Vodafone UK - Huddersfield Reviews 

168
TrustScore 5 out of 5

4.9

Unit 36 , Kingsgate Centre, HD1 2QB Huddersfield, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went into store as had a virus issue on my phone and Kinza and Elicia kindly helped me with this and sorted it. Kinza then sorted me out a brilliant deal for a new phone thanks

Company replied

Rated 5 out of 5 stars

Had an issue with my old mobile phone, it turned out to be a microphone fault. Liam at the vodafone store in huddersfield gave me some great advice on a potential new phone. I did my research amd purc... See more

Company replied

Rated 5 out of 5 stars

Went into the vodafone store in Huddersfield and was met with a lovely man called Liam, he helped me sort my issue out with my phone upgrade. Whilst Liam was getting my new phone sorted i asked if... See more

Company replied

Rated 5 out of 5 stars

Becky, Arfan, Connor, Jack and Evie are fantastic! Our business account with Vodafone isn’t straight forward but the team bend over backwards to look after us! Always so accommodating, polite and jus... See more

Company replied


Company details


Contact info

  • Unit 36 , Kingsgate Centre, HD1 2QB, Huddersfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(168)

39,826 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The in store advisor Jonny was…

The in store advisor Jonny was fantastic, he helped me get exactly what I wanted in a friendly and helpful manor I would definitely recommend the Vodafone Huddersfield store

September 15, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Becca,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack in the Huddersfield store was…

Jack in the Huddersfield store was fantastic, he helped us in an efficient and friendly manor I can’t recommend him enough

September 21, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi. Thank you for your review for Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve upgraded to the new iPhone 15 on…

I’ve upgraded to the new iPhone 15 on pre order. I can’t wait to get my new phone now. I was served by Evie at the Huddersfield store and she was so helpful and professional, it really made my visit to the store so much better and personal having that face to face interaction

September 15, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Millie. Thank you for your review for Evie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My daughter lost her phone so I came to…

My daughter lost her phone so I came to the Huddersfield store to upgrade and get her a new device, Jack who served me was brilliant

September 9, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi, Rebecca.

Thanks for taking the time to write such a great review! Losing a phone can be really stressful so we're delighted that Jack was able to get things sorted.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was seen in Huddersfield by Henry

Was seen in Huddersfield by Henry. Great service, very friendly and helpful.

August 21, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Alan,

Thanks for the lovely review and fantastic support for Henry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Much better in the shop

Staff were great, especially Evie. Without the in person advice I had no idea whether or not to upgrade my phone and what plan to use. Trying to work it out on-line was hopeless and the in-store experience answering all my questions was first class

August 14, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

I went into the Vodafone store in…

I went into the Vodafone store in Huddersfield where the sales advisor Jonny really helped me. I explained what I wanted and he listened intently and I waked out with a deal I could not have been happier with. Bravo!

July 19, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Paul,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ish has sorted me a good deal today

Ish has sorted me a good deal today, new phone and iPad for the same amount I was already paying. Brilliant! 5 ⭐️

July 4, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Aaron,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Henry was very helpful polite &…

Henry was very helpful polite & efficient made the process very simple a real credit to the company

July 3, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Jonathan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

the advisor in the huddersfield store…

the advisor in the huddersfield store was fantastic, jack helped me get exactly what i want in an efficient and friendly manor

July 1, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Ava,

Thanks for letting us know what an amazing job Jack did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Evie today in…

I was served by Evie today in Huddersfield she was great and helped to set my new phone up for me

June 27, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Malcolm,

Thanks for letting us know what an amazing job Evie did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becky from huddersfield

June 27, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi John,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The store advisor Henry was fantastic…

The store advisor Henry was fantastic he helped me get exactly what I wanted in a efficient manor, I would highly the Huddersfield Vodafone store

June 6, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Jack,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becky from the Vodafone Huddersfield…

Becky from the Vodafone Huddersfield store helped me with exploring my options for upgrading my phone.

June 26, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Johnny was very helpful and explained all my options to me! Thank you

May 21, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Billie,

Thanks for letting us know what an amazing job Johnny did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealt with Henry from the Huddersfield…

Dealt with Henry from the Huddersfield branch. Very professional and helpful.

May 27, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Kyle,

Thanks for the lovely review and fantastic support for Henry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Jack in the Huddersfield…

Was served by Jack in the Huddersfield store. Very helpful and friendly. Would recommend

May 23, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Margaret,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Repair

I went in for my phone sent for a repair and went to get the phone old data back on. The manager Ish in Huddersfield got everything back on my phone I was so happy

May 2, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Christine,

I'm glad to hear Ish managed to retrieve all of your data. Thanks for leaving this review.

If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Purchased a new Samsung S23 Ultra from…

Purchased a new Samsung S23 Ultra from the Huddersfield store. Everything went smoothly throughout the transaction and every care was taken to understand my needs and make sure I was comfortable including a cup of coffee. Both Henry and Jonny were extremely helpful.

April 16, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hi Martin,

What fantastic feedback for the guys in Huddersfield. It's really appreciated! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Went in phone phone support and to renew one of my lines the Huddersfield store team were very helpful

April 17, 2023
Unprompted review
Vodafone UK - Huddersfield logo

Reply from Vodafone UK - Huddersfield

Hey Joan,

This is great to hear! Thanks for letting us know that the Huddersfield team were able to get everything resolved for you!

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look