The staff in the Lewisham store provided an understanding, good humoured, empathetic customer experience. I had the pleasure of being assisted by store manager, Boryana. On realising an error... See more
Company replied
Unit 70,Lewisham Centre, SE13 7EP Lewisham, GB
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The staff in the Lewisham store provided an understanding, good humoured, empathetic customer experience. I had the pleasure of being assisted by store manager, Boryana. On realising an error... See more
Company replied
Went into this store and spoke with a guy named Jay He was extremely knowledgeable. Helpful and quick. I'll be back to see him and recommend him to anyone who needs help with a new contract... See more
Company replied
I went in to the branch in Lewisham and talked with Ketsia about getting a data sim to run my home internet. She really took trouble to work out the best deal for me, and then overcome various issues... See more
Company replied
Came to the Lewisham Vodafone branch. Was served by Dennis. Fantastic service from the beginning right to the end. He dealt with all my concerns, saved me money, and was very patient throughout the... See more
Company replied
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Unit 70,Lewisham Centre, SE13 7EP, Lewisham, United Kingdom
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Today I visited the Lewisham store and spoke with Boryana she was friendly and gave me options and guided me to a deal I was very happy about!

Reply from Vodafone UK - Lewisham Shopping Centre
I was served by the advisor Aaron who was very helpful and made my purchase quick and easy would definitely recommend him. 5 star service!

Reply from Vodafone UK - Lewisham Shopping Centre
Aaron gave us great service today. Super helpful and service with a smile.

Reply from Vodafone UK - Lewisham Shopping Centre
Best are on and sully were the best not only did they sort out my issues? They also got me a very very good deal with Vodaphone so I want to commend them and thank them again for their quick effective service and I would recommend them to anyone.

Reply from Vodafone UK - Lewisham Shopping Centre
I needed support with my device as I didn't know what to do but Yaseen was really helpful with my issue,GREAT customer service I will 100% recommend Yaseen if you have any issues :)

Reply from Vodafone UK - Lewisham Shopping Centre
Aaron was extremely attentive, patient and very knowledgeable. Every question or query had been answered with confidence and left me reassured regarding every aspect of my phone purchase.
Sully, had been equally supportive when my old phone had stopped working. I cannot express how grateful I am and renewed faith in exemplary customer service from this store.

Reply from Vodafone UK - Lewisham Shopping Centre

Reply from Vodafone UK - Lewisham Shopping Centre
Really nice help from Boryana😇☺️🎉
Keep it up

Reply from Vodafone UK - Lewisham Shopping Centre

Reply from Vodafone UK - Lewisham Shopping Centre
Terrible company, don’t know what they’re doing Glad to see the back of them
Very helpful staff Boryana assistant manager was very patient and professional if had a shop ill employ her

Reply from Vodafone UK - Lewisham Shopping Centre
I had a very nice experience the staff Boryana was very nice to me

Reply from Vodafone UK - Lewisham Shopping Centre
The experience with Vodafone has been fantastic. My sister was with O2 and has a disability her phone stopped working there customer service was appalling, and when we visited the store things were no better. I took my sister to Vodafone and they were brilliant especially Sully and Aaron.

Reply from Vodafone UK - Lewisham Shopping Centre
She was amazing, She fixed my problem within five minutes, which was the ring time and I’m grateful for it. She is definitely a lady to promote. Staff member nisa

Reply from Vodafone UK - Lewisham Shopping Centre
Was a very pleasant and easy experience. Boryana was very helpful and made the process of starting a new contract easy to do. No pressure selling and excellent customer service.

Reply from Vodafone UK - Lewisham Shopping Centre
I got an upgrade yesterday from Vodafone and was served by Aaron. I was so impressed that I went back today and got an upgrade for myself and for my other son.
Excellent customer service
Thank you Aaron

Reply from Vodafone UK - Lewisham Shopping Centre
Experience was great.
Yaseen was really helpful. He advised me what it was better for me. I have been a Vodafone customer for long and Lewisham Vodafone shop is really helpful.

Reply from Vodafone UK - Lewisham Shopping Centre

Reply from Vodafone UK - Lewisham Shopping Centre
Boryana provided very detailed information and introduction of the services. Super happy with the service provided by her.
10/10 recommended.

Reply from Vodafone UK - Lewisham Shopping Centre

Reply from Vodafone UK - Lewisham Shopping Centre
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