Vodafone UK - Kettering Reviews 

547
TrustScore 5 out of 5

5.0

19/21 Gold Street, NN16 8JA Kettering, GB


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Rated 5 out of 5 stars

Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more

Company replied

Rated 5 out of 5 stars

Drew is always proactive in his approach to all customers, friendly and ALWAYS polite with his smile and can do attitude. Approachable and will go to any lengths to allow customers to leave with a br... See more

Company replied

Rated 5 out of 5 stars

Most remarkable each and every time. Mr. Drew has been exceptionally professional, friendly, utterly polite and friendly each time we meet. I cant be thankful enough each and every time He is sortin... See more

Company replied

Rated 5 out of 5 stars

I was very happy with the lovely lady called rupali who helped with my broken phone and explained clearly what my options were so very happy with my experience and she did not pay me to say this x

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kettering

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 19/21 Gold Street, NN16 8JA, Kettering, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

547 reviews

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5.0

All reviews

(547)

40,846 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Drew is wonderful!

Drew is wonderful!! I always come to him. Hes a bit long suffering, but always patient. I've got my new phone, tried to set it up, ended up bringing it back. Drew sorted it out. No problem.

Thank you so much Drew!!

December 12, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Sally,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew

Drew
Great customer service 👍 Friendly and knowledgeable. 100% recommend.

December 12, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Adi,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew was very helpful and patient today…

Drew was very helpful and patient today great service

December 12, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Jedeane,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saniya is superbbbbb

December 11, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Michelle,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew sorted out my problem

My pro lem was sorted out instantly. Drew was so helpful. He is a wizard.

December 11, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Barry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew gave exceptional customer service…

Drew gave exceptional customer service and very happy with my purchase with the help and knowledge from drew! Thanks again.

December 10, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hi Yarel,

Thank you so much for your wonderful review and the amazing support you’ve shown for Drew—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rupali

This lady took her time explaining everything detailed to me and she knows how to treat a customer.She’s extremely knowledgeable and excellent on her job

December 10, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Collins,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saniya has been extremely helpful

Saniya has been extremely helpful, patient, and friendly!
Thank you

December 8, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sanya is a credit to the vodafone store…

Sanya is a credit to the vodafone store , saved me an absolute fortune on multiple contracts .I cannot praise Sanya highly enough .I am a very happy customer so 5 stars

December 7, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey John,

Thanks for the lovely review and fantastic support for Sanya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer service and nice agents…

Great Customer service and nice agents who explains all into details. Saniya is a great person to work with.

December 4, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Emmanuel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from staff Drew

December 2, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Adonis,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Such great customer service

Such great customer service. Was warmly greeted when I arrived.
Ended up leaving with a better broadband deal too.
Saniya is fantastic.

December 1, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy

Easy, quick, professional and everything explained very well. No waffle.

December 1, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

See Drew!

Had a great experience with Drew instore today thank you

December 1, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hi,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew was kind and he help me to find…

Drew was kind and he help me to find the best offer and phone for me.

November 30, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Alexandru,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew explain me all the details about…

Drew explain me all the details about the phone and offers that i have and was very kind and funny.

November 30, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Elena,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Rupali

Excellent service from Rupali! Very helpful couldn't reccomend more

November 28, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Nick,

Really appreciate your lovely review and support for Rupali!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Edd was absolutely lovely

Edd was absolutely lovely. He made sure he answered any questions I had. He also made sure he gave me the best offer on my usage. I would definitely recommend.

November 28, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Cynthia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew was fantastic and so helpful

Drew was fantastic and so helpful. Even though I wrote the wrong number down he helped me sort it out.
He was super professional and so polite and friendly that I would happily wait to see him over anyone else in the store. We had a good laugh and he sorted my problem quickly which was great! If I could leave more stars I would.

November 23, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Louise,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super service

Quick, detailed and friendly service, very helpful, Drew was superb

November 21, 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Kezzabelle,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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