Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more
Company replied
Location
Switch location34 Victoria Centre, LL30 2NG Llandudno, GB
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See what reviewers are saying
We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more
Company replied
I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more
Company replied
I had been waiting for the Z Fold 8 to become available and after it was, I wanted to upgrade from my Z Fold 6 which was provided for me by Vodafone, Llandudno. They have been amazing over many d... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Llandudno
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom
4.9
Excellent
276 reviews
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This company invites their customers to review, whether positive or negative
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Kai was very helpful throughout the…
Kai was very helpful throughout the purchase
Highly recommended
January 2, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Dylan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
very grateful
Brilliant experience with Rhiannon, went in with a broke phone and she spent lots of time going through my options and I left with a working phone. Very happy as now I can contact my family over new year
December 31, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Had great service from Rhiannon while upgrading my phone in store. Very happy with my new phone and deal.
December 31, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Pauline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Bit rude and condescending to older…
Bit rude and condescending to older person. Me.
Just sell sell sell.
Not a pleasant experience.
Silly smirks and not respectful.
Shame
December 30, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey,
I am sorry to hear that you have been experiencing issues, I appreciate how frustrating this can be.
Please reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Jake was really helpful insightful and…
Jake was really helpful insightful and friendly
December 26, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Talked to Jake
Talked to Jake
Excellent service
Friendly experience
December 20, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Carl,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Goodhelpful pleasent servise from …
Goodhelpful pleasent servise from JAKE today
December 15, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Elwyn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Spoke to Wasim in store today he was…
Spoke to Wasim in store today he was very helpful and sorted out my phone for me
December 11, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Ethan,
Thanks for the lovely review and fantastic support for Wasim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic Store Advisor -Rhi
I went into the store to enquire into a phone upgrade as my phone was broken.
All the staff were friendly and there was a relaxed and warm atmosphere.
Rhi was quick to invite me over to help and advised me with clearly much knowledge and care.
Rhi went above and beyond to give me the best deal and was even able to trade my old phone in to give some cash back (despite the many difficulties in doing this with the broken screen). Rhi was incredibly friendly and professional and worked above my expectations to ensure I left with the best deal. Not only did I leave with a fantastic phone deal, Rhi also switched me to a much better broadband deal.
Rhi was absolutely lovely and made my experience beneficial and enjoyable. Fantastic team member, deserves recognition. Thankyou
November 28, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Roxanne,
Thanks for the lovely review and fantastic support for Rhi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wasim was brilliant
Wasim was brilliant, very happy with the service
December 7, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Barbara,
Thanks for the lovely review and fantastic support for Wasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service!!
Brilliant service!!! Thank you so much!
Wasim was fantastic!
December 7, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey there,
Thanks for the lovely review and fantastic support for Wasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Did my upgrade had great service from…
Did my upgrade had great service from Jake highly recommend:)
November 28, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Ian,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great customer service
kai served me and was very polite, and thorough when running through details with me. great customer service thanks very much
November 29, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Miss Zena Wood,
Thanks for the lovely review and fantastic support for Kai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service in Llandudno store from Rhi. Had great advice and service and would recommend
November 28, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came into local Llandudno store today…
Came into local Llandudno store today to see Jake, helped me to upgrade my device, was very helpful with everything I asked and was very easy. Highly recommend.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Joseph,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went into Vodafone today to upgrade my…
Went into Vodafone today to upgrade my phone had great service from Jake gave me a amazing deal on my phone
November 27, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Bartlie,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Visited Llandudno Vodaphone shop today…
Visited Llandudno Vodaphone shop today and had a lovely experience with Rhi the advisor. She was very patient professional and open and honest. She was extremely helpful and had just an abundance of knowledge and was able to answer all our questions. My mum is registered blind she’s quite deaf but was very patient with mum. Mum loved her and felt included in the experience. Rhi is definitely a member a staff to treat well and hold onto.
November 27, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Tracy,
Thanks for the lovely review and fantastic support for Rhi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Rhiannon was great today and gave great…
Rhiannon was great today and gave great service
November 27, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Jeffrey,
Thanks for the lovely review and fantastic support for Rhiannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to wasim in store today
Spoke to wasim in store today. Absolutely fantastic and very helpful
November 20, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Wasim in the llandudno store was…
Wasim in the llandudno store was absolutly fantastis with us
November 19, 2025
Unprompted review
Reply from Vodafone UK - Llandudno
We are happy to hear that you had a fantastic experience in our Llandudno Store.
Thank you for your review,
Vodafone Social Media Team
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