Vodafone UK - Lewisham Shopping Centre Reviews 

205
TrustScore 5 out of 5

4.9

Unit 70,Lewisham Centre, SE13 7EP Lewisham, GB


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Rated 5 out of 5 stars

The staff in the Lewisham store provided an understanding, good humoured, empathetic customer experience. I had the pleasure of being assisted by store manager, Boryana. On realising an error... See more

Company replied

Rated 5 out of 5 stars

Went into this store and spoke with a guy named Jay He was extremely knowledgeable. Helpful and quick. I'll be back to see him and recommend him to anyone who needs help with a new contract... See more

Company replied

Rated 5 out of 5 stars

I went in to the branch in Lewisham and talked with Ketsia about getting a data sim to run my home internet. She really took trouble to work out the best deal for me, and then overcome various issues... See more

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Rated 5 out of 5 stars

Came to the Lewisham Vodafone branch. Was served by Dennis. Fantastic service from the beginning right to the end. He dealt with all my concerns, saved me money, and was very patient throughout the... See more

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  • Unit 70,Lewisham Centre, SE13 7EP, Lewisham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

41,211 reviews in the last 12 months

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Rated 5 out of 5 stars

Upgrade, great experience

Today I visited the Lewisham store and spoke with Boryana she was friendly and gave me options and guided me to a deal I was very happy about!

February 21, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey,

Thanks for letting us know what an amazing job Boryana at our Lewisham Store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by the advisor Aaron who…

I was served by the advisor Aaron who was very helpful and made my purchase quick and easy would definitely recommend him. 5 star service!

February 19, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Elisabeth. Thank you for your review for Aaron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron gave us great service today

Aaron gave us great service today. Super helpful and service with a smile.

February 18, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Matt,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Best are on and sully were the best not…

Best are on and sully were the best not only did they sort out my issues? They also got me a very very good deal with Vodaphone so I want to commend them and thank them again for their quick effective service and I would recommend them to anyone.

February 13, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Mark,

Thanks for your review for Sully. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

I needed support with my device as I…

I needed support with my device as I didn't know what to do but Yaseen was really helpful with my issue,GREAT customer service I will 100% recommend Yaseen if you have any issues :)

February 3, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Muhubo,

What super feedback for Yaseen! We really appreciate the feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was extremely attentive

Aaron was extremely attentive, patient and very knowledgeable. Every question or query had been answered with confidence and left me reassured regarding every aspect of my phone purchase.
Sully, had been equally supportive when my old phone had stopped working. I cannot express how grateful I am and renewed faith in exemplary customer service from this store.

February 1, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Boraya

Boraya, was very helpful and professional.

February 1, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Really nice help from Boryana😇☺️🎉

Really nice help from Boryana😇☺️🎉
Keep it up

January 24, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Razvan,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy staff

Happy staff, happy manager, great service

January 24, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Akua

Thanks for the brilliant review! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff Boryana assistant…

Very helpful staff Boryana assistant manager was very patient and professional if had a shop ill employ her

January 20, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hello, Sanogo,

It's great to hear about the positive experience which you had with Boryana. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a very nice experience the staff…

I had a very nice experience the staff Boryana was very nice to me

January 18, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Usman,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The experience with Vodafone has been…

The experience with Vodafone has been fantastic. My sister was with O2 and has a disability her phone stopped working there customer service was appalling, and when we visited the store things were no better. I took my sister to Vodafone and they were brilliant especially Sully and Aaron.

January 9, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

She was amazing

She was amazing, She fixed my problem within five minutes, which was the ring time and I’m grateful for it. She is definitely a lady to promote. Staff member nisa

January 8, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Brian. Thank you for your review for Nisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Job well done

Was a very pleasant and easy experience. Boryana was very helpful and made the process of starting a new contract easy to do. No pressure selling and excellent customer service.

December 30, 2024
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Joel,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

I got an upgrade yesterday from Vodafone and was served by Aaron. I was so impressed that I went back today and got an upgrade for myself and for my other son.
Excellent customer service
Thank you Aaron

December 19, 2024
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Shakara,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Experience was great

Experience was great.

Yaseen was really helpful. He advised me what it was better for me. I have been a Vodafone customer for long and Lewisham Vodafone shop is really helpful.

December 19, 2024
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi there,

It's great to hear about your recent experience, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

great service

Aran is a life saver, many thanks. Great service

December 18, 2024
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Angus. Thank you for your review for Aran. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Boryana provided very detailed…

Boryana provided very detailed information and introduction of the services. Super happy with the service provided by her.

10/10 recommended.

December 14, 2024
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mufassir helped me effeciently

Mufassir helped me effeciently

December 12, 2024
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Padraig,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

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