Vodafone UK - Kings Road Reviews 

208
TrustScore 5 out of 5

4.8

100 Kings Road, SW3 4TZ London, GB


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Rated 5 out of 5 stars

This for Raul Amina and Mara, after 5 people in other Vodafone shop who could not solve my problem, these three came together and solves my software problem to my astonishment. Super friend, professio... See more

Company replied

Rated 5 out of 5 stars

I cannot be more happy with the service I have received at Vodafone store in King’s Road - Chelsea. This young and resourceful Retail Adviser AMINA was extremely helpful. Her kindness, patience, knowl... See more

Company replied

Rated 5 out of 5 stars

I'm giving 5 stars for the team at the King's Road Vodafone branch. They were helpful,efficient and patient. I was not in the best frame of mind when I visited, which was not their fault at all but th... See more

Company replied

Rated 5 out of 5 stars

I came in a busy short staffed morning at Vodafone. Iman greeted me and was very courteous and patient with my phone upgrade service. What I was impressed with was her flexibility and addressing... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kings Road

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 100 Kings Road, SW3 4TZ, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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1-star

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4.8

All reviews

(208)

42,916 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I came in a busy short staffed morning…

I came in a busy short staffed morning at Vodafone.
Iman greeted me and was very courteous and patient with my phone upgrade service.
What I was impressed with was her flexibility and addressing other clients anxiously waiting.
She was also very knowledgeable with other products.
Thank you

May 20, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Philip,

Thanks for the lovely review and fantastic support for Iman.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

“I had a great experience with…Emilis

“I had a great experience with Vodafone’s chat support, especially with Emilis. She was professional, patient, and very helpful throughout the whole conversation. She resolved my issue quickly and explained everything clearly. Excellent customer service — friendly, efficient, and supportive. Thank you, Emilis!”

May 20, 2026
Unprompted review
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Reply from Vodafone UK - Kings Road

Hey Bjanka,

Thanks for the lovely review and fantastic support for Emilis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mara was fantastic

Mara was fantastic

May 16, 2026
Unprompted review
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Reply from Vodafone UK - Kings Road

Hey Pierre,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received absolutely an excellent and…

I received absolutely an excellent and outstanding service by Amina.
She was not only knowledgeable but extremely helpful.
An asset for Vodaphone.

May 15, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Amin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy customer!!

Helpful, patient, kind person helped me! Her name is Irina. Saved me!!!

May 14, 2026
Unprompted review
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Reply from Vodafone UK - Kings Road

Hey Marci,

Thanks for the lovely review and fantastic support for Irina.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amina who helped me went above and…

Amina who helped me went above and beyond in terms of assistance and finding the best deals to suit my needs.
I am very grateful and it’s definitely made me look into other services that Vodafone provide - eg home broadband etc
Thank you for looking after me!

May 8, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Kirstie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful personal service

Wonderful personal service, polite and informative and very helpful. We are are very glad to be Vodaphone customers. Thank Mara

May 3, 2026
Unprompted review
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Reply from Vodafone UK - Kings Road

Hey Debra,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mara has been great

Mara has been great, very professional. She solved a fairly complex international esim swap issue in 5minutes. Absolute pleasure to deal with Vodafone cust services in Kings Road store

May 1, 2026
Unprompted review
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Reply from Vodafone UK - Kings Road

Hey Mus,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mara is amazing! Bless this angel

Mara is the best! She looked after me so well even though I wasn’t able to speak good English. Please keep her.. value her. She’s such a good girl and I am grateful for having her in this store as she understands me every time

April 29, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road


Hey Maria,

Thanks for the lovely review and fantastic support for Mara.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Louis was very helpful today and…

Louis was very helpful today and patient with my voxi issue.

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Kings Road

Hey Sara,

Thanks for the lovely review and fantastic support for Louis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lois was great

Lois was great
Knowledge PAtient with the great attitude
He deserves a 10 +

April 23, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Jacqueline,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into the store to set up a sim…

Popped into the store to set up a sim only for my parents - totally efficient and saved me some money

April 19, 2026
Unprompted review
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Reply from Vodafone UK - Kings Road

Hey Margaret,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Friendly & Knowledgeable

Staff were super friendly and knowledgeable.

April 3, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Rena,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Highly recommending Mara as your point…

Highly recommending Mara as your point of contact at Vodafone on the Kings Road. I had so many requests and she has successfully done everything in a very short time with a big smile on the face. Long time I did not experience as nice customer service as with her. Thank you Mara :)

April 2, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Angela,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Iman!

Great service from Iman!

April 1, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Margarita,

Thanks for the lovely review and fantastic support for Iman.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick

Quick, Efficient and very helpful today

March 31, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Steven,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience today at Vodafone

Great experience today at Vodafone!

Iman was very helpful!

Best

James

March 29, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Iman was very helpful

Iman was very knowledgeable and helpful.

March 28, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Melissa, ​

Thanks for the lovely review and fantastic support for Iman. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

I had an issue with my number and it…

I had an issue with my number and it wasn’t solved over the phone but I popped in to Vodafone store at Kings Road and Mara was being able to fix all my issues and she was able to get my number back. She’s amazing and she did all her best to support me and not letting me down. Thank you Mara!!!

March 27, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Mariam,

Thanks for the lovely review and fantastic support for Mara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service form Emilis and Imán

Great service form Emilis and Imán

March 27, 2026
Unprompted review
Vodafone UK - Kings Road logo

Reply from Vodafone UK - Kings Road

Hey Gisell,

Thanks for the lovely review and fantastic support for Emilis and Imán.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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