Vodafone UK - Huddersfield Reviews 

168
TrustScore 5 out of 5

4.9

Unit 36 , Kingsgate Centre, HD1 2QB Huddersfield, GB


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Rated 5 out of 5 stars

Went into store as had a virus issue on my phone and Kinza and Elicia kindly helped me with this and sorted it. Kinza then sorted me out a brilliant deal for a new phone thanks

Company replied

Rated 5 out of 5 stars

Had an issue with my old mobile phone, it turned out to be a microphone fault. Liam at the vodafone store in huddersfield gave me some great advice on a potential new phone. I did my research amd purc... See more

Company replied

Rated 5 out of 5 stars

Went into the vodafone store in Huddersfield and was met with a lovely man called Liam, he helped me sort my issue out with my phone upgrade. Whilst Liam was getting my new phone sorted i asked if... See more

Company replied

Rated 5 out of 5 stars

Becky, Arfan, Connor, Jack and Evie are fantastic! Our business account with Vodafone isn’t straight forward but the team bend over backwards to look after us! Always so accommodating, polite and jus... See more

Company replied


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  • Unit 36 , Kingsgate Centre, HD1 2QB, Huddersfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

All reviews

(168)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Jack in the Vodafone store was…

Jack in the Vodafone store was fantastic. He helped me set up my new phone for me.

November 21, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Evie helped me transfer all my data and…

Evie helped me transfer all my data and was very helpful in explaining how to use my new phone

November 12, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service by Arfan thank you

Amazing service by Arfan thank you

November 5, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Evie was excellent and very helpful…

Evie was excellent and very helpful with everything and setting my new phone up!😀👍

October 16, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack in the Huddersfield store was…

Jack in the Huddersfield store was fantastic, helped me move my sim card over from Lebara

October 16, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Evie

Brilliant service from Evie. Nothing too much bother. Will call again

October 9, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 2 out of 5 stars

Excessive waiting time on weekends

Excessive waiting time on weekends. As their be more staff on weekends. As many people use to come. And staff mostly focusing on selling the stuff to customer and not willing to entertain who have different query. Specially one lady.

September 20, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

We value your feedback, and I apologize for the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The service we received from Becky was…

The service we received from Becky was exceptional. We were so impressed by her professionalism and customer care. Nothing was too much trouble at we were struggling with a number of issues.
Thank you.

September 19, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into the Huddersfield store as…

I came into the Huddersfield store as my contract had expired. I was served by Evie and she took me through all my options, from a sim only plan, to a new handset with trade in options. I ended up just renewing my sim only contract for now. But what a delight she was. She was very friendly and helped with all the questions I asked too.

September 10, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Rebecca. Thank you for your review for Evie. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Evie served us today

Evie served us today , she is pleasant and chatty and gave us good advice and speedy service . Very happy 😊

September 5, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

We're so happy to hear that you received such great advice and speedy service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into the store to get help with…

I came into the store to get help with transferring my data onto my new device. Becky was very professional and helped me do it. Showing me all the new things my phone does as well. Becky is a massive credit to this company

August 28, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hey Keith,

Thanks for the lovely review and fantastic support for Becky.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

This is specifically for the staff at Huddersfield shop

This is specifically for the staff at your Huddersfield(Kingsgate) branch
My initial reason for going into the branch was to clarify details of my wife's mobile contract. The assistants, Evie & Becky were extremely helpful and sorted our problem out within minutes.
The general conversationtouched on my existing broadband provider and that I was dissatisfied with the high cost and rising. Becky proceeded to outline the Vodafone packages and explained the various alternatives to us, in terms, we, as an older couple could understand.
Needless to say we agreed to change providers there and then, feeling very satisfied that we had done a good morning's work and saved ourselves from much higher bills in consequence.

August 12, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi David,

Thank you so much for your wonderful review and the amazing support you’ve shown for Evie & Becky—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing team! #huddersfield

Becky, Arfan, Connor, Jack and Evie are fantastic! Our business account with Vodafone isn’t straight forward but the team bend over backwards to look after us! Always so accommodating, polite and just genuinely want to help. Vodafone needs more people like these guys. Fabulous group of people 👌🏼

August 11, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey TG,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Arfan was fantastic instore

Arfan was fantastic instore! He saved me money on my phone & sorted my broadband out - thanks you so much Arfan!

August 9, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bought a new phone from Kinza in the…

Bought a new phone from Kinza in the Huddersfield store. Lovely, knowledgeable, helpful young lady. Fantastic service. Thank you Kinza x

July 4, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Tracey, ​

Thanks for the lovely review and fantastic support for Kinza. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

I have been into the Vodafone…

I have been into the Vodafone Huddersfield store today and was served by Becky, she helped my bug a new Samsung phone and also helped me to set the phone up too. What a superstar she is. And a massive credit to company.

July 10, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Jimmy,

Thanks for the lovely review and fantastic support for Becky.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service today

Excellent customer service today. My Mother is nearly 80 and needed a new phone and contract. Connor who helped get everything set up for her was brilliant. Really understanding and explained everything to her in a non tech way.

July 9, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Debbie,

Thanks for the lovely review and fantastic support for Connor. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack IN the Huddersfield store is…

Jack IN the Huddersfield store is fantastic!! Helped me sort out my phone no problem at all

July 8, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey John,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service from Becky and Kinza

I went into store and spoke to Becky and Kinza - both were very polite and of great help! Becky has helped me a lot every time I have come into store.

June 23, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Huma. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good day at Vodafone Kingsgate Huddersfield

My experience with Vodafone in Kingsgate Huddersfield was brilliant I have to say I was greeted by a lovely lady called Becky she had me sorted in no time at all and I had a working phone yay! So much easier when staff have a smile on their face and time of day for you they deserve to be recognised, well done Becky 😊

June 12, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Maureen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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