Went into store as had a virus issue on my phone and Kinza and Elicia kindly helped me with this and sorted it. Kinza then sorted me out a brilliant deal for a new phone thanks
Company replied
Location
Switch locationUnit 36 , Kingsgate Centre, HD1 2QB Huddersfield, GB
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See what reviewers are saying
Had an issue with my old mobile phone, it turned out to be a microphone fault. Liam at the vodafone store in huddersfield gave me some great advice on a potential new phone. I did my research amd purc... See more
Company replied
Went into the vodafone store in Huddersfield and was met with a lovely man called Liam, he helped me sort my issue out with my phone upgrade. Whilst Liam was getting my new phone sorted i asked if... See more
Company replied
Becky, Arfan, Connor, Jack and Evie are fantastic! Our business account with Vodafone isn’t straight forward but the team bend over backwards to look after us! Always so accommodating, polite and jus... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Huddersfield
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 36 , Kingsgate Centre, HD1 2QB, Huddersfield, United Kingdom
4.9
Excellent
168 reviews
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Having decided to change my Broadband…
Having decided to change my Broadband supplier, I wandered into the Vodaohone Store in Kingsgate Huddersfield & was introduced to Evie.
It was a very pleasant discussion & she offered me a quotation.
I left the store to think about matters etc.
On the 20th February I returned & met Evie again organised a contract.
I have to say she represented Vodaphone excellently & was very professional & helpful.
February 20, 2024
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Paul,
Thanks for your review and feedback for Evie. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Terrible company
Terrible company, they just cancelled our contract with no explanation, as they had cancelled our existing broadband contract we were left ‘high and dry’
Will NEVER use Vodafone now or in the future
Vodafone have now replied asking me to contact them on Facebook, I am NOT on Facebook, what’s matter with the telephone!!!
February 13, 2024
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi there,
Thanks so much for taking the time to share your feedback with us. We really appreciate the honest review. We're here to help get this sorted for you.
Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY so we can ensure you get the help support you need.
Thanks, Vodafone Social Media Team
Extremely helpful manager
Just got back from visiting the Huddersfield store....
Becky was extremely helpful and knowledgeable and dealt with my contract issue immediately..... highly recommended
February 12, 2024
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Steve,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service and very helpful in what phone would suit my 12 year old daughter best. Thank you Becky you have made her very happy with your choice for her..Happy mum, happy daughter!
Not sure what to expect as I normally buy my phones
February 1, 2024
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Julie,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Huddersfield Store
Today I went to the Huddersfield store where Becky welcomed me into the shop, and to take a seat. I let Becky know which phone I wanted and she went through the deals and offers for the contract I wanted. I went away with the new Samsung s24 ultra on pre order 😁 absolutely buzzing. What a fantastic worker, very helpful and all round lovely.
January 19, 2024
Unprompted review
Reply from Vodafone UK - Huddersfield
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Arfan was really helpful I have always…
Arfan was really helpful I have always been happy with the Vodafone store In Huddersfield
January 17, 2024
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Dale,
Thanks for your review! We're so glad you had a 5 star experience with Arfan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vodafone huddersfield
Went into Huddersfield branch today to upgrade 3 phones, Henry was very helpful and patient.
January 14, 2024
Unprompted review
Reply from Vodafone UK - Huddersfield
Hey Mrs Shackleton,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saw Evie in store very helpful and set…
Saw Evie in store very helpful and set my new phone up with a new Apple ID. Very happy with my experience, the staff were all very friendly
December 5, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Kenneth,
This is lovely feedback for Evie. Thanks for your kind words and taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I moved ovwr from three network and was…
I moved ovwr from three network and was served by the manager Ish. He helped me move everything g over from my old phone and kept my same number and helped me call three and cancelled my other products with three which I was missold also. Very good manager.
December 5, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Wendy,
This is a great review for Ish. Thanks for sharing and it's great to have you with us.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great customer service and helpful
Great customer service and helpful
By Becky at Vodafone Huddersfield
December 5, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Mamadou,
Thanks for your review for Becky. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful staff
Very helpful staff. Was looked after by Ish the store manager. Didn’t know how to use my new iPhone he was patient and transferred everything over from my old phone
December 4, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Andrea,
We're pleased to hear about your recent experience. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Excellent customer service. The salesperson Johnny sorted me out with an upgrade on my phone contract and faster broadband. Great deals & was quick without rushing me through.
November 24, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Stephen, It's really great to see Johnny was able to find you such a great deal!
Thanks for your awesome feedback, The Vodafone Social Media Team
I was served by Evie in the…
I was served by Evie in the Huddersfield store yesterday. It was Black Friday and the store was very busy, but Evie took her time to go through all the deals on offer. Evie is a credit to Vodafone
November 24, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hey Henry,
Thanks for letting us know what an amazing job Evie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Henry in store was fantastic
Henry in store was fantastic. Very helpful and friendly and had excellent knowledge.
November 21, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Keith,
This is such an amazing review for Henry. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
You need to know your phone is going to serve you well ish. Served me well. Explained things. So every thing was clear
Very good experience. Ish was very clear on what was changing. Very helpful, very clear. Very happy.
November 20, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Linda,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful in store experience
Went into store to purchase a new contract, Henry in store was very helpful and gave a few options that catered to the needs i’d mentioned i needed from the new phone
October 19, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hey Evie,
Thanks for the lovely review and fantastic support for Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went in to sort my bill very helpful…
Went in to sort my bill very helpful was served by beccy
October 20, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Mohammed,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I was served by evie in Huddersfield…
I was served by evie in Huddersfield she was fab
October 14, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Kathleen,
This is lovely feedback for Evie. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Connor was really helpful went in with…
Connor was really helpful went in with my phone being faulty he fixed the issue
October 16, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Consumer,
This is a great review for Connor Thanks for sharing and I'm glad to ear your phone is fixed.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Assistance
The store manager ish offered to help with transferring my data to my new phone as I was struggling to do this at home. The new phone was found to be faulty so he replaced the phone with a new one so that i could sort at home. All good service from the store
October 13, 2023
Unprompted review
Reply from Vodafone UK - Huddersfield
Hi Ismail,
I'm glad to hear your replacement phone is ok. Thanks for your review.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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