Vodafone UK - Irvine Reviews 

297
TrustScore 5 out of 5

5.0

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB


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Rated 5 out of 5 stars

Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.

Company replied

Rated 5 out of 5 stars

Truely fantastic experience with vodaphone shop irvine mall and as an x buisiness person very much appreciated in today shopping jim shields.the ladys name was heather.

Company replied

Rated 5 out of 5 stars

Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more

Company replied


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  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

297 reviews

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5.0

All reviews

(297)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Melissa helped me make my cashback…

Melissa helped me make my cashback claim and saved me money on my home broadband, great service.

January 12, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey David,
 
Thanks for the lovely review and fantastic support for Melissa.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Nathan for helping me with my…

Thanks to Nathan for helping me with my upgrade and questions I had.

January 2, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Nikki, ​

Thanks for the lovely review and fantastic support for Nathan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor gave me a great deal for me and…

Taylor gave me a great deal for me and my husband on phone and broadband

January 2, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Phylls, ​

Thanks for the lovely review and fantastic support for Taylor. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Went through process honestly and…

Went through process honestly and quickly. Very helpful. Thanks Nathan

January 2, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Nathan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Nathan for helping us out with…

Thanks Nathan for helping us out with our phone. Excellent service!

January 2, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Joan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Impeccable service from Taylor this…

Impeccable service from Taylor this morning

December 31, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Hugh,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Taylor for helping me…

Thanks to Taylor for helping me transfer over from tesco. Great service

December 22, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Ian,

Thanks for the lovely review and fantastic support for Taylor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service by Taylor

Brilliant service by Taylor, set me and my wife’s phone up for me after giving us a good deal

December 22, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Brian,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star experience from Nathan at the…

5 star experience from Nathan at the Irvine store
Welcoming, friendly and efficient

December 11, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Lianne,

Thank you so much for your wonderful review and the amazing support you’ve shown for Nathan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott Kean was fantastic

Scott Kean was fantastic, handled my account with ease, I left the shop stress free.

December 6, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Nadia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott kean gave us great service today

December 6, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Megan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was a fantastic help

Scott was an absolute great help! Really nice guy

December 6, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Kasey,

Thanks for the lovely review and fantastic support for Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott is a very nice and helpful guy

Scott is a very nice and helpful guy. Helpful with everything we asked.

December 6, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Julie,

Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan served me today in store very…

Nathan served me today in store very professional and friendly very knowledgeable and made my experience a pleasure.

December 6, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Diana,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

That’s Nathan for helping me with my…

That’s Nathan for helping me with my data transfer

December 4, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Rosaleen, ​

Thanks for the lovely review and fantastic support for Nathan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent knowledge and most pleasant…

Excellent knowledge and most pleasant nature with Melissa in store today.

December 3, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Bob,

Thank you so much for your wonderful review and the amazing support you’ve shown for Melissa—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Melissa was happy to help me with my…

Melissa was happy to help me with my phone, very satisfied. Lovely girl!

December 3, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Frances,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Melissa was superb and knowledgeable

Melissa was superb and knowledgeable

December 1, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional Service from Nathan

Nathan was exceptional in assisting modifications to my contract.

November 18, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Thank you for sharing your positive experience with us,

Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor set up my phone for me and got…

Taylor set up my phone for me and got all my apps etc signed into

November 18, 2025
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi. We're glad you had a great experience! It's wonderful to know the phone setup and app assistance met your needs. Thanks for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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