Rianne was absolutely fantastic! She was incredibly efficient, patient, and friendly, she was helping us set up our broadband and our eSIMs. She made the whole process so easy, we couldn’t recommend h... See more
Company replied
Location
Switch location101- 103 High Road,, Balham, SW12 9AP London, GB
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See what reviewers are saying
Highly recommend this branch - came away with two better phone contracts and 5G broadband. Saif could not have been more helpful and thorough, he gave us plenty of options and wasn't pushy at all. Mov... See more
Company replied
⭐⭐⭐⭐⭐ Alex Voda went above and beyond to help me. She was professional, patient, and incredibly supportive throughout the whole process. She took the time to answer all of my questions, explained eve... See more
Company replied
Saif was extremely helpful, he knows his stuff and sorted me out with what I needed. On top of the Internet contract I took out, I am now looking to take out an additional phone contract due to his ex... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Balham High Road
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
101- 103 High Road,, Balham, SW12 9AP, London, United Kingdom
4.6
Excellent
32 reviews
Asks customers to review
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Amazing service
I had a really positive experience with the customer service team. Albert and Arouge were both extremely professional, friendly, and efficient in handling my query. They listened carefully, explained everything clearly, and ensured the issue was fully resolved without any hassle. It’s refreshing to receive such attentive and supportive service. Thank you both for making the process smooth and stress-free. Highly recommended!
February 24, 2026
Unprompted review
Reply from Vodafone UK - London Balham High Road
Hey Flavia ,
Thanks for the lovely review and fantastic support for Albert and Arouge.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely staff
January 19, 2026
Unprompted review
Reply from Vodafone UK - London Balham High Road
Hey Valencia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Balham High Road
Hey George,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had a great experience at the…
I had a great experience at the Vodafone store in Balham. The staff were friendly, knowledgeable, and genuinely took the time to help me find the best option for my needs. Everything was explained clearly with no pressure or upselling, and the whole process was quick and smooth. It’s refreshing to receive such professional and honest customer service. Highly recommend this store to anyone looking for help with Vodafone services.
January 19, 2026
Unprompted review
Reply from Vodafone UK - London Balham High Road
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Albert was incredibly helpful and…
Albert was incredibly helpful and informative on my visit today. He helped me upgrade my phone and also reviewed my billing moving forward.
It was clear Albert was super helpful to all staff in the store today.
December 20, 2025
Unprompted review
Reply from Vodafone UK - London Balham High Road
Hey there,
Thanks for the lovely review and fantastic support for Albert.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rianne was amazing
Rianne was super helpful with our order and answered all of our questions. She was knowledgeable and was able to help with our new phone order. Thank you again Rianne!
December 19, 2025
Unprompted review
Reply from Vodafone UK - London Balham High Road
Hey Michaela,
Thanks for the lovely review and fantastic support for Rianne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
We loved Rianne she was such an…
We loved Rianne she was such an attentive advisor, my mom and I had the best conversation with her whilst just coming in to pick up a phone. Experiences like this is why I love Vodafone
December 19, 2025
Unprompted review
Reply from Vodafone UK - London Balham High Road
Hey,
Thanks for the lovely review and fantastic support for, Rianne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Balham High Road
Hey Cynthia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service
Albert was friendly, professional, and extremely efficient. He went above and beyond in helping me navigate my Vodafone broadband and mobile contracts.
November 29, 2025
Unprompted review
Reply from Vodafone UK - London Balham High Road
Hey Lucy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Balham High Road
Hi. We're happy to hear that you found our team member helpful, friendly, and professional. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service was really helpful with helping me to register for my new home service
Customer service was really helpful as she has provided me with the best options there is to make sure I was very satisfied..
Thank you so much for your support
October 19, 2025
Unprompted review
Reply from Vodafone UK - London Balham High Road
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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