Vodafone UK - Llandudno Reviews 

276
TrustScore 5 out of 5

4.9

34 Victoria Centre, LL30 2NG Llandudno, GB


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Rated 5 out of 5 stars

Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more

Company replied

Rated 5 out of 5 stars

We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more

Company replied

Rated 5 out of 5 stars

I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more

Company replied

Rated 5 out of 5 stars

I had been waiting for the Z Fold 8 to become available and after it was, I wanted to upgrade from my Z Fold 6 which was provided for me by Vodafone, Llandudno. They have been amazing over many d... See more

Company replied


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  • 34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

276 reviews

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4.9

All reviews

(276)

42,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Upgrade

The sales advisor Wasim was marvelous. Checked through all my account to make sure I was on the best available plans for my usage. Even offered me some additional products. I will definitely return to Vodafone Llandudno. It's such a lovely atmosphere in the store.

May 17, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Waz he was very helpful and…

Spoke to Waz he was very helpful and was able to help me with upgrading my phone

April 12, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served today by Wasim

I was served today by Wasim. He was brilliant! As a person trying to buy my first contract he was oh so very helpful and great and answering my questions. Thank you!

April 10, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Carly has been exceptionally…

Carly has been exceptionally professional and friendly here at vodafone in Llandudno. The rest of the staff have also been very helpful . Carly is a huge asset to your team here at Vodafone

April 10, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Sunita,

Thanks for the lovely review and fantastic support for Carly and the rest of the staff members.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer care

Came in at 5 pm today but Lisa and Zac still had their smile on and could not have done more for me ! Brilliant service , solved my problem with a smile 😀

April 5, 2025
Unprompted review
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Reply from Vodafone UK - Llandudno

Hey Sonia,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Wasim

I have had multiple fantastic experiences in store with Waz and the other staff. They have very helpful friendly staff and I have now got my daughter and mother to join vodafone too. Their service is excellent, their signal is great and their wifi is great too and all with really great prices.

April 3, 2025
Unprompted review
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Reply from Vodafone UK - Llandudno

Hey Heron,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

So waz in store today he was absolutely…

So waz in store today he was absolutely fantastic very very helpful

March 26, 2025
Unprompted review
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Reply from Vodafone UK - Llandudno

Hey, thanks for letting us know about the awesome service we provided today.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Saw was today instore

Saw was today instore. Extremely helpful very friendly good customer service!

March 20, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Katy,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had an excellent experience with Jake…

Had an excellent experience with Jake very helpful an knowledge

March 15, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Andy,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sale

Waz was very help-full very kind would definitely come back and ask for his advice

March 11, 2025
Unprompted review
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Reply from Vodafone UK - Llandudno

Hello Iestyn,

It's great to hear that you received a 5 star service from Waz! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly adviser (Waz).
Great deal.

March 8, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Zak!!

Great service from Zak!!

I was paying way too much for my plan.
And he managed to get me unlimited data for less!!

March 1, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful in finding best offers and…

Very helpful in finding best offers and saving monthly costs.

February 11, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Tomos. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The best service ever!

Carly served me today in Llandudno and she was excellent. She was very thorough and answered all my questions very clearly. She was very patient, pleasant and extremely helpful. I have never had such good service.

February 10, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Eirian. Thank you for your review for Carly. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited the store today and was…

I visited the store today and was greeted by Wasim who was very professional and very friendly. I’m extremely happy with the service and would recommend using the services they offer in the store. Wasim was very knowledgable and helpful.

February 6, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Kay,

Thanks for taking your time to share this experience in store. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Really good

Really good
Wasim was kind and helpful

February 2, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Hannah,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Waz was Excellent

Waz was Excellent

January 4, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was so professional and polite

Wasim was so professional and polite

January 2, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Katy,

Thanks for letting us know what an amazing job Wasim did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into store today to upgrade my…

I came into store today to upgrade my phone and I was helped by Waz he was very helpful and sorted me out with my new phone, Amazing experience, Thank you

January 2, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Ellie,

Thanks for letting us know what an amazing job Waz did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim made it really easy for me

Wasim made it really easy for me. I tried to swap over online and it was confusing- but no worry I popped into the Llandudno store and 20 mins later had my new phone all sorted.

December 24, 2024
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Ruth. Thank you for your review for Wasim. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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