The staff in the Lewisham store provided an understanding, good humoured, empathetic customer experience. I had the pleasure of being assisted by store manager, Boryana. On realising an error... See more
Company replied
Unit 70,Lewisham Centre, SE13 7EP Lewisham, GB
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The staff in the Lewisham store provided an understanding, good humoured, empathetic customer experience. I had the pleasure of being assisted by store manager, Boryana. On realising an error... See more
Company replied
Went into this store and spoke with a guy named Jay He was extremely knowledgeable. Helpful and quick. I'll be back to see him and recommend him to anyone who needs help with a new contract... See more
Company replied
I went in to the branch in Lewisham and talked with Ketsia about getting a data sim to run my home internet. She really took trouble to work out the best deal for me, and then overcome various issues... See more
Company replied
Came to the Lewisham Vodafone branch. Was served by Dennis. Fantastic service from the beginning right to the end. He dealt with all my concerns, saved me money, and was very patient throughout the... See more
Company replied
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Unit 70,Lewisham Centre, SE13 7EP, Lewisham, United Kingdom
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Reply from Vodafone UK - Lewisham Shopping Centre
A brilliant experience I went in for some advice and cane out with a new great value SIM. Boryana was so helpful and knowledgeable.

Reply from Vodafone UK - Lewisham Shopping Centre
Your staff Aaron in the lewisham centre is such a nice attendant.

Reply from Vodafone UK - Lewisham Shopping Centre
Nisa
She is good on customer service , and she is so sweet, thank you ☺️

Reply from Vodafone UK - Lewisham Shopping Centre
My phone batter was low, the staff kindly allowed me to use the store charger.

Reply from Vodafone UK - Lewisham Shopping Centre
Yaseem was very professional and made them experience of getting a new phone smooth

Reply from Vodafone UK - Lewisham Shopping Centre

Reply from Vodafone UK - Lewisham Shopping Centre
Good service.
Cristina was very polite. Thank you very much. She explained everything.

Reply from Vodafone UK - Lewisham Shopping Centre
In the lewisham store I have been attended by a young man name Sully than manage to risolve my problem fast and professional.
I strongly advice to visit this store and have to deal with Sully.

Reply from Vodafone UK - Lewisham Shopping Centre
Exceptional, smooth and easy customer service by sully. 100/10

Reply from Vodafone UK - Lewisham Shopping Centre
Cristina and Yaseen were really great! They were so helpful and solved our problem fast.

Reply from Vodafone UK - Lewisham Shopping Centre
I visited Vodafone ( Lewisham Centre) Yassin welcomed me, saying how can I help you with, I explained hem the reason why I went there, and he really gave me the best option for me, he putted the smile on me, such a great person, that is ye reason I’m still a Vodafone customer for more than 12 years

Reply from Vodafone UK - Lewisham Shopping Centre
Yaseen provided a comprehensive and informative service. He has demonstrated competence, confidence and courage when question on the contract and service facilities. He is friendly and calm.

Reply from Vodafone UK - Lewisham Shopping Centre
I was passing Vodafone shop when I decided to stop . I met a lovely sale advisor by the name Aaron. He was very approachable, polite and helpful. He answered all my question about the promotion, so I decided to trade in my phone. It was past his work time however that didn't stop him from helping me.

Reply from Vodafone UK - Lewisham Shopping Centre
I came in for a pac code but the system supposedly didn’t allow Yaseen to proceed but Yaseen was an amazing help reassuring that I will be able to get the PAC code. GIVE HIM A RAISE!! There should be more people like Yaseen

Reply from Vodafone UK - Lewisham Shopping Centre
Went into the store for an upgrade. I was served by Aaron and Nisa. They were very helpful and got me my phone. 10/10 service. Would recommend them

Reply from Vodafone UK - Lewisham Shopping Centre
Aaron was really helpful. Couldn’t have done this without his tech support. Very patient and strong communication skills. He needs a bonus!

Reply from Vodafone UK - Lewisham Shopping Centre
I was very happy with today's service from Yaseen, he was very helpful with all queries

Reply from Vodafone UK - Lewisham Shopping Centre
Vodafone's assistants are very nice, especially Cristina, incredible attention apart from the fact that she has perfect Spanish and English. Quite a perfectionist when it comes to making sure everything is completely fine and solving the problem.
The bad thing is that computers are very slow and I think they need to improve the technology.

Reply from Vodafone UK - Lewisham Shopping Centre
Cristina she been very helpful and very polite the world needs more people like her thank you Very much Cristina

Reply from Vodafone UK - Lewisham Shopping Centre
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