Vodafone UK - Huddersfield Reviews 

168
TrustScore 5 out of 5

4.9

Unit 36 , Kingsgate Centre, HD1 2QB Huddersfield, GB


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Rated 5 out of 5 stars

Went into store as had a virus issue on my phone and Kinza and Elicia kindly helped me with this and sorted it. Kinza then sorted me out a brilliant deal for a new phone thanks

Company replied

Rated 5 out of 5 stars

Had an issue with my old mobile phone, it turned out to be a microphone fault. Liam at the vodafone store in huddersfield gave me some great advice on a potential new phone. I did my research amd purc... See more

Company replied

Rated 5 out of 5 stars

Went into the vodafone store in Huddersfield and was met with a lovely man called Liam, he helped me sort my issue out with my phone upgrade. Whilst Liam was getting my new phone sorted i asked if... See more

Company replied

Rated 5 out of 5 stars

Becky, Arfan, Connor, Jack and Evie are fantastic! Our business account with Vodafone isn’t straight forward but the team bend over backwards to look after us! Always so accommodating, polite and jus... See more

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  • Unit 36 , Kingsgate Centre, HD1 2QB, Huddersfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

All reviews

(168)

42,916 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service, Knowledgable Staff

Went to Huddersfield Branch to get advice on new SIM and served by Kinza. She went through all the options available and decided on a 24 month contract with free European roaming. She also looked into upgrading our broadband and offered a faster speed. Great service with a smile. Thank you

June 4, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Sheila.

We're happy to hear that you received great service and advice regarding your new SIM and broadband options. We appreciate your positive feedback and are glad you enjoyed your experience.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

There was a man called Jack in the…

There was a man called Jack in the store that helped me with my phone on Thursday the 22nd of May. His customer service was more than exceptional, he spent a lot of time and had a lot of patience trying to fix my phone which he did. Very satisfied customer cant recommended the store and staff more to my friends and family.

May 22, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hey Megan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack in the Huddersfield store

Jack in the Huddersfield store was very helpful, sorted out my son a new iPad the transaction was seamless

May 15, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hey Phillip,

Thanks for the lovely review and fantastic support for Phillip.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becky and Evie were fantastic

Becky and Evie were fantastic. They were very helpful, knowledgeable and set my phone up expertly. We have used this store in Huddersfield for many years and have always received the same excellent service.

May 15, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hey Jean,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience in Huddersfield

Had a great experience in the Huddersfield store with a young man called Jack he was very patient and helped me sort out my sim only contract

May 14, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hey Alicia,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack in the Huddersfield store

Jack in the Huddersfield store was fantastic he helped me upgrade and also set me new phone up. Would highly recommend seeing him

May 14, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hey Vimbai,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Vodafone Kingsgate huddersfield…

Visited Vodafone Kingsgate huddersfield this morning greeted by CONNOR who was brilliant handled my problem and sorted it he was helpful professional and friendly he is a keeper unlike the two on weds who were mediocre thankyou CONNOR

April 26, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hey Janet,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into the Huddersfield store to get…

Came into the Huddersfield store to get a data transfer on my new phone. I was served by Jack and he made sure I got everything across for me, which saved me a massive job. Thank you jack

April 15, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hey Geann,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had been served by millie in…

I had been served by millie in Huddersfield and picked up my new phone very happy with the customer service experience Id been given I'd come back to this store again. All the staff was very helpful and polite

April 13, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hey John,

Thanks for the lovely review and fantastic support for Millie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were really helpful and very…

Staff were really helpful and very understanding . They helped recover the wife's photos and apps after loosing her phone. Brilliant team👍

March 24, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Michael,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jack is fantastic

Jack in the huddersfield store was fantastic, he helped me move my broadband and phone over from virgin. Would highly recommend

March 10, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Dianne,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Rebecca

Was seen to by Rebecca, fantastic help and very pleasant experience in store.

March 8, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Beautiful service from Kinza

Beautiful service from Kinza and very helpful lady. Been extremely patient

March 6, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Sean,

It's great to see your kind words for Kinza, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Hi I think Evie is a very good at her…

Hi I think Evie is a very good at her job I feel confident with her and is always willing to help me out thank you 🙏

March 4, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Bernice,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service, very good communication and assisted ys by providing great customer deals.

March 1, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Conner served me in the vodafone…

Conner served me in the vodafone Huddersfield store. He helped me with my new Samsung a35 data transfer. Absolutely fantastic service. Thanks so much Connor

February 15, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into the Vodafone Huddersfield…

Came into the Vodafone Huddersfield shop for a data transfer on my new phone and was served by Becky. She did a great job

February 12, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Joseph,

Thanks for taking your time to leave this review for Becky. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Came in to store to upgrade my…

Came in to store to upgrade my Broadband and Evie was very quick and helpful

February 1, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Connor,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Kinza she made sure I…

Great service by Kinza she made sure I got an excellent deal on my new phone. Will be recommending my family and friends. Thank you Kinza

January 18, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hello, Martyn,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Kinza.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in today

Went in today, stressed and getting upset spoke to a lovely lady called Becky who help me really well I don’t know what I would’ve done without her. Thank you from the bottom of my heart for your help. I would recommend Vodafone any time.

January 16, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Samatha,

It's lovely to see you had such a positive experience with Becky. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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