Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more
Company replied
19/21 Gold Street, NN16 8JA Kettering, GB
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Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more
Company replied
Drew is always proactive in his approach to all customers, friendly and ALWAYS polite with his smile and can do attitude. Approachable and will go to any lengths to allow customers to leave with a br... See more
Company replied
Most remarkable each and every time. Mr. Drew has been exceptionally professional, friendly, utterly polite and friendly each time we meet. I cant be thankful enough each and every time He is sortin... See more
Company replied
I was very happy with the lovely lady called rupali who helped with my broken phone and explained clearly what my options were so very happy with my experience and she did not pay me to say this x
Company replied
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19/21 Gold Street, NN16 8JA, Kettering, United Kingdom
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Drew is wonderful!! I always come to him. Hes a bit long suffering, but always patient. I've got my new phone, tried to set it up, ended up bringing it back. Drew sorted it out. No problem.
Thank you so much Drew!!

Reply from Vodafone UK - Kettering
Drew
Great customer service 👍 Friendly and knowledgeable. 100% recommend.

Reply from Vodafone UK - Kettering
Drew was very helpful and patient today great service

Reply from Vodafone UK - Kettering
My pro lem was sorted out instantly. Drew was so helpful. He is a wizard.

Reply from Vodafone UK - Kettering
Drew gave exceptional customer service and very happy with my purchase with the help and knowledge from drew! Thanks again.

Reply from Vodafone UK - Kettering
This lady took her time explaining everything detailed to me and she knows how to treat a customer.She’s extremely knowledgeable and excellent on her job

Reply from Vodafone UK - Kettering
Saniya has been extremely helpful, patient, and friendly!
Thank you

Reply from Vodafone UK - Kettering
Sanya is a credit to the vodafone store , saved me an absolute fortune on multiple contracts .I cannot praise Sanya highly enough .I am a very happy customer so 5 stars

Reply from Vodafone UK - Kettering
Great Customer service and nice agents who explains all into details. Saniya is a great person to work with.

Reply from Vodafone UK - Kettering
Such great customer service. Was warmly greeted when I arrived.
Ended up leaving with a better broadband deal too.
Saniya is fantastic.

Reply from Vodafone UK - Kettering
Easy, quick, professional and everything explained very well. No waffle.

Reply from Vodafone UK - Kettering
Had a great experience with Drew instore today thank you

Reply from Vodafone UK - Kettering
Drew was kind and he help me to find the best offer and phone for me.

Reply from Vodafone UK - Kettering
Drew explain me all the details about the phone and offers that i have and was very kind and funny.

Reply from Vodafone UK - Kettering
Excellent service from Rupali! Very helpful couldn't reccomend more

Reply from Vodafone UK - Kettering
Edd was absolutely lovely. He made sure he answered any questions I had. He also made sure he gave me the best offer on my usage. I would definitely recommend.

Reply from Vodafone UK - Kettering
Drew was fantastic and so helpful. Even though I wrote the wrong number down he helped me sort it out.
He was super professional and so polite and friendly that I would happily wait to see him over anyone else in the store. We had a good laugh and he sorted my problem quickly which was great! If I could leave more stars I would.

Reply from Vodafone UK - Kettering
Quick, detailed and friendly service, very helpful, Drew was superb

Reply from Vodafone UK - Kettering
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