Vodafone UK - London Brixton Reviews 

526
TrustScore 5 out of 5

4.9

423 Brixton Road, SW9 8HE Brixton, GB


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Rated 5 out of 5 stars

Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... See more

Company replied

Rated 5 out of 5 stars

Christina & Hana, we're very helpful and they even stayed later to ensure our issue was sorted. I will definitely recommend this store to my family and friends.

Company replied

Rated 5 out of 5 stars

My experience form staff weas excellent. She was patient kind a d understanding.. as a pensioner. She explained and simplify information so that I understood clearly. I'm felt sure she sold me the... See more

Company replied

Rated 5 out of 5 stars

Cristina, Joseph and Hana made my experience getting a new phone so easy and smooth. They worked really really hard and make it an understandable process. Thank you to them

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Brixton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 423 Brixton Road, SW9 8HE, Brixton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

526 reviews

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4.9

All reviews

(526)

41,063 reviews in the last 12 months

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Rated 5 out of 5 stars

Selby was friendly and very…

Selby was friendly and very informative. He made everything easy to understand.

May 9, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey George,



Thank you for your review. It's always lovely to read such nice feedback.



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Selby was absolutely fantastic

Selby was absolutely fantastic, was able to help me with my complicated SIM card related issue and was very friendly!

May 4, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to Vodafone brixton branch

I went to Vodafone brixton branch, Selahattin gave me and my friend amazing deal. He was friendly and helpful and went out of his way to get both myself and my friend good deals. Excellent customer service.

May 1, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Adar,

Thanks for the lovely review and fantastic support for Selahattin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gui excelent employer very nice 😁

April 24, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Paty,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karina is the best

The service was excellent and very comfortable. Karina was amazing—she is truly the best at what she does. I loved the experience and it was a pleasure to meet her.

April 24, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Sebastian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joseph Alejandro was excellent

Joseph Alejandro was excellent. I'm not at all tech savvy and also have cognitive and memory issues. He was very calm and patient, spoke slowly and clearly. It was evident that he is very knowledgeable and he quickly sorted out my software problems. Highly recommended!!

April 23, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Richard,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Selahattin

I was served by Selahattin, and he was bery informative, extremely helpful from the start to finish. Helped me get the best contract and price which suited me. Great energy and very professional

April 21, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Markanold,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service and good attitude.

April 19, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

effective..efficient and extremely…

effective..efficient and extremely helpful. ta gui

April 12, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey John,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The Vodafone store in Brixton has to be…

The Vodafone store in Brixton has to be one of the best vodafone stores in London. I hear you all say, Brixton! Yes, that’s right. The team in this store are so dedicated to providing the most professional, efficient, knowledgeable & personable service. All of the staff in this store are a great team. However, Mikela & Joseph are absolutely amazing. Not only have they helped me, with all of the mobile jargon! I took my Son into the store to meet these guys to get his mobile sorted. He was super impressed and could see why I didn’t want to go anywhere else except for the Vodafone Brixton. Love you guys! Thankful for the opportunity to receive your fantastic service!

April 9, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very good and helpful today

very good and helpful today

March 27, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selby was fantastic

Selby was really helpful in getting me on a phone plan despite it being very busy in store. He was able to deftly manage multiple customers simultaneously.

March 25, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Martin,

Thanks for the lovely review and fantastic support for Selby.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service!

Very good service!! Guided me through the entire process.

March 25, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Stefan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joseph Alejandro helped me choose my…

Joseph Alejandro helped me choose my phone with professionalism and efficiency. Super kind guy and I hope he gets a raise!

March 22, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Guilherme, ​

Thanks for the lovely review and fantastic support for Joseph. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

I receive a great experience and the…

I receive a great experience and the actitud of staff was very polite, specially Joseph Alejandro

March 21, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Simbana,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I cant be any happier

I cant be any happier, Selby is a life human saver. He restores any means assurance I had left. I came in complaing about my phone but left with a package deal and broad smile. I am so happy and if you should ever see this Selby I would just like to say thanks and to know you were fasting too. Super excellent service.

March 18, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Antonett,

Thanks for the lovely review and fantastic support for Selby.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I always find Vodafone in Brixton staff…

I always find Vodafone in Brixton staff to be extremely supportive and really helpful. They are knowledgable and really looked after every customer that pop in. This time I met with a lovely manager there and his name is Selahattin and he was so keen to help us. He checked and updated my account to find anything cheaper to replace. He sold me an excellent gigacube broadband and is wonderful and reduced some costs for me. He worked fast, full of knowledge so I recommend this store to anyone. I felt so happy with Vodafone service and would recommend vodafone to anyone.

March 11, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Quang,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer for over 20yrs & can say with…

Customer for over 20yrs & can say with certainty- Brixton is hands down the best Voda store!
Selby really went beyond to make sure I walked content (even after a tantrum over my lost phone info, he didn’t lose his nerve or patience). Thank you!!!

March 5, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey SB,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikela was very helpful

Mikela was very helpful. Made the whole process easy and swift. Very good customer service. Very much appreciated!

March 5, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Rebecca,

Thanks for the lovely review and fantastic support for Mikela.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I can't find the words in the book of…

I can't find the words in the book of life to describe what Selby has done for me as a customer.
This customer service, patience, and knowledge is one in a million,
Above standard .
I have had an issue with my s25 for months and moving between Vodafone shops and chatting on the phone to Vodafone team and had no luck for months .
I walked into the Vodafone shop at Brixton and selby was amazing, fantastic.
He sorted the issue and am very grateful 🙏.
He is definitely an asset to Vodafone.
Thanks
Selby

March 3, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Albert,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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