Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more
Company replied
19/21 Gold Street, NN16 8JA Kettering, GB
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Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more
Company replied
Drew was amazing, we were looked after and were given the best deals instantly. All in a matter of 15 minutes we were in and out. Recommend drew tremendously.
Company replied
I was very happy with the lovely lady called rupali who helped with my broken phone and explained clearly what my options were so very happy with my experience and she did not pay me to say this x
Company replied
Drew is always proactive in his approach to all customers, friendly and ALWAYS polite with his smile and can do attitude. Approachable and will go to any lengths to allow customers to leave with a br... See more
Company replied
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19/21 Gold Street, NN16 8JA, Kettering, United Kingdom
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DREW was brilliant great advice and service thanks Drew

Reply from Vodafone UK - Kettering
The experience was absolutely great. The customer service was wonderful. 5 stars.

Reply from Vodafone UK - Kettering
As usual Drew worked his magic in sorting a new phone for me.

Reply from Vodafone UK - Kettering
Drew made the whole experience so easy. I had trouble getting on to my account on the Vodafone website and so went into the shop and he was brilliant. Came out with exactly what i was looking for and he sorted out the best deal for me. Thank you

Reply from Vodafone UK - Kettering
Very helpful, very thorough and very informative , excellent customer service

Reply from Vodafone UK - Kettering
Drews helped me getting a new contract and he done a perfect job, definitely go into store to see him

Reply from Vodafone UK - Kettering
Excellent service great customer service skill... thanks for all your help

Reply from Vodafone UK - Kettering
Drew
Really helpful, understood what I needed
Very cheerful would recommend

Reply from Vodafone UK - Kettering
Such a great experience, Rupali was so helpful and charming. Explained everything very well, had lots of conversation about life stuff which was wonderful. Feel I got the best service I've had for a long time. Very professional and warm with this which is a rare quality.

Reply from Vodafone UK - Kettering
Saniya and Ed were the best!sorted me out with sim & broadband with a fab discount too in no time!

Reply from Vodafone UK - Kettering
Rupali was very efficient and professional. She understood my needs and I was able to renew my contract for the 24th year!

Reply from Vodafone UK - Kettering
Amazing service from Rupali in Kettering. She helped us find our handsets and sort out the deals so that we could save money and walk away with much more for our money.

Reply from Vodafone UK - Kettering
Today we came to Vodafone Kettering, and saniya helped us. She is very nice lady, always welcome with smiley face and talk politely. Thanks a lot.

Reply from Vodafone UK - Kettering

Reply from Vodafone UK - Kettering

Reply from Vodafone UK - Kettering
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