Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more
Company replied
34 Victoria Centre, LL30 2NG Llandudno, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more
Company replied
We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more
Company replied
I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more
Company replied
I had been waiting for the Z Fold 8 to become available and after it was, I wanted to upgrade from my Z Fold 6 which was provided for me by Vodafone, Llandudno. They have been amazing over many d... See more
Company replied
Written by the company
34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Vodafone UK - Llandudno
Jason who served me was very helpful and his advice was excellent, he was very patient and polite so from going into the store to maybe changing my broadband supplier i renewed my contract and added 2 new mobile sims contract thanks for your help Jason.

Reply from Vodafone UK - Llandudno
Wasim was excellent. Went above and beyond. I am so happy with the arrive I received. Many thanks

Reply from Vodafone UK - Llandudno
Jake from the Vodafone Llandudno store was AMAZING with us! He migrated us from 3 to Vodafone and ensured we not only got the best deal but went out of his way to ensure we left the store with exactly what we were after. Despite challenges with the system he was persistent and was determined to ensure we left the store with what we were after. He listened to everything we wanted and made sure our needs were met whilst also being friendly and professional. He wasn’t pushy at all and didn’t make us feel sold to, but made us feel like a valued customer. Thanks Jake! You’re a star and a true credit to VodafoneThree!

Reply from Vodafone UK - Llandudno

Reply from Vodafone UK - Llandudno
Went into Vodafone and saw Zak. Knew his stuff left a happy man

Reply from Vodafone UK - Llandudno
Did upgrade on my Sim today. Jake was great saved me money an got me unlimited data :)

Reply from Vodafone UK - Llandudno
Had great service from Jake today. Helped my upgrade to new phone was really knowlegable

Reply from Vodafone UK - Llandudno
Jason was very patient and answered all the questions we had regarding our intended purchases

Reply from Vodafone UK - Llandudno
Jason was great and friendly. Well knowledgeable

Reply from Vodafone UK - Llandudno
Rhiannon was knowledgeable and friendly and helped me gt what worked for me

Reply from Vodafone UK - Llandudno
I was having problems with my phone contract and Jason was able to help sort it out. He was kind and respectful and never once made me feel like a burden. Vodafone are lucky to have him working there. Thank you!

Reply from Vodafone UK - Llandudno
Jason was amazing, helped me sort out my contract situation so grateful to him

Reply from Vodafone UK - Llandudno
Wasim was brilliant
Very very patient
Thank yiu so much

Reply from Vodafone UK - Llandudno

Reply from Vodafone UK - Llandudno
Wasim was efficient and helpful. Got what we needed in 30 minutes and a very good deal. Thank you

Reply from Vodafone UK - Llandudno
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.