Vodafone UK - Huddersfield Reviews 

168
TrustScore 5 out of 5

4.9

Unit 36 , Kingsgate Centre, HD1 2QB Huddersfield, GB


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Rated 5 out of 5 stars

Went into store as had a virus issue on my phone and Kinza and Elicia kindly helped me with this and sorted it. Kinza then sorted me out a brilliant deal for a new phone thanks

Company replied

Rated 5 out of 5 stars

Had an issue with my old mobile phone, it turned out to be a microphone fault. Liam at the vodafone store in huddersfield gave me some great advice on a potential new phone. I did my research amd purc... See more

Company replied

Rated 5 out of 5 stars

Went into the vodafone store in Huddersfield and was met with a lovely man called Liam, he helped me sort my issue out with my phone upgrade. Whilst Liam was getting my new phone sorted i asked if... See more

Company replied

Rated 5 out of 5 stars

Becky, Arfan, Connor, Jack and Evie are fantastic! Our business account with Vodafone isn’t straight forward but the team bend over backwards to look after us! Always so accommodating, polite and jus... See more

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  • Unit 36 , Kingsgate Centre, HD1 2QB, Huddersfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

All reviews

(168)

42,916 reviews in the last 12 months

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Rated 5 out of 5 stars

I was served by Elicia at the…

I was served by Elicia at the Huddersfield store today. She was absolutely fantastic. She helped me get a new phone after my old phone had water damage and she also helped me set the device up too. Absolutely amazing service. Thank you so much

January 11, 2025
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Called in to discuss a Broadband and…

Called in to discuss a Broadband and sim only package,
Was looked after by assistant Arfan. who talked me through my options an came up with a great deal for my requirements.

January 9, 2025
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi James,

Thanks for sharing your great feedback for Arfan. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Arfan at Vodafone, Huddersfield

Me and my Mrs were served by Arfan. Absolutely brilliant service, explained everything to us and saved us so much money.

I will definitely recommend Vodafone to family and friends because of the great service i received today.

Thanks again Arfan and Vodafone. Keep up the great work from Youtube Majsport 10/10

December 16, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Great deal from the staff

Great deal from the staff

December 11, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Lesley,

We’re glad to hear you found the best deal for you when visiting the store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service by Becky

Great service by Becky, saved us plenty of £££

December 10, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hello, Carol,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

excellent customer service Alima,huddersfield store

Excellent customer service from Alima in the huddersfield store. She's saved me money on my broadband and I've switched mobile networks and upgraded my phone and saving on my monthly bill as well. Vodafone, huddersfield.

December 2, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hey Esther, This is great to see Alima was able to help you save a little on your services ☺️
Thanks for your feedback, The Vodafone Social Media team

Rated 5 out of 5 stars

Great service by Alicia dealt with my…

Great service by Alicia dealt with my query fast and efficiently

November 9, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Gary,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Came and saw Henry in the Huddersfield…

Came and saw Henry in the Huddersfield store for help with my phone. Was very helpful and intelligent about the products he offered me. Credit to Vodafone.

November 7, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hey Carol,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was seen to by Henry in the Vodafone…

Was seen to by Henry in the Vodafone store, in Huddersfield. He is a lovely chap, very knowledgeable and helpful. Would highly recommend coming to see him.

November 6, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Marie,

What super feedback for Henry! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding Service from Evie

I had an excellent experience with Evie at Vodafone UK in Huddersfield. She was incredibly helpful and patient while assisting me with my purchase of the iPhone 16, Apple Watch Ultra 2, and iPad Pro. Evie was knowledgeable, made the process smooth, and ensured I understood all the details about my new devices. Her professionalism and friendly demeanor made the entire experience enjoyable. Thank you, Evie, for your outstanding customer service. Vodafone is lucky to have you.

October 17, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Kenneth,

This is lovely feedback for Evie. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Arfan a very good person

Very happy with Vodafone and special because of Arfan he made all possible for me.

October 26, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Thanks for your wonderful review. It's great seeing that Arfan has left such a great impression on you today.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Sound Job with the new phone

Sound Job with the new phone

October 24, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Andrew. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service as usual. Have been a Vodafone customer for a while, went into store looking for a new phone, spoke with Henry in store.
Got me a new iPhone 14, new contract and ended up paying less than I did on my previous contract!
Amazing service thanks.

September 17, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Adam,

Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

great service

Came in to the store for help with my bills and left with cheaper internet and a new handset all for less than I was paying. Henry was a great help and very knowledgeable

September 18, 2024
Unprompted review
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Reply from Vodafone UK - Huddersfield

Hi Karl,

Thanks for your 5 star review. If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂

Thanks, Vodafone Social Media Team

Rated 3 out of 5 stars

Most of the time it works ok

Most of the time it works ok, I got a good deal on my top internet speed which is stable most of the time, however can't say much about their app. I put it on a new phone yesterday got it working fine then today I try to sign in again and it wants all my details again like a lost password procedure, I know am retired but I still don't have all the time in the world to be faffing around with sign-in procedures. I've taken the app off its useless. I wanted to chat with someone as my landline is not working, the phone works at my daughter's but not here. The issue is obviously with Vodaphone. Update: Thanks vodaphone I did try that but it still wants me to go through all the sign up procedure again. My landline is now working now anyway.

September 17, 2024
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Rockin,

Thank you for taking the time to leave us a review!

Please reach out to us by following the below links so we can help get the App working for you as it should:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

As an older person I want to say how…

As an older person I want to say how grateful I am to Beckty for her care and patience from the huddersfield store.

August 23, 2024
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Teresa,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I dealt with Arfan after the Vodafone…

I dealt with Arfan after the Vodafone store! He sorted me with mg new phone, he was brilliant all the way through! Definitely recommend him to family and friends! 😄

August 20, 2024
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hello Victoria,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Evil and Becky were very polite and…

Evil and Becky were very polite and efficient, not pushy and explained everything to myself and my husband. They made the whole experience brilliant

August 20, 2024
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Jane,

Thanks for your review. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best, Vodafone Social Media team

Rated 5 out of 5 stars

Very very happy with the service from…

Very very happy with the service from Becky and Evie, they were very helpful and explained everything well

August 20, 2024
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi William,

Thanks for your review for Becky and Evie. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best, Vodafone Social Media team

Rated 5 out of 5 stars

Connor was a great help!!!

My device had been giving me issues for month and I decided it was time for a change. Connor went through many different devices until we settled on one that suited my needs, he even transfered all the data on my okf phone to the new and gave me a quick run down of the new phone!!

August 20, 2024
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Judith,

This is a great review for Connor. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks, Vodafone Social Media team

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