Vodafone UK - Llandudno Reviews 

276
TrustScore 5 out of 5

4.9

34 Victoria Centre, LL30 2NG Llandudno, GB


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Rated 5 out of 5 stars

Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more

Company replied

Rated 5 out of 5 stars

We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more

Company replied

Rated 5 out of 5 stars

I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more

Company replied

Rated 5 out of 5 stars

I had been waiting for the Z Fold 8 to become available and after it was, I wanted to upgrade from my Z Fold 6 which was provided for me by Vodafone, Llandudno. They have been amazing over many d... See more

Company replied


Company details


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  • 34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

276 reviews

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4.9

All reviews

(276)

42,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Spoke to Waz very helpful indeed

Spoke to Waz very helpful indeed

August 9, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Wendy,
Thanks for the lovely review and fantastic support for Waz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Waz was very helpful and very…

Spoke to Waz was very helpful and very patient

August 9, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Caroline,

Thanks for the lovely review and fantastic support for Waz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was extremely helpful when coming…

Wasim was extremely helpful when coming to the store. He handled everything with ease, and made us feel welcome. Thank you wasim!

August 5, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi James,

Thank you so much for your wonderful review and the amazing support you’ve shown for Wasim —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Jake

August 6, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Melanie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Spoke to Waz, was so patient with my indecisiveness 😂 really helpful and thorough, very friendly as well 😊

August 3, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Emma,

Thanks for the lovely review and fantastic support for Waz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waz explained explained everything in…

Waz explained explained everything in very fine detail and was very patient with me

July 30, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Louise,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Wasim

Spoke to Wasim, who explained everything for me. Great experience!

July 17, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had great service from Jake

Had great service from Jake, very helpful and knowledgeable

July 16, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Mannie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to waz in store…

Spoke to waz in store today.Absolutely.Fantastic service was very patient as a systems were being very slow , but we got there in the end , brilliant

July 13, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi lisa,

Thank you so much for your wonderful review and the amazing support you’ve shown for Waz—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Waz in store today fantastic…

Spoke to Waz in store today fantastic service very patient and we got there in the end very happy

July 10, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Zak,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was extremely helpful with the…

Jake was extremely helpful with the issue I had on my phone... He had it all sorted in a couple of minutes. Absolute legend and vodafone are extremely lucky to have him

June 30, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Alexander,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Waz today and he was…

Spoke to Waz today and he was absolutely fantastic. I’m very very patient and explained everything really well.

June 16, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Gareth,

We're happy to hear that you had such a fantastic experience.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to waz in store he was absolutely…

Spoke to waz in store he was absolutely fantastic and very helpful impatient

June 6, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Lydia, we are pleased to hear about your brilliant recent experience with Waz. It's great to hear Waz was able to support you with your query. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to waz

Spoke to waz, he sorted me out. He was amazing and very patient

June 2, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Tom,

Thanks for the lovely review and fantastic support for Waz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to was today

Spoke to was today! Very helpful! Always a pleasure to speak to! Thank you was best in the shop

June 2, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience!

Wasim was great, very helpful and very patient! He explained everything clearly, and even though my phone (on another network) was struggling with connection for various codes and checks, he was patient with getting everything sorted.

May 27, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Owain. Thank you for your review for Wasim. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Waz in store today he was…

Spoke to Waz in store today he was very, very helpful, Jake was better

May 26, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Conrad,
Thanks for the lovely review and fantastic support for Waz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Waz in Llandudno…

Very good service from Waz in Llandudno
Many thanks Antony

May 24, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasing was fantastic help and very…

Wasing was fantastic help and very every patient with is

May 24, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Gwion,

Thanks for the lovely review and fantastic support for Wasing.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded my phone in Llandudno store…

Upgraded my phone in Llandudno store and Carly served me, she was brilliant, I will recommend going in store to my friends and family,
Thank you Vodafone

May 9, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey there,
Thanks for the lovely review and fantastic support for Carly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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