Vodafone UK - Llandudno Reviews 

276
TrustScore 5 out of 5

4.9

34 Victoria Centre, LL30 2NG Llandudno, GB


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Rated 5 out of 5 stars

Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more

Company replied

Rated 5 out of 5 stars

We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more

Company replied

Rated 5 out of 5 stars

I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more

Company replied

Rated 5 out of 5 stars

I had been waiting for the Z Fold 8 to become available and after it was, I wanted to upgrade from my Z Fold 6 which was provided for me by Vodafone, Llandudno. They have been amazing over many d... See more

Company replied


Company details


Contact info

  • 34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

276 reviews

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4.9

All reviews

(276)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Spoke to wasim he was amazing

November 19, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We're so happy to hear that you had an amazing experience with our agent Wasim.

Thank you for sharing your feedback,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was very helpful

Jake was very helpful, always explains things very well for me. I'm very pleased with the customer service here

November 19, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We are so happy to hear that you were pleased with the clear explanations provided by agent Jake.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very professional

A very professional, caring answer and response to our issues by staff, in particular store manger, Dan and Zak.

November 14, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Wasim in store today…

Spoke to Wasim in store today absolutely fantastic service and highly recommend

November 13, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service

Neil was so helpful. My elderly mum was put at ease by his lovely manner. He was very knowledgeable and sorted out issues

October 23, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Having a very helpful member of staff

Having a very helpful member of staff Rhiannon was such a help

October 18, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was truly amazing with us

Wasim was truly amazing with us. Highly recommend him and vodafone

October 15, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I Went into the vodafone store in…

I Went into the vodafone store in llandudno as I was due an upgrade, I was greeted by Dan who was very polite and helpful
The whole process was efficient and stress free
I highly recommend vodafone llandudno

October 9, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to wasim who was amazing and…

Spoke to wasim who was amazing and could not do enough for us

October 5, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Llinos,

Thanks for the lovely review and fantastic support for Wasim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Waz in store who was amazingly…

Spoke to Waz in store who was amazingly and very patient given an under system issues ha ha

September 27, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Olivia,

Thanks for the lovely review and fantastic support for Waz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

The young gentleman "zak' helped with an issue is had , he was very punctual and very patient! Thank yiu so kuch for employing such a lovely person

September 18, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Waz he was amazing and got my…

Spoke to Waz he was amazing and got my bill down for me! For a much better phone

September 13, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Waz he was absolutely amazing…

Spoke to Waz he was absolutely amazing and did everything we needed to do

September 13, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Carly

Very helpful and professional

September 12, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to wasim

Spoke to wasim , was so helpful, explained everything in detail so I understand, went above and beyond to make me feel comfortable and to help. Thank you very much

September 11, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Waz

Spoke to Waz, amazing service

August 30, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

spokke waz he was brilliant

spokke waz he was brilliant

August 30, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zak could not have been any better

Zak could not have been any better, my wife’s phone was not working at all.
So we decided to get a new one Zak sorted it with no hassle at all swapped everything over.
Then I decided to get a new phone myself and swapped my daughters over to my old one.
Took a while but was no trouble for Zak…amazing thanks so much 👍

August 9, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Timothy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waz was great

August 9, 2025
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Neo,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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