Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more
Company replied
Location
Switch location34 Victoria Centre, LL30 2NG Llandudno, GB
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See what reviewers are saying
We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more
Company replied
I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more
Company replied
I had been waiting for the Z Fold 8 to become available and after it was, I wanted to upgrade from my Z Fold 6 which was provided for me by Vodafone, Llandudno. They have been amazing over many d... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Llandudno
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom
4.9
Excellent
276 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Zak was very knowledgeable and helpful…
Zak was very knowledgeable and helpful when setting up my new phone.
February 17, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hi Charlotte,
Thank you so much for your wonderful review and the amazing support you’ve shown for Zak—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
New phone
Went into Vodafone Llandudno today to upgrade. Had first class service yet again from Jake and also Dan, the store manager. Nothing was too much trouble for Jake finding the right plan and phone for me. Left the shop feeling very satisfied and excited to have my new phone. Thankyou
February 23, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Customer service
Customer service. Had a problem with malware on my phone went into llandudno store and Rhi was very helpfull and sorted and explained everything to me step by step brilliant service
February 19, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Michael,
Thanks for the lovely review and fantastic support for Rhi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We always go to the Vodafone shop in…
We always go to the Vodafone shop in Llandudno because of the excellent customer service over many years.
I needed a new phone, Jake listened to what I wanted, suggested a phone, ordered it and I returned a few days later for him to transfer everything. All excellent
Returned today with a small query which he sorted out
February 13, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Celia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Easy transaction
Was worried about coming into vodafone today but Rhi was amazing and made the whole transaction very easy
February 6, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Chris,
Thanks for the lovely review and fantastic support for Rhi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wasim was amazing again today as always
Wasim was amazing again today as always
February 1, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Gill,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Wasim was amazing very helpful and…
Wasim was amazing very helpful and sorted the phone out for me
February 1, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service
Came in and was served by Rhi. She really helped me with my phone and I am very grateful. Such great service in store!
January 28, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Bethan,
Thanks for the lovely review and fantastic support for Rhi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Zak was absolutely brilliant and got me…
Zak was absolutely brilliant and got me a fantastic deal on my new phone
January 29, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Clare,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very Helpful & informative
This was Very helpful, patient & understanding as we are a retired couple & she was attentive to our needs.
January 28, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Sheila ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service by Zak
Amazing by Zak, popped in with a Charging issue and ended up leaving with a better sim deal
January 27, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Cannot thanks Rhi enough for helping me upgrade my phone and sort out my broadband.
She was so understanding and took her time to sort everything out.
January 25, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Karen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Moved my broadband and SIM from 02 Jake…
Moved my broadband and SIM from 02 Jake was really helpful :)
January 23, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Aileen,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great server from Jake really helpful
Great server from Jake really helpful
January 26, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey there,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake and Dan were great finding me a…
Jake and Dan were great finding me a new deal and setting up the phone
January 14, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Alun,
This is really lovely to hear, thanks for the review for Jake and Dan!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wasim was excellent as always 5 out of 5
January 13, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Spoke to wasim he was brilliant as…
Spoke to wasim he was brilliant as always
January 13, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Waz was absolutely fantastic can’t…
Waz was absolutely fantastic can’t thank you enough.
January 11, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Anwar,
Thanks for the lovely review and fantastic support for Waz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wasim install was absolutely fantastic…
Wasim install was absolutely fantastic and did everything I needed him to do. I made everything really easy for me.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Natalie,
Thanks for the lovely review and fantastic support for Wasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Spoke to Wasim in Vodafone he was…
Spoke to Wasim in Vodafone he was absolutely amazing. I could not do enough to help me.
January 4, 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Lorraine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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