I cannot be more happy with the service I have received at Vodafone store in King’s Road - Chelsea. This young and resourceful Retail Adviser AMINA was extremely helpful. Her kindness, patience, knowl... See more
Company replied
100 Kings Road, SW3 4TZ London, GB
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I cannot be more happy with the service I have received at Vodafone store in King’s Road - Chelsea. This young and resourceful Retail Adviser AMINA was extremely helpful. Her kindness, patience, knowl... See more
Company replied
I'm giving 5 stars for the team at the King's Road Vodafone branch. They were helpful,efficient and patient. I was not in the best frame of mind when I visited, which was not their fault at all but th... See more
Company replied
I came in a busy short staffed morning at Vodafone. Iman greeted me and was very courteous and patient with my phone upgrade service. What I was impressed with was her flexibility and addressing... See more
Company replied
Altın just helped me get a new plan! He was brilliant! Very nice and friendly. But, most importantly he was very knowledgeable and efficient! He was also very resourceful and anticipated potential hol... See more
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100 Kings Road, SW3 4TZ, London, United Kingdom
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Reply from Vodafone UK - Kings Road
We visited Vodafone to update our contracts and we’re very fortunate to have been assisted by Rodica. Rodica was highly professional, friendly, and thoroughly explained our new contract details. She made the experience so easy and enjoyable. Thank you so much.

Reply from Vodafone UK - Kings Road
Iman was able to take me through a complicated question I had. And also added a program in my plan which will be very helpful. Very professional and courteous.

Reply from Vodafone UK - Kings Road
I’ve popped over to transition my business mobile to personal mobile. Mara did an amazing job as I’ve got it done in minutes!! Thanks so much!

Reply from Vodafone UK - Kings Road
She was extremely helpful , Emely was brilliant

Reply from Vodafone UK - Kings Road
I would like to say how impressed I was with the 1st class level of service I received from Iryna at the King’s Rd vodafone store today. She was extremely helpful and efficient and professional and dealt with my enquiry brilliantly.
Thank you Iryna
Graeme

Reply from Vodafone UK - Kings Road
Had an amazing time with Mara. Got all my questions answered, great new discounted plan, and extremely smooth.

Reply from Vodafone UK - Kings Road
Mara is an exceptional sales manager and provided honest, succinct and immediate solutions. When I came back into the store, I asked to wait for her services as she was reliable and efficient. Mara epitmoses what Vodafone stands for and is worthy of promotion and being acknowledged by management.

Reply from Vodafone UK - Kings Road
Amina was wonderful and helped me out very fast. All the people working there are really helpful! Recommend!

Reply from Vodafone UK - Kings Road
Iryna was very professional. She helped us with all the details we need. If you evet visit the King’s Rd Vodafone you should ask for her. Her professionalism was above and beyond!

Reply from Vodafone UK - Kings Road

Reply from Vodafone UK - Kings Road

Reply from Vodafone UK - Kings Road
Rahul was beyond helpful, sooo happy with the service I got from him!

Reply from Vodafone UK - Kings Road
Iman was very helpful and it was an all round easy experience

Reply from Vodafone UK - Kings Road
Raul provided excellent service at the store. He was super helpful in solving a problem I had with my new broadband hub.

Reply from Vodafone UK - Kings Road
I'm giving 5 stars for the team at the King's Road Vodafone branch. They were helpful,efficient and patient. I was not in the best frame of mind when I visited, which was not their fault at all but the frankly terrible Vodafone website and phone team. They were kind when I was frustrated so while I wouldn't recommend Vodafone as a company the King's Road team did the company proud as an excellent customer service team and should be rerecognised.

Reply from Vodafone UK - Kings Road
Mara was exceptionally helpful and patient with me. I had an issue with my contract being disconnected and she took extra time to take care of me and sort me out.

Reply from Vodafone UK - Kings Road
I came in a busy short staffed morning at Vodafone.
Iman greeted me and was very courteous and patient with my phone upgrade service.
What I was impressed with was her flexibility and addressing other clients anxiously waiting.
She was also very knowledgeable with other products.
Thank you

Reply from Vodafone UK - Kings Road
“I had a great experience with Vodafone’s chat support, especially with Emilis. She was professional, patient, and very helpful throughout the whole conversation. She resolved my issue quickly and explained everything clearly. Excellent customer service — friendly, efficient, and supportive. Thank you, Emilis!”

Reply from Vodafone UK - Kings Road
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