Vodafone UK - Llandudno Reviews 

276
TrustScore 5 out of 5

4.9

34 Victoria Centre, LL30 2NG Llandudno, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more

Company replied

Rated 5 out of 5 stars

We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more

Company replied

Rated 5 out of 5 stars

I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more

Company replied

Rated 5 out of 5 stars

I had been waiting for the Z Fold 8 to become available and after it was, I wanted to upgrade from my Z Fold 6 which was provided for me by Vodafone, Llandudno. They have been amazing over many d... See more

Company replied


Company details


Contact info

  • 34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(276)

42,456 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wasim was amazing thank you for the new…

Wasim was amazing thank you for the new deal

May 12, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Simply trying to transfer ownership…

Simply trying to transfer ownership from one name to another, round and round in circles, Live chat doesn't answer the question, i have been in store and they were useless if not a little rude. Just keep sending me the same thing. So frustrating and difficult !!!

May 5, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Victoria,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zak was very helpful and knowledgeable

Zak was very helpful and knowledgeable

May 1, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Alison,

Thanks for the lovely review and fantastic support for Zak.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake help me with my sim deal

Jake help me with my sim deal. Lovely chap highly recommend

April 29, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Menna,

Thank you for your review. It's always lovely to read such nice feedback for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rhiannon was a superstar

Rhiannon was a superstar, amazing work setting up my new phone

April 28, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Glenys,

Thanks for the lovely review and the fantastic support you’ve shown for Rhiannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient advisor

Very patient advisor. Rhi was very friendly and took time with me

April 27, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Mai,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with service

Happy with the level of service from Rhi in store. Very helpful and friendly

April 20, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Olivia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to upgrade my sim had great…

Went to upgrade my sim had great service from Jake

April 27, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Nigel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rhi

Great service from Rhi. Really helpful

April 27, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff (Jake)

Very helpful staff (Jake)
Speedy service, and managed to save me some money on my contract

April 27, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Emily,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Zak who did me a…

Fantastic service from Zak who did me a super deal

April 18, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Roberts,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jason was a great help

Jason was a great help, made the experience very straight forward and easy. Thank you to Dan, Jason and team.

April 16, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was great

Wasim was great, excellent service

April 12, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Gwyn,

Thanks for the lovely review and fantastic support for Wasim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Zak sold me and my partner an iPhone 17 each. I was apprehensive as I was a new customer to Vodafone but he made the whole process easy to understand and swift. I got plenty of data on my plan for a price we are very happy with. I will be returning to the store when I am due an upgrade.

April 11, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Megan,

Thanks for the lovely review and fantastic support for Zak.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was great and very patient

Wasim was great and very patient

April 11, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Ollie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jason and Zak were amazing helping us…

Jason and Zak were amazing helping us today in the Llandudno store. Very pleased with the service

April 10, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Nicole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely service from Zak who did me and…

Lovely service from Zak who did me and my sister a great deal on our new pixel phones!

April 6, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Carol,

Thanks for the lovely review and fantastic support for Zak.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was very friendly and made us feel…

Jake was very friendly and made us feel at ease, with great customer service

April 4, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Ian,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was very helpful

April 2, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim. was fantastic explaining our…options very helpful and patient

Wasim was fantastic explaining our options and setting up

April 1, 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Carole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look