Vodafone UK - London Brixton Reviews 

526
TrustScore 5 out of 5

4.9

423 Brixton Road, SW9 8HE Brixton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... See more

Company replied

Rated 5 out of 5 stars

Christina & Hana, we're very helpful and they even stayed later to ensure our issue was sorted. I will definitely recommend this store to my family and friends.

Company replied

Rated 5 out of 5 stars

My experience form staff weas excellent. She was patient kind a d understanding.. as a pensioner. She explained and simplify information so that I understood clearly. I'm felt sure she sold me the... See more

Company replied

Rated 5 out of 5 stars

Cristina, Joseph and Hana made my experience getting a new phone so easy and smooth. They worked really really hard and make it an understandable process. Thank you to them

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Brixton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 423 Brixton Road, SW9 8HE, Brixton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

526 reviews

5-star
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1-star

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4.9

All reviews

(526)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful, lots of good advise. Thanks Selby for looking after us.

July 3, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Toby,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hana has provided me with an amazing…

Hana has provided me with an amazing service today.She has been professional and extremely helpful.Her understanding of Vodafone products and services are excellent and exceptional.She is an asset to Vodafone and the Brixton team\branch.
Thank you very much Hana.
Much appreciated.Good job.

July 1, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey William,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hana was fantastic

Hana was fantastic. So helpful and went above and beyond. She is such an asset to the Brixton branch. Thank you Hana!

June 27, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali in the Brixton branch was…greta.

Ali in the Brixton branch was incredibly helpful.

June 23, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

costumer service was excellent

costumer service was excellent, i was really well taken care of and received the best help possible. How was taking care of me was Joseph Alejandro. Excellent customer service!!

June 23, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Lucas,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Joseph.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hana was amazing really helpful and…

Hana was amazing really helpful and cheerful person.

June 17, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Faze,

Thanks for the lovely review and fantastic support for Hana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selby was really helpful

Selby was really helpful, great service

June 15, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Lima,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

I had issues setting up a new device and Joseph was incredibly helpful. Sorted out all the issues in about 20 mins. Really sound advice. Walked me through all the steps. Ensured the device was working before I left.

June 13, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Vicki,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Learnt a lot from Gui.

June 12, 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey David,

Thanks for the lovely review and fantastic support for Gui.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience from Jahid in-store

Great experience from Jahid in-store. Thank you

May 30, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent

May 23, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

An amazing customer service provided by…

An amazing customer service provided by Shelby. Sorry if I have misspelled his name, but I think he might be one of the managers here at your Brixton branch. I was so impressed by his energy, knowledge and the respect and curtesy he gave throughout the 1hour upgrade process. What also stood out was his patience and understanding in being able to explain everything in the manner and ways that made sense to me. He is truly an amazing person which made my experience easy. I just want to say big thank you.

May 19, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and…

Great customer service and communication from Joseph

May 19, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff were very helpful

The staff were very helpful, especially Joseph. This made the experience very pleasant

May 18, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikayla was super kind

Mikayla was super kind, helpful and efficient today. Really recommend the service.

May 16, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josepf it's wery nice

Josepf it's wery nice, and is doing job very well. Is so 5 star

May 13, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Zivile,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay has been outstanding

Jay has been outstanding, excellent customer service strongly recommend

May 12, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Sergio,

Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from hana from the…

Brilliant service from hana from the Brixton store .a very dedicated lady providing excellent customer service. A credit to Vodafone.
Kind Regards
T.Etti Mr

May 11, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Tayib,
Thanks for the lovely review and fantastic support for Hana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service and product knowledge

Karina in the Brixton store was extremely knowledgeable with advice about my plan options and her colleague Ali came to support with the final part of the transaction. She thoroughly explained my options with sim only as well as my contract with needed some clarification. She also explained how I was to be use my spend manager. I am now all up to date with my plan. Excellent service and addition to the Brixton store

May 11, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Jennifer,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very lovely and very helpful

Very lovely and very helpful

May 11, 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Emmanuela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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