This for Raul Amina and Mara, after 5 people in other Vodafone shop who could not solve my problem, these three came together and solves my software problem to my astonishment. Super friend, professio... See more
Company replied
100 Kings Road, SW3 4TZ London, GB
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This for Raul Amina and Mara, after 5 people in other Vodafone shop who could not solve my problem, these three came together and solves my software problem to my astonishment. Super friend, professio... See more
Company replied
I cannot be more happy with the service I have received at Vodafone store in King’s Road - Chelsea. This young and resourceful Retail Adviser AMINA was extremely helpful. Her kindness, patience, knowl... See more
Company replied
I'm giving 5 stars for the team at the King's Road Vodafone branch. They were helpful,efficient and patient. I was not in the best frame of mind when I visited, which was not their fault at all but th... See more
Company replied
I came in a busy short staffed morning at Vodafone. Iman greeted me and was very courteous and patient with my phone upgrade service. What I was impressed with was her flexibility and addressing... See more
Company replied
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100 Kings Road, SW3 4TZ, London, United Kingdom
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I came in a busy short staffed morning at Vodafone.
Iman greeted me and was very courteous and patient with my phone upgrade service.
What I was impressed with was her flexibility and addressing other clients anxiously waiting.
She was also very knowledgeable with other products.
Thank you

Reply from Vodafone UK - Kings Road
“I had a great experience with Vodafone’s chat support, especially with Emilis. She was professional, patient, and very helpful throughout the whole conversation. She resolved my issue quickly and explained everything clearly. Excellent customer service — friendly, efficient, and supportive. Thank you, Emilis!”

Reply from Vodafone UK - Kings Road

Reply from Vodafone UK - Kings Road
I received absolutely an excellent and outstanding service by Amina.
She was not only knowledgeable but extremely helpful.
An asset for Vodaphone.

Reply from Vodafone UK - Kings Road
Helpful, patient, kind person helped me! Her name is Irina. Saved me!!!

Reply from Vodafone UK - Kings Road
Amina who helped me went above and beyond in terms of assistance and finding the best deals to suit my needs.
I am very grateful and it’s definitely made me look into other services that Vodafone provide - eg home broadband etc
Thank you for looking after me!

Reply from Vodafone UK - Kings Road
Wonderful personal service, polite and informative and very helpful. We are are very glad to be Vodaphone customers. Thank Mara

Reply from Vodafone UK - Kings Road
Mara has been great, very professional. She solved a fairly complex international esim swap issue in 5minutes. Absolute pleasure to deal with Vodafone cust services in Kings Road store

Reply from Vodafone UK - Kings Road
Mara is the best! She looked after me so well even though I wasn’t able to speak good English. Please keep her.. value her. She’s such a good girl and I am grateful for having her in this store as she understands me every time

Reply from Vodafone UK - Kings Road
Louis was very helpful today and patient with my voxi issue.

Reply from Vodafone UK - Kings Road
Lois was great
Knowledge PAtient with the great attitude
He deserves a 10 +

Reply from Vodafone UK - Kings Road
Popped into the store to set up a sim only for my parents - totally efficient and saved me some money

Reply from Vodafone UK - Kings Road
Staff were super friendly and knowledgeable.

Reply from Vodafone UK - Kings Road
Highly recommending Mara as your point of contact at Vodafone on the Kings Road. I had so many requests and she has successfully done everything in a very short time with a big smile on the face. Long time I did not experience as nice customer service as with her. Thank you Mara :)

Reply from Vodafone UK - Kings Road

Reply from Vodafone UK - Kings Road

Reply from Vodafone UK - Kings Road
Great experience today at Vodafone!
Iman was very helpful!
Best
James

Reply from Vodafone UK - Kings Road

Reply from Vodafone UK - Kings Road
I had an issue with my number and it wasn’t solved over the phone but I popped in to Vodafone store at Kings Road and Mara was being able to fix all my issues and she was able to get my number back. She’s amazing and she did all her best to support me and not letting me down. Thank you Mara!!!

Reply from Vodafone UK - Kings Road
Great service form Emilis and Imán

Reply from Vodafone UK - Kings Road
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