Vodafone UK - Llandudno Reviews 

276
TrustScore 5 out of 5

4.9

34 Victoria Centre, LL30 2NG Llandudno, GB


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Rated 5 out of 5 stars

Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more

Company replied

Rated 5 out of 5 stars

We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more

Company replied

Rated 5 out of 5 stars

I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more

Company replied

Rated 5 out of 5 stars

I had been waiting for the Z Fold 8 to become available and after it was, I wanted to upgrade from my Z Fold 6 which was provided for me by Vodafone, Llandudno. They have been amazing over many d... See more

Company replied


Company details


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  • 34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

276 reviews

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4.9

All reviews

(276)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

First class customer services

Wasim was extremely helpful in sorting out my new contract 😀

April 1, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great advice

Went in to discuss my business contract and was served by Rhi who gave great Service and was very helpful

March 30, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Bwyd,

Thanks for the lovely review and fantastic support for Rhi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Zak.

March 20, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Bethan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zak was brilliant

March 18, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Angharad,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Zak

Great service from Zak. Did me a really good deal for a new phone upgrade and new tablet.

March 17, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Julie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rhiana was very professional and gave…

Rhiana was very professional and gave excellent service . Very helpful

March 8, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Paul,

Thanks for the lovely review and fantastic support for Rhiana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was excellent as always

March 11, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Eleri,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was brilliant

Wasim was brilliant. Tha k you so much

March 7, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in with a dodgy charge port

Went in with a dodgy charge port, Jake had a look and cleared the port fully, problem solved. Also saved me £12.50/month on my existing SIM deal as well, a worthwhile visit!

March 7, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Renewal with Jake

Had a very good service from Jake, lovely person, very helpful

March 6, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Maureen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Jake today helped me…

Great help from Jake today helped me set up my phone

March 6, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Loved dealing with wasim

Loved dealing with wasim, he made e everything easy for me

March 5, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Innocent Abonyi,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafon

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim gave me loads of help and great…

Wasim gave me loads of help and great customer service I will definitely be recommending the Vodafone shop in llandudno and in particular Wasim Ali

Thank you

March 5, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Marie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim in store

Wasim in store
From start to finish Wasim was brilliant and very knowledgeable and friendly.
Will definitely be recommending him to our friends

March 5, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Michael,

Thanks for the lovely review and fantastic support for Wasim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in today an Rhi was ever so…

I came in today an Rhi was ever so helpfull and sorted out my issue with my phone. Cant thank her enough.

March 5, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was very very helpful

Wasim was very very helpful

March 1, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey ,Carl ​

Thanks for the lovely review and fantastic support for Wasim. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was awesome patients of a saint

February 28, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Brenda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Experience

Such great a experience at Vodafone Llandudno. I was served by Rhi and she was very informative and spent time going through everything thoroughly.

February 25, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was amazing thank you

February 28, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Jake helped me set…

Great service from Jake helped me set up my new phone

February 23, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Ann,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jake —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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