Went into store as had a virus issue on my phone and Kinza and Elicia kindly helped me with this and sorted it. Kinza then sorted me out a brilliant deal for a new phone thanks
Company replied
Unit 36 , Kingsgate Centre, HD1 2QB Huddersfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Went into store as had a virus issue on my phone and Kinza and Elicia kindly helped me with this and sorted it. Kinza then sorted me out a brilliant deal for a new phone thanks
Company replied
Had an issue with my old mobile phone, it turned out to be a microphone fault. Liam at the vodafone store in huddersfield gave me some great advice on a potential new phone. I did my research amd purc... See more
Company replied
Went into the vodafone store in Huddersfield and was met with a lovely man called Liam, he helped me sort my issue out with my phone upgrade. Whilst Liam was getting my new phone sorted i asked if... See more
Company replied
Becky, Arfan, Connor, Jack and Evie are fantastic! Our business account with Vodafone isn’t straight forward but the team bend over backwards to look after us! Always so accommodating, polite and jus... See more
Company replied
Written by the company
Unit 36 , Kingsgate Centre, HD1 2QB, Huddersfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jack in the Vodafone store was fantastic. He helped me set up my new phone for me.

Reply from Vodafone UK - Huddersfield
Evie helped me transfer all my data and was very helpful in explaining how to use my new phone

Reply from Vodafone UK - Huddersfield
Amazing service by Arfan thank you

Reply from Vodafone UK - Huddersfield
Evie was excellent and very helpful with everything and setting my new phone up!😀👍

Reply from Vodafone UK - Huddersfield
Jack in the Huddersfield store was fantastic, helped me move my sim card over from Lebara

Reply from Vodafone UK - Huddersfield
Brilliant service from Evie. Nothing too much bother. Will call again

Reply from Vodafone UK - Huddersfield
Excessive waiting time on weekends. As their be more staff on weekends. As many people use to come. And staff mostly focusing on selling the stuff to customer and not willing to entertain who have different query. Specially one lady.

Reply from Vodafone UK - Huddersfield
The service we received from Becky was exceptional. We were so impressed by her professionalism and customer care. Nothing was too much trouble at we were struggling with a number of issues.
Thank you.

Reply from Vodafone UK - Huddersfield
I came into the Huddersfield store as my contract had expired. I was served by Evie and she took me through all my options, from a sim only plan, to a new handset with trade in options. I ended up just renewing my sim only contract for now. But what a delight she was. She was very friendly and helped with all the questions I asked too.

Reply from Vodafone UK - Huddersfield
Evie served us today , she is pleasant and chatty and gave us good advice and speedy service . Very happy 😊

Reply from Vodafone UK - Huddersfield
I came into the store to get help with transferring my data onto my new device. Becky was very professional and helped me do it. Showing me all the new things my phone does as well. Becky is a massive credit to this company

Reply from Vodafone UK - Huddersfield
This is specifically for the staff at your Huddersfield(Kingsgate) branch
My initial reason for going into the branch was to clarify details of my wife's mobile contract. The assistants, Evie & Becky were extremely helpful and sorted our problem out within minutes.
The general conversationtouched on my existing broadband provider and that I was dissatisfied with the high cost and rising. Becky proceeded to outline the Vodafone packages and explained the various alternatives to us, in terms, we, as an older couple could understand.
Needless to say we agreed to change providers there and then, feeling very satisfied that we had done a good morning's work and saved ourselves from much higher bills in consequence.

Reply from Vodafone UK - Huddersfield
Becky, Arfan, Connor, Jack and Evie are fantastic! Our business account with Vodafone isn’t straight forward but the team bend over backwards to look after us! Always so accommodating, polite and just genuinely want to help. Vodafone needs more people like these guys. Fabulous group of people 👌🏼

Reply from Vodafone UK - Huddersfield
Arfan was fantastic instore! He saved me money on my phone & sorted my broadband out - thanks you so much Arfan!

Reply from Vodafone UK - Huddersfield
Bought a new phone from Kinza in the Huddersfield store. Lovely, knowledgeable, helpful young lady. Fantastic service. Thank you Kinza x

Reply from Vodafone UK - Huddersfield
I have been into the Vodafone Huddersfield store today and was served by Becky, she helped my bug a new Samsung phone and also helped me to set the phone up too. What a superstar she is. And a massive credit to company.

Reply from Vodafone UK - Huddersfield
Excellent customer service today. My Mother is nearly 80 and needed a new phone and contract. Connor who helped get everything set up for her was brilliant. Really understanding and explained everything to her in a non tech way.

Reply from Vodafone UK - Huddersfield
Jack IN the Huddersfield store is fantastic!! Helped me sort out my phone no problem at all

Reply from Vodafone UK - Huddersfield
I went into store and spoke to Becky and Kinza - both were very polite and of great help! Becky has helped me a lot every time I have come into store.

Reply from Vodafone UK - Huddersfield
My experience with Vodafone in Kingsgate Huddersfield was brilliant I have to say I was greeted by a lovely lady called Becky she had me sorted in no time at all and I had a working phone yay! So much easier when staff have a smile on their face and time of day for you they deserve to be recognised, well done Becky 😊

Reply from Vodafone UK - Huddersfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.