Vodafone UK - Kettering Reviews 

547
TrustScore 5 out of 5

5.0

19/21 Gold Street, NN16 8JA Kettering, GB


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Rated 5 out of 5 stars

Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more

Company replied

Rated 5 out of 5 stars

Drew was amazing, we were looked after and were given the best deals instantly. All in a matter of 15 minutes we were in and out. Recommend drew tremendously.

Company replied

Rated 5 out of 5 stars

I was very happy with the lovely lady called rupali who helped with my broken phone and explained clearly what my options were so very happy with my experience and she did not pay me to say this x

Company replied

Rated 5 out of 5 stars

Drew is always proactive in his approach to all customers, friendly and ALWAYS polite with his smile and can do attitude. Approachable and will go to any lengths to allow customers to leave with a br... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kettering

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 19/21 Gold Street, NN16 8JA, Kettering, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

547 reviews

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5.0

All reviews

(547)

40,058 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasant and approachable staff

July 20, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Edwin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

DREW was brilliant great advice and…

DREW was brilliant great advice and service thanks Drew

July 20, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Robert,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The experience was absolutely great

The experience was absolutely great. The customer service was wonderful. 5 stars.

July 18, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Vitalie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As usual Drew worked his magic in…

As usual Drew worked his magic in sorting a new phone for me.

July 13, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful.

Very helpful.

July 9, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Lauren,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew made the whole experience so easy

Drew made the whole experience so easy. I had trouble getting on to my account on the Vodafone website and so went into the shop and he was brilliant. Came out with exactly what i was looking for and he sorted out the best deal for me. Thank you

July 4, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Rebecca,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, very thorough and very informative , excellent customer service

July 4, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Michelle,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drews helped me getting a new contract…

Drews helped me getting a new contract and he done a perfect job, definitely go into store to see him

July 3, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hi Claire, thank you so much for your wonderful review and the amazing support you’ve shown for Drews, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Excellent service great customer…

Excellent service great customer service skill... thanks for all your help

June 27, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Jay,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew

Drew
Really helpful, understood what I needed
Very cheerful would recommend

June 26, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Elaine,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He’s patient and sweet

June 26, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Eleora,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew is the best

June 25, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey John,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saniya was dope

Saniya was dope

June 23, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey,

Thanks for the lovely review and fantastic support for Saniya.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Such a great experience

Such a great experience, Rupali was so helpful and charming. Explained everything very well, had lots of conversation about life stuff which was wonderful. Feel I got the best service I've had for a long time. Very professional and warm with this which is a rare quality.

June 20, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saniya and Ed were the best!

Saniya and Ed were the best!sorted me out with sim & broadband with a fab discount too in no time!

June 16, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey,

Thanks for the lovely review and fantastic support for Saniya and Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rupali was very efficient and…

Rupali was very efficient and professional. She understood my needs and I was able to renew my contract for the 24th year!

June 15, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Natalie,

Thanks for the lovely review and fantastic support for Rupali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Kettering - Served by Rupali

Amazing service from Rupali in Kettering. She helped us find our handsets and sort out the deals so that we could save money and walk away with much more for our money.

June 15, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hi George, thank you so much for your wonderful review and the amazing support you’ve shown for Rupali, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Today we came to Vodafone Kettering

Today we came to Vodafone Kettering, and saniya helped us. She is very nice lady, always welcome with smiley face and talk politely. Thanks a lot.

June 14, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Abdul,

Thanks for the lovely review and fantastic support for Saniya.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have good experience with her

I have good experience with her

June 7, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Satnam,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

lovely women

lovely women, she was so helpful

June 6, 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Charlotte,

It's fantastic to hear that Alex was able to resolve the issue. We truly appreciate your feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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