Vodafone UK - Lichfield Reviews 

540
TrustScore 5 out of 5

5.0

14 Bakers Lane, WS13 6NF Lichfield, GB


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Rated 5 out of 5 stars

Liam was polite, patient, helpful and good-humoured throughout. He was knowledgeable about products and made the process of upgrading to a new phone while still be in contract easy and seamless. We ma... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very friendly staff. Spoke to Liam, the Manager who showed me various new phones & plans that suited my usage. Traded in my old phone which gave me an extra discount 👍 kept my exis... See more

Company replied

Rated 4 out of 5 stars

I visited Vodafone Lichfield to upgrade my daughter’s phone. The staff were really friendly, helpful and knowledgeable which helped when deciding which device and plan to choose.

Company replied

Rated 5 out of 5 stars

We went into upgrade our current plans. Willem was magnificent and worked out the best plans. An asset to this store and Vodafone

Company replied


Company details


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  • 14 Bakers Lane, WS13 6NF, Lichfield, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

540 reviews

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5.0

All reviews

(540)

41,358 reviews in the last 12 months

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Rated 5 out of 5 stars

Liam was great

January 24, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Tom,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Will was very helpful and explained…

Will was very helpful and explained everything to me. Very pleased thank you

January 23, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and efficient staff…

Great service and efficient staff member
Thank you

January 23, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Peter,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great quick and easy

January 22, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Will excellent service 10/10 very…

Will excellent service 10/10 very helpful 👍

January 22, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable, easy and quick service. Most helpful staff!!

January 21, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Lily



This is really lovely to hear, thanks for the review! ​



If you ever need anything, please reach out to the Social Media
team through Facebook at vodafone.uk/2Fpnah2​



Thanks again, ​

Vodafone Social Media Team​

Rated 5 out of 5 stars

Excellent thank you for your service…

Excellent thank you for your service jayden

January 21, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Gill,

Thanks for the lovely review and fantastic support for jayden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was brilliant

Liam was brilliant, helped me get my bill down and saved on my internet!

January 20, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hi Donna,

Thank you so much for your wonderful review and the amazing support you’ve shown for Liam —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Will was excellent and solved my issue

Will was excellent and solved my issue. Very pleased, 10/10

January 16, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Terrence,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was excellent

My experience was excellent, Jayden was a massive help.

January 12, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey David,

Thanks for the lovely review and fantastic support for Jayden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been in the Vodofone in…

I have been in the Vodofone in Lichfield.I needed help to stop loads of ads popping up.Amrik and Jayden couldn't have been more helpful.They both kept trying and were very patient.Eventually they sorted it for.I have to say I give a 10/10 for customer service.

January 12, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Linda,

Thanks for the lovely review and fantastic support for Amrik and Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jayden gave Good customer service

Good customer service

January 8, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hi,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

jayden was very helpfull and very…

jayden was very helpfull and very patient very good service

January 8, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was very friendly and quick…

Liam was very friendly and quick service
Excellent customer service

January 7, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Kerry,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very competent

Very competent, quickly sorted without any fuss

January 6, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Thomas,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Will has very helpfulwith my account…

Will has very helpfulwith my account query and providing help on sorting a new phone.

January 3, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Dave,

Thank you for the wonderful review and your incredible support to the team!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was such a help to us today.

Liam was such a help to us today. We were confused about our options but he was extremely informative and understood vodafone products and deals inside out, for that reason we have renewed our contracts with unwavering confidence. Many Thanks Liam.

January 3, 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jayden was very helpful

Jayden was very helpful, polite and professional

December 22, 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Dee,

Thanks for the lovely review and fantastic support for Jayden.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jayden was good

Jayden was good

December 22, 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Roman,

Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy going

Easy going
Got my bill reduced
Very friendly

December 22, 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Toni,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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