Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more
Company replied
34 Victoria Centre, LL30 2NG Llandudno, GB
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Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more
Company replied
We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more
Company replied
I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more
Company replied
I had been waiting for the Z Fold 8 to become available and after it was, I wanted to upgrade from my Z Fold 6 which was provided for me by Vodafone, Llandudno. They have been amazing over many d... See more
Company replied
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34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom
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The sales advisor Wasim was marvelous. Checked through all my account to make sure I was on the best available plans for my usage. Even offered me some additional products. I will definitely return to Vodafone Llandudno. It's such a lovely atmosphere in the store.

Reply from Vodafone UK - Llandudno
Spoke to Waz he was very helpful and was able to help me with upgrading my phone

Reply from Vodafone UK - Llandudno
I was served today by Wasim. He was brilliant! As a person trying to buy my first contract he was oh so very helpful and great and answering my questions. Thank you!

Reply from Vodafone UK - Llandudno
Carly has been exceptionally professional and friendly here at vodafone in Llandudno. The rest of the staff have also been very helpful . Carly is a huge asset to your team here at Vodafone

Reply from Vodafone UK - Llandudno
Came in at 5 pm today but Lisa and Zac still had their smile on and could not have done more for me ! Brilliant service , solved my problem with a smile 😀

Reply from Vodafone UK - Llandudno
I have had multiple fantastic experiences in store with Waz and the other staff. They have very helpful friendly staff and I have now got my daughter and mother to join vodafone too. Their service is excellent, their signal is great and their wifi is great too and all with really great prices.

Reply from Vodafone UK - Llandudno
So waz in store today he was absolutely fantastic very very helpful

Reply from Vodafone UK - Llandudno
Saw was today instore. Extremely helpful very friendly good customer service!

Reply from Vodafone UK - Llandudno
Had an excellent experience with Jake very helpful an knowledge

Reply from Vodafone UK - Llandudno
Waz was very help-full very kind would definitely come back and ask for his advice

Reply from Vodafone UK - Llandudno
Excellent service, very friendly adviser (Waz).
Great deal.

Reply from Vodafone UK - Llandudno
Great service from Zak!!
I was paying way too much for my plan.
And he managed to get me unlimited data for less!!

Reply from Vodafone UK - Llandudno
Very helpful in finding best offers and saving monthly costs.

Reply from Vodafone UK - Llandudno
Carly served me today in Llandudno and she was excellent. She was very thorough and answered all my questions very clearly. She was very patient, pleasant and extremely helpful. I have never had such good service.

Reply from Vodafone UK - Llandudno
I visited the store today and was greeted by Wasim who was very professional and very friendly. I’m extremely happy with the service and would recommend using the services they offer in the store. Wasim was very knowledgable and helpful.

Reply from Vodafone UK - Llandudno

Reply from Vodafone UK - Llandudno

Reply from Vodafone UK - Llandudno
Wasim was so professional and polite

Reply from Vodafone UK - Llandudno
I came into store today to upgrade my phone and I was helped by Waz he was very helpful and sorted me out with my new phone, Amazing experience, Thank you

Reply from Vodafone UK - Llandudno
Wasim made it really easy for me. I tried to swap over online and it was confusing- but no worry I popped into the Llandudno store and 20 mins later had my new phone all sorted.

Reply from Vodafone UK - Llandudno
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