We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the ex... See more
Company replied
2 Fullerton Square,Rivergate Centre, KA12 8EJ Irvine, GB
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We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the ex... See more
Company replied
Andy in the vodafone store Irvine spent so much time with myself today sorting out a mess I'd made of my vodafone having X amount of lines over different accounts, numerous Direct debits spread out al... See more
Great and good help
Company replied
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more
Company replied
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2 Fullerton Square,Rivergate Centre, KA12 8EJ, Irvine, United Kingdom
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Thank u nathan for helping with me getting a new phone amazing worker

Reply from Vodafone UK - Irvine
Great service from Taylor today. Thank you very much for the time

Reply from Vodafone UK - Irvine
Mel at Irvine shop was an excellent help

Reply from Vodafone UK - Irvine
Really helpful service from Nathan. Offered us great value for money and advice.

Reply from Vodafone UK - Irvine
Good service and details of equipment.
Thanks
Nathan

Reply from Vodafone UK - Irvine
Mel made getting my new phone and broadband easy. Thanks!

Reply from Vodafone UK - Irvine
Melissa was excellent, she took the time to look into the various options and advised me of the best recourse

Reply from Vodafone UK - Irvine
Always appreciate the service from Taylor in the Irvine store

Reply from Vodafone UK - Irvine
Thanks very much Nathan for your assistance in store today, great customer service for me and my son !

Reply from Vodafone UK - Irvine
Thank you for Taylor setting up my phone in record time

Reply from Vodafone UK - Irvine
Melissa helped me get the virus off my phone, no trouble at all, great help.

Reply from Vodafone UK - Irvine
Very helpful young man .Thanks Nathan

Reply from Vodafone UK - Irvine
Scott sorted new phone & contract out in no time!

Reply from Vodafone UK - Irvine
Taylor brought my broadband price down today very happy

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Excellent service took the time to explain all the details
Cheers Nathan

Reply from Vodafone UK - Irvine
Thanks to Nathan for sorting out my account and setting me up with a new sim and tablet.

Reply from Vodafone UK - Irvine
Popped into Vodafone shop today to get a new phone and I'm no into all the technical stuff but the assistant was very good and helpful going through all the stuff with me so I definitely review her rating top,100% thank you so much Melissa,great service.

Reply from Vodafone UK - Irvine
We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the extra mile.
I ended up changing my broadband and contract whilst I was there she really is a great saleswoman!

Reply from Vodafone UK - Irvine
Nathan helped me fix account, brilliant service

Reply from Vodafone UK - Irvine
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