Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... See more
Company replied
423 Brixton Road, SW9 8HE Brixton, GB
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Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... See more
Company replied
Christina & Hana, we're very helpful and they even stayed later to ensure our issue was sorted. I will definitely recommend this store to my family and friends.
Company replied
My experience form staff weas excellent. She was patient kind a d understanding.. as a pensioner. She explained and simplify information so that I understood clearly. I'm felt sure she sold me the... See more
Company replied
Cristina, Joseph and Hana made my experience getting a new phone so easy and smooth. They worked really really hard and make it an understandable process. Thank you to them
Company replied
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423 Brixton Road, SW9 8HE, Brixton, United Kingdom
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Very helpful, lots of good advise. Thanks Selby for looking after us.

Reply from Vodafone UK - London Brixton
Hana has provided me with an amazing service today.She has been professional and extremely helpful.Her understanding of Vodafone products and services are excellent and exceptional.She is an asset to Vodafone and the Brixton team\branch.
Thank you very much Hana.
Much appreciated.Good job.

Reply from Vodafone UK - London Brixton
Hana was fantastic. So helpful and went above and beyond. She is such an asset to the Brixton branch. Thank you Hana!

Reply from Vodafone UK - London Brixton
Ali in the Brixton branch was incredibly helpful.

Reply from Vodafone UK - London Brixton
costumer service was excellent, i was really well taken care of and received the best help possible. How was taking care of me was Joseph Alejandro. Excellent customer service!!

Reply from Vodafone UK - London Brixton
Hana was amazing really helpful and cheerful person.

Reply from Vodafone UK - London Brixton

Reply from Vodafone UK - London Brixton
I had issues setting up a new device and Joseph was incredibly helpful. Sorted out all the issues in about 20 mins. Really sound advice. Walked me through all the steps. Ensured the device was working before I left.

Reply from Vodafone UK - London Brixton

Reply from Vodafone UK - London Brixton
Great experience from Jahid in-store. Thank you

Reply from Vodafone UK - London Brixton

Reply from Vodafone UK - London Brixton
An amazing customer service provided by Shelby. Sorry if I have misspelled his name, but I think he might be one of the managers here at your Brixton branch. I was so impressed by his energy, knowledge and the respect and curtesy he gave throughout the 1hour upgrade process. What also stood out was his patience and understanding in being able to explain everything in the manner and ways that made sense to me. He is truly an amazing person which made my experience easy. I just want to say big thank you.

Reply from Vodafone UK - London Brixton
Great customer service and communication from Joseph

Reply from Vodafone UK - London Brixton
The staff were very helpful, especially Joseph. This made the experience very pleasant

Reply from Vodafone UK - London Brixton
Mikayla was super kind, helpful and efficient today. Really recommend the service.

Reply from Vodafone UK - London Brixton
Josepf it's wery nice, and is doing job very well. Is so 5 star

Reply from Vodafone UK - London Brixton
Jay has been outstanding, excellent customer service strongly recommend

Reply from Vodafone UK - London Brixton
Brilliant service from hana from the Brixton store .a very dedicated lady providing excellent customer service. A credit to Vodafone.
Kind Regards
T.Etti Mr

Reply from Vodafone UK - London Brixton
Karina in the Brixton store was extremely knowledgeable with advice about my plan options and her colleague Ali came to support with the final part of the transaction. She thoroughly explained my options with sim only as well as my contract with needed some clarification. She also explained how I was to be use my spend manager. I am now all up to date with my plan. Excellent service and addition to the Brixton store

Reply from Vodafone UK - London Brixton

Reply from Vodafone UK - London Brixton
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