This for Raul Amina and Mara, after 5 people in other Vodafone shop who could not solve my problem, these three came together and solves my software problem to my astonishment. Super friend, professio... See more
Company replied
Location
Switch location100 Kings Road, SW3 4TZ London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I cannot be more happy with the service I have received at Vodafone store in King’s Road - Chelsea. This young and resourceful Retail Adviser AMINA was extremely helpful. Her kindness, patience, knowl... See more
Company replied
I'm giving 5 stars for the team at the King's Road Vodafone branch. They were helpful,efficient and patient. I was not in the best frame of mind when I visited, which was not their fault at all but th... See more
Company replied
I came in a busy short staffed morning at Vodafone. Iman greeted me and was very courteous and patient with my phone upgrade service. What I was impressed with was her flexibility and addressing... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kings Road
Written by the company
Contact info
100 Kings Road, SW3 4TZ, London, United Kingdom
4.8
Excellent
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service from Mara really…
Amazing service from Mara really appreciated. Very helpful and sorted out my phone in only few minutes. Thanks Mara for your help and service.
November 4, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Mara was amazing
Mara was amazing - extremely knowledgable and so good at advising us! So friendly and helpful
October 30, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that our advice was helpful and friendly. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mara is the most helpful and patient…
Mara is the most helpful and patient agent I have ever worked with. She is always smiling and makes you feel welcomed.
Thank you Mara!
October 26, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
Hi. We're happy to hear about the positive experience you had. It's great to know that our agent was so helpful and patient. We appreciate you sharing your feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Amina at Kings Road in Chelsea…
Young Amina at Kings Road in Chelsea was very helpful indeed, and patient. She helped me understand the problem. Thank you.
October 26, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
Hi. We're so happy to hear that you received such great support. We appreciate you taking the time to leave us this lovely review and for highlighting her patience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
MARA IS THE BEST
MARA IS THE BEST! Made everything easy and smooth! Explained everything perfectly and mentioned the important details rather than giving us non important ones! It was fast smooth and clear! Amazing service
October 21, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Mara was so professional and knew…
Mara was so professional and knew everything about all the plans. She was so kind and patient. She was very welcoming as well. I’d definitely come back and I recommend her services to everyone
October 21, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Amazing service and help from Mara Nunes
Amazing service and help from Mara Nunes
October 16, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Good very excellent service and help…
Received very excellent service and help from Emely at Vodafone. Recommend!
October 15, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Kings Road
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Efficient and helpful
Efficient, no wait- clear information provided by Mara Nunes today- thank you!
October 14, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Emely and Mara were great they helped…
Emely and Mara were great they helped with everything I needed to know and were very patient.
October 14, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Mara and Emely was excellent and very…
Mara and Emely was excellent and very helpful answered all my questions was very efficient. Amazing customer service.
October 14, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Emely and Iman were very helpful
Emely and Iman were very helpful
Great customer service.
October 11, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Amina really helped me and she’s great!!
Amina really helped me and she’s great!!
October 11, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Kings Road
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Today I went to the Vodafone store and…
Today I went to the Vodafone store and I was greeted By Vasco and he was very helpful in buying my pay as you go SIM card!!
October 11, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Kings Road
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
She was very helpful!
September 20, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent Experience
It was quick and effective and Mara Nunes was especially helpful and very knowledgeable and she explained everything perfectly.
September 15, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Amina is super helpful and patient
Amina is super helpful and patient! Problem solved in no time!
September 12, 2025
Unprompted review
Reply from Vodafone UK - Kings Road
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.