Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
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Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.
Company replied
Truely fantastic experience with vodaphone shop irvine mall and as an x buisiness person very much appreciated in today shopping jim shields.the ladys name was heather.
Company replied
Great and good help
Company replied
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more
Company replied
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2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom
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Nathan helped me fix account, brilliant service

Reply from Vodafone UK - Irvine
Scott was great helping me get my new phone!

Reply from Vodafone UK - Irvine
Great customer service very polite and helpful thank you Nathan

Reply from Vodafone UK - Irvine
Scott help helped me set up my new simo contract!

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Taylor was very patient with me. Got me a new phone and wifi sorted

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Nathan was a very helpful. Helped both me and my mam out. Would highly recommend coming in to see him! Very friendly and approachable. Can tell he has alot of time for customers coming in.

Reply from Vodafone UK - Irvine
Nathan was very helpful and informative ,great customer service.Thanks

Reply from Vodafone UK - Irvine
Visited Vodafone for new broadband. Nathan was very pleasant, friendly and helpful. It was easy to set up and the service was fast very efficient . Thanks to Nathan.

Reply from Vodafone UK - Irvine
Thanks to taylor for setting up me and my wife's phones

Reply from Vodafone UK - Irvine
Fantastic service from Nathan in selecting a new device, very knowledgeable

Reply from Vodafone UK - Irvine
Melissa was very calm and patient, answered all our questions. 5 stars!

Reply from Vodafone UK - Irvine
I had a delightful visit to Vodafone, Melissa helped me as an elderly lady I struggle with my phone and she was a great help

Reply from Vodafone UK - Irvine
Scott was very helpful and assisted us in changing our airtime contract which saved us money. Great service, helpful too.

Reply from Vodafone UK - Irvine
Scott in store provided excellent service. Very happy

Reply from Vodafone UK - Irvine
Mel helped me transfer my data and set up my new phone.

Reply from Vodafone UK - Irvine

Reply from Vodafone UK - Irvine
Melissa was understanding, caring, and very helpful, as I am older Melissa helped me to deal with the problem very well. she gets 10 out of 10.

Reply from Vodafone UK - Irvine
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