Great service. I had accidentally deactivated my SIM card which is quite aware occurrence viral account.... The team at the shop soon got me sorted with any SIM card and even reviewed my account and f... See more
Company replied
Location
Switch locationUnit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL Leeds, GB
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See what reviewers are saying
Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take... See more
Company replied
Zoheb (Vodafone, White Rose Centre, Leeds) has been absolutely fantastic: patient, understanding, re-explained everything until I understood. Customer service is impeccable. Prices are really good.... See more
Company replied
Waqar Ali Was extremely helpful in the Vodaphone shop at White Rose after a very poor customer service experience on Line . He transferred the Data from my old phone and set up my new phone even t... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Leeds White Rose
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL, Leeds, United Kingdom
4.9
Excellent
992 reviews
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Waqar was great in talking to customer…
Waqar was great in talking to customer support on the phone for us and supporting us with issues that we have had in previous stores and online, though it wasn’t the outcome that we came in for, the service was still great
July 20, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Farhan has been really helpful and…
Farhan has been really helpful and aaved me money on my new contract!Really happy with the service
July 19, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey there,
Thanks for the lovely review and the fantastic support you’ve shown for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waqar Ali
Waqar Ali
Was extremely helpful in the Vodaphone shop at White Rose after a very poor customer service experience on Line .
He transferred the Data from my old phone and set up my new phone even though it wasn't purchased in store.
He was helpful polite and and excellent customer care .
July 13, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey Bridget,
Thanks for the lovely review and fantastic support for Waqar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leeds White Rose
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service from Waqar & Kam
Excellent service from Waqar & Kam
Sorted 4 phones out on my account and upgraded!
Really easy to get along with lovely staff
July 3, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey Catherine,
Thanks for the lovely review and the fantastic support you’ve shown for Waqar & Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Getting worse
Once again spoke to advisor when eventually got through no help what so ever , trying to do upgrade. But think best option is to get away once a customer they are not interested
June 23, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hi there.
We’re sorry to hear about your experience, Chris, and the frustration caused while trying to upgrade.
We appreciate you sharing this feedback, and we take concerns about customer service very seriously.
If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.
We truly appreciate your patience and hope to get this resolved for you as soon as possible.
Thanks again,
Vodafone Social Media Team
Farhan was fantastic
Farhan was fantastic, everything explained well. Lad deserves a pay rise.
June 30, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum is experienced
Callum is experienced, a nice lad and a good asset to the company.
June 30, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey Bryan,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service ..
Great service ... Sorted me with a good deal on both my contracts .... Kam was really nice and helpful
June 28, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey Paula,
Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan has been very welcoming
Farhan has been very welcoming, courteous and helpful throughout the transaction. Staff have made me comfortable while I wait to get things sorted. I am satisfied with the way the process went.
June 28, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Waqar was great
Waqar was great, got some good discounts and explained everything full.
June 28, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Waqar
June 28, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey Jason,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service was excellent very…
Customer service was excellent very helpful explaining everything
June 28, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey Roy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leeds White Rose
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leeds White Rose
Hey Samiya,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful nice person
Very helpful nice person.
Tried to get me cash back but would not work.
June 27, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey Sharon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leeds White Rose
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leeds White Rose
Hey Shelley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Farhan was amazing!
Farhan was amazing!! professional and speedy a credit to the team!
Thank you for the service
June 27, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey Holly,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Well looked after
Well looked after
Purchased 2 x new sim contracts and broadband for home
All savings from current plan
June 27, 2026
Unprompted review
Reply from Vodafone UK - Leeds White Rose
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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