Vodafone UK - Irvine Reviews 276

TrustScore 5 out of 5

4.9

2 Fullerton Square,Rivergate Centre, KA12 8EJ Irvine, GB


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Rated 5 out of 5 stars

We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the ex... See more

Company replied

Rated 5 out of 5 stars

Andy in the vodafone store Irvine spent so much time with myself today sorting out a mess I'd made of my vodafone having X amount of lines over different accounts, numerous Direct debits spread out al... See more

Rated 5 out of 5 stars

Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Irvine

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 2 Fullerton Square,Rivergate Centre, KA12 8EJ, Irvine, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Thank u nathan for helping with me…

Thank u nathan for helping with me getting a new phone amazing worker

May 15, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Lucas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Taylor today

Great service from Taylor today. Thank you very much for the time

May 6, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Tom,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mel at Irvine shop was an excellent help

Mel at Irvine shop was an excellent help

May 6, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Ellen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and Helpful Staff

Really helpful service from Nathan. Offered us great value for money and advice.

May 1, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Michael,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service and details of equipment

Good service and details of equipment.
Thanks
Nathan

April 30, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Steven,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mel made getting my new phone and…

Mel made getting my new phone and broadband easy. Thanks!

April 18, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Sandra,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Irvine store fantastic customer service, Melissa was excellent

Melissa was excellent, she took the time to look into the various options and advised me of the best recourse

April 18, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Lisa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always appreciate the service from…

Always appreciate the service from Taylor in the Irvine store

April 15, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks very much Nathan for your…

Thanks very much Nathan for your assistance in store today, great customer service for me and my son !

April 10, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Clarke,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for Taylor setting up my…

Thank you for Taylor setting up my phone in record time

April 9, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Peter,

Thanks for the lovely review and the fantastic support you’ve shown for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Melissa helped me get the virus off my…

Melissa helped me get the virus off my phone, no trouble at all, great help.

April 7, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Raymond,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful young man .Thanks Nathan

Very helpful young man .Thanks Nathan

April 3, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Lorna,

Thanks for the lovely review and fantastic support for Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott sorted new phone & contract out…

Scott sorted new phone & contract out in no time!

March 29, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor brought my broadband price down…

Taylor brought my broadband price down today very happy

March 27, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Elza,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mel fixed my phone for me

Mel fixed my phone for me. Thanks!

March 27, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service took the time to…

Excellent service took the time to explain all the details
Cheers Nathan

March 26, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Robert,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Nathan

Thanks to Nathan for sorting out my account and setting me up with a new sim and tablet.

March 16, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Elizabeth,

Thank you so much for your wonderful review and the amazing support you’ve shown for Nathan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into Vodafone shop today to get…

Popped into Vodafone shop today to get a new phone and I'm no into all the technical stuff but the assistant was very good and helpful going through all the stuff with me so I definitely review her rating top,100% thank you so much Melissa,great service.

March 11, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Annette,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone

We’ve just popped into Vodafone and had the best service from Melissa - my Mum needed an upgrade and nothing was too much trouble - she was so helpful, patient and friendly and she really went the extra mile.
I ended up changing my broadband and contract whilst I was there she really is a great saleswoman!

March 11, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Donna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan helped me fix account

Nathan helped me fix account, brilliant service

March 10, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Allan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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