Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more
Company replied
34 Victoria Centre, LL30 2NG Llandudno, GB
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Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more
Company replied
We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more
Company replied
I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more
Company replied
I had been waiting for the Z Fold 8 to become available and after it was, I wanted to upgrade from my Z Fold 6 which was provided for me by Vodafone, Llandudno. They have been amazing over many d... See more
Company replied
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34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom
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we had a great experience today rhi was very helpful and got us a great deal in store. perfect services

Reply from Vodafone UK - Llandudno
Wasim was amazing as always
Helped us save money

Reply from Vodafone UK - Llandudno

Reply from Vodafone UK - Llandudno
Came in for photos transfer & ended up saving money !!!
Super knowledgable service from Jake .

Reply from Vodafone UK - Llandudno
Want to just say thank you to jake for his excellent service and patience with me he made the whole process so much easier for me. Talked me through everything honestly such a credit to Vodafone. Thanks again

Reply from Vodafone UK - Llandudno
Jake gave me great advice
Very patient and helpful

Reply from Vodafone UK - Llandudno
Wonderful experience with Zak!! He got me a great deal for a new sim only plan!!

Reply from Vodafone UK - Llandudno
Wasim what’s absolutely amazing and helpful as always, he deserves a pay rise

Reply from Vodafone UK - Llandudno
Jason was brilliant with my upgrade and excellent service

Reply from Vodafone UK - Llandudno

Reply from Vodafone UK - Llandudno

Reply from Vodafone UK - Llandudno
Rhiannon was vwry helpful when I went to store and helped me upgrade my phone

Reply from Vodafone UK - Llandudno
Very friendly. Excellent customer service and provided the right financial and technical incentives and knowledge to keep with Vodafone mobile and switch Broadband to Vodafone

Reply from Vodafone UK - Llandudno
BEWARE. We took out a broadband and phone contract last year. It did not do as promised so we cancelled in the 14 day cooling off period and return equipment. Argument over them not getting equipment. Still being charged now MAY 2025. Multiple complaint and a visit to shop who are not even both ed to chase up. ONGOING

Reply from Vodafone UK - Llandudno
Thank you to Zak in Vodafone in helping me with my new WiFi set up .He explained everything very clearly and was very knowledgeable about the products he suggested. Product was great value cheaper than my old provider .

Reply from Vodafone UK - Llandudno
Wasim was amazing as always, very very patient. Thank you

Reply from Vodafone UK - Llandudno
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