Vodafone UK - Irvine Reviews 

297
TrustScore 5 out of 5

5.0

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Alex was very helpful to myself and my mum in helping us get new phone deals. He gave us excellent advice and was very friendly and helpful. Excellent customer service.

Company replied

Rated 5 out of 5 stars

Truely fantastic experience with vodaphone shop irvine mall and as an x buisiness person very much appreciated in today shopping jim shields.the ladys name was heather.

Company replied

Rated 5 out of 5 stars

Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... See more

Company replied


Company details


Contact info

  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(297)

42,200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nathan helped me fix account

Nathan helped me fix account, brilliant service

March 10, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Allan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was great helping me get my new…

Scott was great helping me get my new phone!

March 7, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey there,

Thanks for the lovely review and fantastic support for Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service very polite and…

Great customer service very polite and helpful thank you Nathan

March 4, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Donna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott help helped me set up my new simo…

Scott help helped me set up my new simo contract!

March 1, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Foster,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was great setting up my sim.

Scott was great setting up sun.

February 28, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Jeanette,

Thanks for the lovely review and fantastic support for Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor was very patient with me

Taylor was very patient with me. Got me a new phone and wifi sorted

February 14, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Ina,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Mel & team in Irvine!

February 14, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Liz,

Thanks for the lovely review and fantastic support for Mel & team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was a very helpful

Nathan was a very helpful. Helped both me and my mam out. Would highly recommend coming in to see him! Very friendly and approachable. Can tell he has alot of time for customers coming in.

February 10, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Natasha
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was very helpful and informative…

Nathan was very helpful and informative ,great customer service.Thanks

February 10, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Vodafone for new broadband

Visited Vodafone for new broadband. Nathan was very pleasant, friendly and helpful. It was easy to set up and the service was fast very efficient . Thanks to Nathan.

February 10, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Jessie,

Thanks for the lovely review and fantastic support for Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to taylor for setting up me and…

Thanks to taylor for setting up me and my wife's phones

February 10, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Nathan in…

Fantastic service from Nathan in selecting a new device, very knowledgeable

February 10, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Lesley,

Thank you so much for your wonderful review and the amazing support you’ve shown for Nathan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience!

Melissa was very calm and patient, answered all our questions. 5 stars!

February 9, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Marian,
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a delightful visit to Vodafone

I had a delightful visit to Vodafone, Melissa helped me as an elderly lady I struggle with my phone and she was a great help

February 9, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hi Cornet,

Thank you so much for your wonderful review and the amazing support you’ve shown for Melissa —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was very helpful and assisted us…

Scott was very helpful and assisted us in changing our airtime contract which saved us money. Great service, helpful too.

February 7, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Diane,

Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was a great help

February 6, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Donna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott in store provided excellent…

Scott in store provided excellent service. Very happy

January 31, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Isabell,

Thanks for the lovely review and fantastic support for Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mel helped me transfer my data and set…

Mel helped me transfer my data and set up my new phone.

January 30, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey Emily,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service as always from Taylor

January 30, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Melissa was understanding

Melissa was understanding, caring, and very helpful, as I am older Melissa helped me to deal with the problem very well. she gets 10 out of 10.

January 15, 2026
Unprompted review
Vodafone UK - Irvine logo

Reply from Vodafone UK - Irvine

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look