Vodafone UK - Lewisham Shopping Centre Reviews 

207
TrustScore 5 out of 5

4.9

Unit 70,Lewisham Centre, SE13 7EP Lewisham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had an awesome experience with the staff that attended to me this morning. Very pleasant and quick to attend to customers with smiling face. In a very short space of time she resolved the issue tha... See more

Company replied

Rated 5 out of 5 stars

The staff in the Lewisham store provided an understanding, good humoured, empathetic customer experience. I had the pleasure of being assisted by store manager, Boryana. On realising an error... See more

Company replied

Rated 5 out of 5 stars

Came to the Lewisham Vodafone branch. Was served by Dennis. Fantastic service from the beginning right to the end. He dealt with all my concerns, saved me money, and was very patient throughout the... See more

Company replied

Rated 5 out of 5 stars

I went in to the branch in Lewisham and talked with Ketsia about getting a data sim to run my home internet. She really took trouble to work out the best deal for me, and then overcome various issues... See more

Company replied


Company details


Contact info

  • Unit 70,Lewisham Centre, SE13 7EP, Lewisham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(207)

41,418 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Josh very handsome boy

Josh very handsome boy, good service

August 31, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Lilianne. Thank you for your review for Josh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sukh was amazing

Sukh was amazing, store was a bit hot

August 29, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Ehsan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Ramona at the Lewisham store is amazing. I am a support worker and have taken several adults with learning disabilities in to get them a phone and contract. Ramona is my go to person. She is so helpful and friendly and takes the time to explain things simply. She is a true professional and lovely with it! Thank you Ramona.
Sara Sowe

August 2, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Sara,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ramona was very great in store and…

Ramona was very great in store and helped up with understanding all the packages, she was very helpful, muchas gracias Ramona!

July 22, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Oneisha,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service Alejandra

I went to change my phone and Alejandra made 10/10 service and she was very attentive and helpful. I'll be back definitely just for her service.

July 14, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Fabri,

Thanks for letting us know what an amazing job Alejandra did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alejandra is the best

I met an amazing staff Alejandra who was so knowledgeable, friendly, and patient. She gave me her time, listened effectively and responded to all my questions to my satisfaction. I am so pleased I met her on duty.

June 23, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sukh was just amazing!

Sukh was just amazing!

We came in looking to get our account checked but thanks to the savings he managed to give us on our broadband at home we could afford new phones for our daughters?

June 22, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Paquito,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ovals made the whole buying experience…

Ovals made the whole buying experience esy, friendly and efficient. He is a superb member of the Vodafone team in Lewisham

June 19, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Sharon,

Thanks for the lovely review and fantastic support for Ovals and the Lewisham team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Timothy was super helpful when I needed…

Timothy was super helpful when I needed to change my plan/contract. Really friendly and I felt really listened to.

June 10, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Isabel,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank You Ramona!

I went to Vodafone to get my SIM card fixed as I was unable to send SMS texts for ages. I had previously gone to other Vodafone stores but the problem continued. However, my visit to the Lewisham branch solved the problem thanks to Ramona, who was very helpful and kind. Thank you for your help!

May 8, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey James,

Thanks for letting us know what an amazing job Ramona did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

An excellent very friendly girl has the…

An excellent very friendly girl has the best people skills that I have had in this establishment

April 22, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Nancy,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Timothy is a good person and also good…

Timothy is a good person and also good at what he does, and also a good listener and nice and helpful to customers that he attends to and he is the best thank you.

April 15, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi there,

Thanks for your review! If you need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Timothy is a nice boy

Timothy is a nice boy, very helpful, a good listener.
He knows his job very well and he has passion for his job

April 15, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Julie,

Thanks for your lovely review of Timothy! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Timothy is really doing a good job

Timothy is really doing a good job . I was struggling and tryed with another Vodafone store but with Timothy the issue was sorted.

April 13, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Lynda,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Timothy was very kind to me and helped me upgrade my sim plan. He greeted me with a smile and left me smiling. Thank you Vodafone lewisham great customer service

Timothy greeted me with a smile and helped me sort out my phone plan. Thank you Vodafone lewisham . great customer service

April 6, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Maria. Thank you for your review for Timothy in our Lewisham store. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service very polite and helpful…

Great service very polite and helpful from Ramona

April 5, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Diana,

Thank you for your support and feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ramona doing great

Ramona doing great, cheerful and friendly. She explained it will and knows very well how it works. And everything well..

April 5, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Alden,

Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Met timothy at Lewisham and very…

Met timothy at Lewisham and very cheerful person. He helped me a lot sort out my broadband and sim upgrade . What a star! Thanks guys

April 2, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Ali. Thank you for your review regarding the service received from Timothy. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top phone

Rezwan, very helpful and accommodating. Manage to sort me out with a new phone, arrived in today. Great personality and fantastic service. Nothing was too much trouble. Thumbs up 😊

April 1, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Paulette,

This is a fantastic review for Rezwan. It's lovely to hear you have had such a positive experience in our Lewisham store. Thanks for sharing and the details.

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Timothy at Lewisham Vodafone has been a…

Timothy at Lewisham Vodafone has been a great representative and really helpful and patient with our queries. Definitely will come back.

April 1, 2023
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Roe, Thank you for your feedback for Timothy. We'll make sure we feed this back to them directly.
Thanks again,
The Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look