Vodafone UK - Lewisham Shopping Centre Reviews 

205
TrustScore 5 out of 5

4.9

Unit 70,Lewisham Centre, SE13 7EP Lewisham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff in the Lewisham store provided an understanding, good humoured, empathetic customer experience. I had the pleasure of being assisted by store manager, Boryana. On realising an error... See more

Company replied

Rated 5 out of 5 stars

Went into this store and spoke with a guy named Jay He was extremely knowledgeable. Helpful and quick. I'll be back to see him and recommend him to anyone who needs help with a new contract... See more

Company replied

Rated 5 out of 5 stars

I went in to the branch in Lewisham and talked with Ketsia about getting a data sim to run my home internet. She really took trouble to work out the best deal for me, and then overcome various issues... See more

Company replied

Rated 5 out of 5 stars

Came to the Lewisham Vodafone branch. Was served by Dennis. Fantastic service from the beginning right to the end. He dealt with all my concerns, saved me money, and was very patient throughout the... See more

Company replied


Company details


Contact info

  • Unit 70,Lewisham Centre, SE13 7EP, Lewisham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(205)

41,063 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

May 22, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Umaru,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A brilliant experience

A brilliant experience I went in for some advice and cane out with a new great value SIM. Boryana was so helpful and knowledgeable.

May 17, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Jo, ​

Thanks for the lovely review and fantastic support for Boryana. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Your staff Aaron in the lewisham centre…

Your staff Aaron in the lewisham centre is such a nice attendant.

May 3, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey there,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nisa

Nisa
She is good on customer service , and she is so sweet, thank you ☺️

May 3, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Amir,
Thanks for the lovely review and fantastic support for Nisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone batter was low

My phone batter was low, the staff kindly allowed me to use the store charger.

May 1, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Joy,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yaseem was very professional and made…

Yaseem was very professional and made them experience of getting a new phone smooth

April 26, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Latanya,
Thanks for the lovely review and fantastic support for Yaseem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service

April 12, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey A Elghany,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service.

Good service.
Cristina was very polite. Thank you very much. She explained everything.

April 10, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Luda,

Thank you for your feedback. It's always wonderful to read such kind words about Cristina.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

In the lewisham store I have been…

In the lewisham store I have been attended by a young man name Sully than manage to risolve my problem fast and professional.
I strongly advice to visit this store and have to deal with Sully.

April 5, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Antonio,

We really appreciate your wonderful review and the amazing support for Sully.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional

Exceptional, smooth and easy customer service by sully. 100/10

April 4, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Ellen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cristina and Yaseen were really great

Cristina and Yaseen were really great! They were so helpful and solved our problem fast.

March 30, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best customer service ever

I visited Vodafone ( Lewisham Centre) Yassin welcomed me, saying how can I help you with, I explained hem the reason why I went there, and he really gave me the best option for me, he putted the smile on me, such a great person, that is ye reason I’m still a Vodafone customer for more than 12 years

March 27, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Luis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yaseen provided a comprehensive and…

Yaseen provided a comprehensive and informative service. He has demonstrated competence, confidence and courage when question on the contract and service facilities. He is friendly and calm.

March 27, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Solomon,

We truly appreciate your wonderful review and the incredible support you've shown for Yaseen. Your feedback means a lot to us.

Should you ever require assistance or have any questions, please don’t hesitate to contact our Social Media team. You can reach us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was passing Vodafone shop when I…

I was passing Vodafone shop when I decided to stop . I met a lovely sale advisor by the name Aaron. He was very approachable, polite and helpful. He answered all my question about the promotion, so I decided to trade in my phone. It was past his work time however that didn't stop him from helping me.

February 14, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hey Sonia,
 
This is amazing to hear! We really appreciate your feedback and the support you've received from Aaron.
 
If you ever need anything, please do not hesitate to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in for a pac code but the system…

I came in for a pac code but the system supposedly didn’t allow Yaseen to proceed but Yaseen was an amazing help reassuring that I will be able to get the PAC code. GIVE HIM A RAISE!! There should be more people like Yaseen

March 24, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Debbie,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the store for an upgrade

Went into the store for an upgrade. I was served by Aaron and Nisa. They were very helpful and got me my phone. 10/10 service. Would recommend them

March 22, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hello Andres,

It's always our aim to provide a helpful service, so it's great to hear that Aaron and Nisa delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was really helpful

Aaron was really helpful. Couldn’t have done this without his tech support. Very patient and strong communication skills. He needs a bonus!

March 19, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Maureen,

Thanks for your lovely review for Aaron. Thanks for sharing. We appreciate your support. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

I was very happy with today's service…

I was very happy with today's service from Yaseen, he was very helpful with all queries

March 16, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Bev,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone's assistants are very nice

Vodafone's assistants are very nice, especially Cristina, incredible attention apart from the fact that she has perfect Spanish and English. Quite a perfectionist when it comes to making sure everything is completely fine and solving the problem.

The bad thing is that computers are very slow and I think they need to improve the technology.

March 7, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Noemi,

It's lovely to see you had such a positive experience with Cristina. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Cristina she been very helpful and very…

Cristina she been very helpful and very polite the world needs more people like her thank you Very much Cristina

March 4, 2025
Unprompted review
Vodafone UK - Lewisham Shopping Centre logo

Reply from Vodafone UK - Lewisham Shopping Centre

Hi Rigels,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look