars

I recently went into store to upgrade my phone and get a reduced monthly cost as the online offers were not great. My first visit took 1.5hrs and the staff were really helpful and got my a new phone a... See more

Company replied

Rated 5 out of 5 stars

Staff were very friendly from the start and informative with what purchase was appropiate for me. The made this experience so much easier! Thanks to Aadam and Ricardo for all the help, we will be back... See more

Company replied

Rated 5 out of 5 stars

My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... See more

Company replied

Rated 5 out of 5 stars

Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... See more

Company replied


Company details


Contact info

  • 9d Castle Street, LE10 1DA, Hinckley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

466 reviews

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1-star

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4.9

All reviews

(466)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Sim and email issue

I came in with a problem with my sim and email. Spoke with Luke who was excellent and helped me to get a better deal. Highly recommend him and this store.

April 24, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Vivienne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service from Cole

April 24, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Thomas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Come has absolutely made my day ive had…

Come has absolutely made my day ive had nothing but struggles with the vodafone app ajs after a long while he has completely sorted my out

April 21, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Colin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks so much to Ray and Ricardo for…

Thanks so much to Ray and Ricardo for such knowledgeable, personable service. A credit to your business. Well done lads.

April 21, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Greaves,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Coles service was great

April 21, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience in Hinckley Vodafone…

Great experience in Hinckley Vodafone today

April 21, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hi Philip 🙂 Thank you for letting us know about your great experience in our Hinckley store today. If you need help from us in the future you know where we are. I hope you enjoy the rest of your day. Liam

Rated 5 out of 5 stars

Ray was great he helped me out…

Ray was great he helped me out massively with my new sim deal and made my time there really fun and sorted me out a great deal , best guy to do business with on high street

April 18, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Harry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Haha funniest and best experience from…

Haha funniest and best experience from Ray luke and Cole these 3 staff were brilliant and endless fun , helped me out with my issue and made my day

April 18, 2026
Unprompted review
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Reply from Vodafone UK - Hinckley

Hey Bob,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was a great visit and experience

Was a great visit and experience , 3 lads in there were amazing super helpful and made me feel comfortable best on the high street I’ve ever seen

April 18, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Jason,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Coles service was lovely

Coles service was lovely

April 18, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from 3 great lads the…

Great service from 3 great lads the trio helped me out with my sim and made my experience really funny and a great time

April 18, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Jamie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Cole

Great service from Cole , sorted me out proper would definitely recommend taking your business with him

April 11, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Dave
,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Coles service was great

Coles service was great

April 1, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Teresa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff were friendly and very…

The staff were friendly and very helpful.

March 21, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service in store collecting…

Brilliant service in store collecting new phone! Cole & Ray very friendly and ash very helpful

March 18, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cole was great

Cole was great , made my visit very much worth my time

March 14, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Eliza,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

cole couldn’t of been any more…

cole couldn’t of been any more professional very smart young man , would highly recommend you go to see him when doing your contracts

March 13, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Cole

Great service from Cole

March 13, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Sharon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from cole

Great service from cole

March 13, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service from cole

March 13, 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey David,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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