Great service. I had accidentally deactivated my SIM card which is quite aware occurrence viral account.... The team at the shop soon got me sorted with any SIM card and even reviewed my account and f... See more
Company replied
Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL Leeds, GB
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Great service. I had accidentally deactivated my SIM card which is quite aware occurrence viral account.... The team at the shop soon got me sorted with any SIM card and even reviewed my account and f... See more
Company replied
Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take... See more
Company replied
Zoheb (Vodafone, White Rose Centre, Leeds) has been absolutely fantastic: patient, understanding, re-explained everything until I understood. Customer service is impeccable. Prices are really good.... See more
Company replied
Waqar Ali Was extremely helpful in the Vodaphone shop at White Rose after a very poor customer service experience on Line . He transferred the Data from my old phone and set up my new phone even t... See more
Company replied
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Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL, Leeds, United Kingdom
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Very helpful. Sorted a new phone for me which turned out to be cheaper than buying from Apple direct.

Reply from Vodafone UK - Leeds White Rose
Farhan at your shop in the White Rose shopping centre was very polite, knowledgeable and looked after us exceptionally well.

Reply from Vodafone UK - Leeds White Rose
Use of services and always helpful staff when purchasing new products

Reply from Vodafone UK - Leeds White Rose
Excellent friendly service , Lots of info and advice & new deals.
I'll be back. 🙂

Reply from Vodafone UK - Leeds White Rose
Went into store amazing customer services second to none the best Moble network out there. Farnhan an asset to the company give him a pay rise.

Reply from Vodafone UK - Leeds White Rose
I got my plan sorted by farhan
He sorted it quick and easy very polite
He went through it all with me recommend comming in shop and and him dealing with you

Reply from Vodafone UK - Leeds White Rose
Waqar was lovely. Guided us through what the best phones were and very helpful in deciding a colour! Great deal in the contract. Thank you!

Reply from Vodafone UK - Leeds White Rose
Absolutely amazing. Very easy and sorted me out in no time ! Top quality service from Ben. Needs a pay rise

Reply from Vodafone UK - Leeds White Rose
Fabulous service from Farhan - extremely pleased with our visit, exactly what we wanted and money saved!

Reply from Vodafone UK - Leeds White Rose
Ben and Chet gave me and my partner great service. If I could give him ten stars I would do. Absolute pleasure to have spent 20 minutes with him and give me a great deal on my sim. They deserve a pay rise

Reply from Vodafone UK - Leeds White Rose
I have got the best customer service waqar is the best advisor 😊

Reply from Vodafone UK - Leeds White Rose
Waqar was amazing he was handy and he sorted everything out.

Reply from Vodafone UK - Leeds White Rose
Superb Farhan in Leeds white rose store helped me set up my phone after everything was deleted on my sim

Reply from Vodafone UK - Leeds White Rose

Reply from Vodafone UK - Leeds White Rose
Waqar was really really helpful easy talking, I am more than happy with my experience today :)

Reply from Vodafone UK - Leeds White Rose
Excellent staff member waqar, very knowledgeable, spoke with respect, explained everything from star to finish, very professional

Reply from Vodafone UK - Leeds White Rose
I upgraded my phone today and Callum made sure everything went smoothly and everything was as easy as possible. Thank you Callum !!!

Reply from Vodafone UK - Leeds White Rose
Callum was amazing in helping today. We got everything sorted and he was so helpful and made sure we understood everything. Brilliant customer service !!!

Reply from Vodafone UK - Leeds White Rose
Kam was fast, professional and friendly. Gave me a good deal and made sure me and my girlfriend were looked after. Brilliant service, would highly recommend the store and Kam

Reply from Vodafone UK - Leeds White Rose
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