Vodafone UK - Leeds White Rose Reviews 

992
TrustScore 5 out of 5

4.9

Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL Leeds, GB


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Rated 5 out of 5 stars

Great service. I had accidentally deactivated my SIM card which is quite aware occurrence viral account.... The team at the shop soon got me sorted with any SIM card and even reviewed my account and f... See more

Company replied

Rated 5 out of 5 stars

Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take... See more

Company replied

Rated 5 out of 5 stars

Zoheb (Vodafone, White Rose Centre, Leeds) has been absolutely fantastic: patient, understanding, re-explained everything until I understood. Customer service is impeccable. Prices are really good.... See more

Company replied

Rated 5 out of 5 stars

Waqar Ali Was extremely helpful in the Vodaphone shop at White Rose after a very poor customer service experience on Line . He transferred the Data from my old phone and set up my new phone even t... See more

Company replied


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  • Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL, Leeds, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

992 reviews

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4.9

All reviews

(992)

40,694 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful. Sorted a new phone for me which turned out to be cheaper than buying from Apple direct.

June 27, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Farhan at your shop in the White Rose…

Farhan at your shop in the White Rose shopping centre was very polite, knowledgeable and looked after us exceptionally well.

June 27, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Janice,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Use of services and always helpful…

Use of services and always helpful staff when purchasing new products

June 27, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service , Lots of info and advice & new deals.
I'll be back. 🙂

June 27, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Holly,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into store amazing customer…

Went into store amazing customer services second to none the best Moble network out there. Farnhan an asset to the company give him a pay rise.

June 27, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey David,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I got my plan sorted by farhan

I got my plan sorted by farhan
He sorted it quick and easy very polite
He went through it all with me recommend comming in shop and and him dealing with you

June 27, 2026
Unprompted review
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Reply from Vodafone UK - Leeds White Rose

Hey Michelle,

Thanks for the lovely review and fantastic support for Farhan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chet was brilliant

June 27, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey ALISON,

Thanks for the lovely review and fantastic support for Chet.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waqar - great team leader!

Waqar was lovely. Guided us through what the best phones were and very helpful in deciding a colour! Great deal in the contract. Thank you!

June 17, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,

Thanks for the lovely review and fantastic support for Waqar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Very easy and sorted me out in no time ! Top quality service from Ben. Needs a pay rise

June 16, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Benji,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service from Farhan

Fabulous service from Farhan - extremely pleased with our visit, exactly what we wanted and money saved!

June 14, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Paul,

Thanks for the lovely review and fantastic support for Farhan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben and Chet

Ben and Chet gave me and my partner great service. If I could give him ten stars I would do. Absolute pleasure to have spent 20 minutes with him and give me a great deal on my sim. They deserve a pay rise

June 12, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Jack,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have got the best customer service …

I have got the best customer service waqar is the best advisor 😊

June 10, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Arjna,

Thanks for the lovely review and fantastic support for Waqar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waqar was amazing he was handy and he…

Waqar was amazing he was handy and he sorted everything out.

June 10, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Meron,

Thanks for the lovely review and fantastic support for Waqar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb Farhan in Leeds white rose store…

Superb Farhan in Leeds white rose store helped me set up my phone after everything was deleted on my sim

June 9, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey James,

Thanks for the lovely review and fantastic support for Farhan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waqar was really really helpful easy…

Waqar was really really helpful easy talking, I am more than happy with my experience today :)

June 5, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent staff member waqar

Excellent staff member waqar, very knowledgeable, spoke with respect, explained everything from star to finish, very professional

June 3, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Patrick,

Thanks for the lovely review and fantastic support for Waqar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant staff

I upgraded my phone today and Callum made sure everything went smoothly and everything was as easy as possible. Thank you Callum !!!

June 2, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was amazing

Callum was amazing in helping today. We got everything sorted and he was so helpful and made sure we understood everything. Brilliant customer service !!!

June 2, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Leah,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam was great

Kam was fast, professional and friendly. Gave me a good deal and made sure me and my girlfriend were looked after. Brilliant service, would highly recommend the store and Kam

May 31, 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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