Vodafone UK - Kettering Reviews 507

TrustScore 5 out of 5

5.0

19/21 Gold Street, NN16 8JA Kettering, GB


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Rated 5 out of 5 stars

Drew at the Vodafone store in Kettering was an absolute God send. We were turned away from 02 on Bank Holiday Monday because “it was too close to closing time” and I desperately needed a new phone a... See more

Company replied

Rated 5 out of 5 stars

Drew is always proactive in his approach to all customers, friendly and ALWAYS polite with his smile and can do attitude. Approachable and will go to any lengths to allow customers to leave with a br... See more

Company replied

Rated 5 out of 5 stars

Most remarkable each and every time. Mr. Drew has been exceptionally professional, friendly, utterly polite and friendly each time we meet. I cant be thankful enough each and every time He is sortin... See more

Company replied

Rated 5 out of 5 stars

Drew has been very helpful today getting a new device sorted for me. He always treats us like we are his best friends and it makes us feel very comfortable and able to express concerns we might have

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kettering

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 19/21 Gold Street, NN16 8JA, Kettering, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

507 reviews

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Rated 5 out of 5 stars

Saniya helped me save money

Saniya was processional, though and nice. Helped me saved money on contracts

June 1, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Joy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always very helpful

Always very helpful, nothing is a problem 😃

June 1, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey JAMIE,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew at the Vodafone store in Kettering…

Drew at the Vodafone store in Kettering was an absolute God send. We were turned away from 02 on Bank Holiday Monday because “it was too close to closing time” and I desperately needed a new phone after water damage on my old one. I had been with 02 for 3 years so was shocked.
Drew welcomed us in straight away citing the longer opening hours and got to work immediately matching me with my needs. He explained everything thoroughly and was so friendly and funny. I live in Corby but came back to the Kettering office just to deal with Drew again to sort the PAC number change a few days later. It’s clear he knows his stuff - he is very fast, efficient and confident.
Thank you for everything and easing my mind. If all mobile sales agents were as good I’d upgrade more often instead of dreading the day!

May 25, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Tia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saniya was really helpful explaining…

Saniya was really helpful explaining everything in detail.She was smiling and very cheerful

May 20, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Liona,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Saniya.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew was absolutely amazing

Drew was absolutely amazing. Talked me through what I needed to know and advised me well.

Will certainly be returning to him in future for my upgrades as opposed to years of doing it over the phone.

May 12, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Nav,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Cheers drew

Cheers drew, needed to sort my account out and he did wonders! 10/10

May 4, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Edwin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew really helped me with my upgrade

Drew really helped me with my upgrade

May 4, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always deal with Drew if possible

Always deal with Drew if possible. 5 star service as always

May 3, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hi John , thank you so much for your wonderful review and the amazing support you’ve shown for Drew, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Drew is the best member of staff in…

Drew is the best member of staff in this branch!! Exceptional knowledge and customer service

May 3, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey there,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew has been very helpful today…

Drew has been very helpful today getting a new device sorted for me. He always treats us like we are his best friends and it makes us feel very comfortable and able to express concerns we might have

May 2, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Angelique,
Thanks for the lovely review and fantastic support for Drew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew helped me when nobody else could

Drew helped me when nobody else could. He gave me a solution to a big problem and I appreciate that. Thanks Drew!

May 2, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Oliver,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew’s the best and has saved me money…

Drew’s the best and has saved me money on my new contract

April 30, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Lorrain,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew has helped me out so much his the…

Drew has helped me out so much his the best, never let him go he knows his jog well

April 30, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Aleisha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Customer Service

We experienced excellent customer service by Rupali. She is friendly and approachable and have always been helpful to find the exact product that we were looking for.

April 29, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Bhanuka,

Thanks for the lovely review and fantastic support for Rupali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and easy upgrade

April 27, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Andrea,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saniya this lady was very helpful and…

Saniya this lady was very helpful and great help thank you

April 27, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Tracey,

Thanks for the lovely review and fantastic support for Saniya.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saniya is the best and m asset to the…

Saniya is the best and m asset to the company. Brilliant

April 25, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Merle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew has been amazing and has managed…

Drew has been amazing and has managed to get me and my mum into Vodafone’s network, his a massive credit to this store he needs a pay rise

April 24, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Keeleigh,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful gentleman drew when bysy

Very helpful gentleman when bysy

April 22, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Diana,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew has been amazing today and got me…

Drew has been amazing today and got me a great saving on my new sim

April 21, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey John,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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