Went into store as had a virus issue on my phone and Kinza and Elicia kindly helped me with this and sorted it. Kinza then sorted me out a brilliant deal for a new phone thanks
Company replied
Unit 36 , Kingsgate Centre, HD1 2QB Huddersfield, GB
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Went into store as had a virus issue on my phone and Kinza and Elicia kindly helped me with this and sorted it. Kinza then sorted me out a brilliant deal for a new phone thanks
Company replied
Had an issue with my old mobile phone, it turned out to be a microphone fault. Liam at the vodafone store in huddersfield gave me some great advice on a potential new phone. I did my research amd purc... See more
Company replied
Went into the vodafone store in Huddersfield and was met with a lovely man called Liam, he helped me sort my issue out with my phone upgrade. Whilst Liam was getting my new phone sorted i asked if... See more
Company replied
Becky, Arfan, Connor, Jack and Evie are fantastic! Our business account with Vodafone isn’t straight forward but the team bend over backwards to look after us! Always so accommodating, polite and jus... See more
Company replied
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Unit 36 , Kingsgate Centre, HD1 2QB, Huddersfield, United Kingdom
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I was served by Elicia at the Huddersfield store today. She was absolutely fantastic. She helped me get a new phone after my old phone had water damage and she also helped me set the device up too. Absolutely amazing service. Thank you so much

Reply from Vodafone UK - Huddersfield
Called in to discuss a Broadband and sim only package,
Was looked after by assistant Arfan. who talked me through my options an came up with a great deal for my requirements.

Reply from Vodafone UK - Huddersfield
Me and my Mrs were served by Arfan. Absolutely brilliant service, explained everything to us and saved us so much money.
I will definitely recommend Vodafone to family and friends because of the great service i received today.
Thanks again Arfan and Vodafone. Keep up the great work from Youtube Majsport 10/10

Reply from Vodafone UK - Huddersfield

Reply from Vodafone UK - Huddersfield
Great service by Becky, saved us plenty of £££

Reply from Vodafone UK - Huddersfield
Excellent customer service from Alima in the huddersfield store. She's saved me money on my broadband and I've switched mobile networks and upgraded my phone and saving on my monthly bill as well. Vodafone, huddersfield.

Reply from Vodafone UK - Huddersfield
Great service by Alicia dealt with my query fast and efficiently

Reply from Vodafone UK - Huddersfield
Came and saw Henry in the Huddersfield store for help with my phone. Was very helpful and intelligent about the products he offered me. Credit to Vodafone.

Reply from Vodafone UK - Huddersfield
Was seen to by Henry in the Vodafone store, in Huddersfield. He is a lovely chap, very knowledgeable and helpful. Would highly recommend coming to see him.

Reply from Vodafone UK - Huddersfield
I had an excellent experience with Evie at Vodafone UK in Huddersfield. She was incredibly helpful and patient while assisting me with my purchase of the iPhone 16, Apple Watch Ultra 2, and iPad Pro. Evie was knowledgeable, made the process smooth, and ensured I understood all the details about my new devices. Her professionalism and friendly demeanor made the entire experience enjoyable. Thank you, Evie, for your outstanding customer service. Vodafone is lucky to have you.

Reply from Vodafone UK - Huddersfield
Very happy with Vodafone and special because of Arfan he made all possible for me.

Reply from Vodafone UK - Huddersfield

Reply from Vodafone UK - Huddersfield
Excellent service as usual. Have been a Vodafone customer for a while, went into store looking for a new phone, spoke with Henry in store.
Got me a new iPhone 14, new contract and ended up paying less than I did on my previous contract!
Amazing service thanks.

Reply from Vodafone UK - Huddersfield
Came in to the store for help with my bills and left with cheaper internet and a new handset all for less than I was paying. Henry was a great help and very knowledgeable

Reply from Vodafone UK - Huddersfield
Most of the time it works ok, I got a good deal on my top internet speed which is stable most of the time, however can't say much about their app. I put it on a new phone yesterday got it working fine then today I try to sign in again and it wants all my details again like a lost password procedure, I know am retired but I still don't have all the time in the world to be faffing around with sign-in procedures. I've taken the app off its useless. I wanted to chat with someone as my landline is not working, the phone works at my daughter's but not here. The issue is obviously with Vodaphone. Update: Thanks vodaphone I did try that but it still wants me to go through all the sign up procedure again. My landline is now working now anyway.

Reply from Vodafone UK - Huddersfield
As an older person I want to say how grateful I am to Beckty for her care and patience from the huddersfield store.

Reply from Vodafone UK - Huddersfield
I dealt with Arfan after the Vodafone store! He sorted me with mg new phone, he was brilliant all the way through! Definitely recommend him to family and friends! 😄

Reply from Vodafone UK - Huddersfield
Evil and Becky were very polite and efficient, not pushy and explained everything to myself and my husband. They made the whole experience brilliant

Reply from Vodafone UK - Huddersfield
Very very happy with the service from Becky and Evie, they were very helpful and explained everything well

Reply from Vodafone UK - Huddersfield
My device had been giving me issues for month and I decided it was time for a change. Connor went through many different devices until we settled on one that suited my needs, he even transfered all the data on my okf phone to the new and gave me a quick run down of the new phone!!

Reply from Vodafone UK - Huddersfield
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