Liam was polite, patient, helpful and good-humoured throughout. He was knowledgeable about products and made the process of upgrading to a new phone while still be in contract easy and seamless. We ma... See more
Company replied
14 Bakers Lane, WS13 6NF Lichfield, GB
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Liam was polite, patient, helpful and good-humoured throughout. He was knowledgeable about products and made the process of upgrading to a new phone while still be in contract easy and seamless. We ma... See more
Company replied
Excellent service, very friendly staff. Spoke to Liam, the Manager who showed me various new phones & plans that suited my usage. Traded in my old phone which gave me an extra discount 👍 kept my exis... See more
Company replied
I visited Vodafone Lichfield to upgrade my daughter’s phone. The staff were really friendly, helpful and knowledgeable which helped when deciding which device and plan to choose.
Company replied
Thank you to jayden for all his help yesterday in sorting my new phone contracts and broadband. I have been putting it off for so long but his assistance and professionalism made it seem so effortless... See more
Company replied
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14 Bakers Lane, WS13 6NF, Lichfield, United Kingdom
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Reply from Vodafone UK - Lichfield
We got served by Will and he was very friendly and welcoming. He helped us to get the best deals we were able to and explained everything very simply. Made the process very simple

Reply from Vodafone UK - Lichfield
Very helpful retail assistant Will did me a great deal very polite would highly recommend

Reply from Vodafone UK - Lichfield
Jayden always provides great service for me, I always come back to the shop just for him.

Reply from Vodafone UK - Lichfield
Service was amazing, Jayden helped me out massively. He also helped when it came to speaking to customer service.

Reply from Vodafone UK - Lichfield
Great friendly staff. Very helpful and thorough. Needed an upgrade for my son. Liam helped me find the best deal and explored every possible option. Also he checked to see if he could save me money on my phone. Great service.

Reply from Vodafone UK - Lichfield
Liam was so helpful and patient. 5 stars for this gentleman.

Reply from Vodafone UK - Lichfield
Amrik was absolutely amazing, service was really good and helped me out massively.

Reply from Vodafone UK - Lichfield
Will was very helpful gave me a great deal.

Reply from Vodafone UK - Lichfield
Great service, knowledgable and helpful team member. Keen to ensure we were on the best deal - saved us a fiver a month! Thanks Will!

Reply from Vodafone UK - Lichfield
Liam was really helpful and made it all easy and understandable. Wouldn't go anywhere else

Reply from Vodafone UK - Lichfield
Liam was my retail advisor today he was really helpful and explained all the changes on my account and made my account work for me made changing from another provider easy !
Highly recommended !!!!!!

Reply from Vodafone UK - Lichfield
Great customer service from Jayden Amrik and Emma no pressure selling
understood my needs and requirements will defo go back and recommend friends and family to shop at Lichfield Vodafone

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
Jayden was a great help, good service and gave great advice. Amrik the Manager was very helpful also.

Reply from Vodafone UK - Lichfield
Jayden was very helpful, great service and good advice. Will definitely come back in.

Reply from Vodafone UK - Lichfield
Very helpful, give Will a payrise he was wonderful.
I've travelled specifically to this shop over the years from Walsall and couldn't fault the service! 10/10

Reply from Vodafone UK - Lichfield
Very friendly knowledgeable and helpful. Very accommodating. Great service.

Reply from Vodafone UK - Lichfield
Actually managed to get me an upgrade deal sorted as well as being able to change the air time plan on my current phone

Reply from Vodafone UK - Lichfield
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