Vodafone UK - London Brixton Reviews 

528
TrustScore 5 out of 5

4.9

423 Brixton Road, SW9 8HE Brixton, GB


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Rated 5 out of 5 stars

Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... See more

Company replied

Rated 5 out of 5 stars

Christina & Hana, we're very helpful and they even stayed later to ensure our issue was sorted. I will definitely recommend this store to my family and friends.

Company replied

Rated 5 out of 5 stars

Mikela was very very helpful getting my samsung galaxy S26 ultra, she went above and beyond to get the best deal, she is a credit to Vodafone. I caused her plenty of work to sort out a new contract an... See more

Company replied

Rated 5 out of 5 stars

My experience form staff weas excellent. She was patient kind a d understanding.. as a pensioner. She explained and simplify information so that I understood clearly. I'm felt sure she sold me the... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Brixton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 423 Brixton Road, SW9 8HE, Brixton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

528 reviews

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1-star

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4.9

All reviews

(528)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Mikela was very helpful

Mikela was very helpful. Made the whole process easy and swift. Very good customer service. Very much appreciated!

March 5, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Rebecca,

Thanks for the lovely review and fantastic support for Mikela.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I can't find the words in the book of…

I can't find the words in the book of life to describe what Selby has done for me as a customer.
This customer service, patience, and knowledge is one in a million,
Above standard .
I have had an issue with my s25 for months and moving between Vodafone shops and chatting on the phone to Vodafone team and had no luck for months .
I walked into the Vodafone shop at Brixton and selby was amazing, fantastic.
He sorted the issue and am very grateful 🙏.
He is definitely an asset to Vodafone.
Thanks
Selby

March 3, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Albert,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas is really good

Abbas is really good, gave me excellent service, he was very patient, polite and helpful.

March 2, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Bola,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas was BRILLIANT

March 2, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Peter,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selby is amazing

February 27, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey May,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Selby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A huge thank you to Karina for being so…

A huge thank you to Karina for being so patient and helpful. Amazing service.

February 25, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Jasmine
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selby is superb

Selby is a great guy. Kind, informative and honest. Really can’t fault the service.

February 21, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Paul,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Selby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grat customwe service from Karina

Grat customwe service from Karina. Really Happy with my visit to the store today, she was really helpfull

February 20, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Sandra,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karina is a very professional person


Karina is a very professional person, I felt so comfortable and happy with her service.

February 20, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Maria,

Thanks for the lovely review and fantastic support for Karina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience today with the…

I had a great experience today with the help that Karina provided. Brixton branch. Great customer service, polite and attentive.

February 18, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey lorna,

Thanks for the lovely review and fantastic support for Karina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’m very happy with my visit today

I’m very happy with my visit today. I could change my home network because the attendant offered to me and made everything. And I just came to get a new sim-card. The attendant is very helpful and kind.

February 15, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Elisabete,

Thanks for the lovely review and fantastic support for our store team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selvey was great

Selvey was great. Very knowledgeble. Covered everything i needed and set my new phone up. The Ipad was a bonus but a welcome one

February 14, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Adrian,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful

Super helpful, patient with all my questions

February 11, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Erica,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas is really amazing he went beyond…

Abbas is really amazing he went beyond to help my dad with his new phone and a tablet

February 10, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Maria,

Thanks for the lovely review and fantastic support for Abbas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas is amazing he provided me with…

Abbas is amazing he provided me with excellent service

February 10, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience at the Brixton…

Had a great experience at the Brixton Vodafone store. Abbas was absolutely amazing — so friendly, patient, and really took the time to explain everything clearly. He was genuinely helpful and made the whole process easy and stress-free. Couldn’t have asked for better service. Thank you, Abbas!

February 10, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Erlanda,

Thanks for the lovely review and fantastic support for Abbas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas was incredibly helpful

Abbas was incredibly helpful, friendly, and patient. He took the time to address all my concerns and worked hard to find the best options for me. It was such a positive experience.

February 9, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Eleni,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Abbas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas provided ne with excellent…

Abbas provided ne with excellent service will recommend my friends and family

February 9, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Shala,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service

This afternoon I came into Vodafone with my dad to sort out our contracts with the help of Selby who was very communicative and helped us sort out our contracts and made sure we understood the whole journey and did not just rush the process . Selby made sure each step was broken down to us and we grasped the process , we are indeed very happy with the customer service as Vodafone users

February 7, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

“Great experience at the Vodafone…

“Great experience at the Vodafone store. Excellent service from Selby, the Assistant Manager — very helpful and professional. Highly recommend.”

February 6, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hi ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Selby—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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