Vodafone UK - London Brixton Reviews 

528
TrustScore 5 out of 5

4.9

423 Brixton Road, SW9 8HE Brixton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... See more

Company replied

Rated 5 out of 5 stars

Christina & Hana, we're very helpful and they even stayed later to ensure our issue was sorted. I will definitely recommend this store to my family and friends.

Company replied

Rated 5 out of 5 stars

Mikela was very very helpful getting my samsung galaxy S26 ultra, she went above and beyond to get the best deal, she is a credit to Vodafone. I caused her plenty of work to sort out a new contract an... See more

Company replied

Rated 5 out of 5 stars

My experience form staff weas excellent. She was patient kind a d understanding.. as a pensioner. She explained and simplify information so that I understood clearly. I'm felt sure she sold me the... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Brixton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 423 Brixton Road, SW9 8HE, Brixton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

528 reviews

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1-star

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4.9

All reviews

(528)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Gui excellent attention and service.

Gui excellent attention and service.
Super fast process to get my new cell phone, very happy.

October 25, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hi. We're happy to hear you received excellent attention and service! We appreciate you sharing your fantastic feedback with us regarding your super fast experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gui was very professional calm polite and helpful today at the brizton store. Awesome I am pleased

I visited Brixton store - Gui was very helpful... polite calm and listened. His advice was professional. Awesome, I will come again

October 25, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hi. We're happy to hear that you had such a positive experience in our Brixton store. We appreciate your kind words and are so glad that you found our team member's assistance helpful. We look forward to your next visit! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Today in Vodafone me and my brother was on a search to get a phone and an iPad, A staff member named Selby helped us and the service we received was amazing, he was extremely helpful, polite and made everything simple and easy to understand.

October 23, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bo was great

Bo was great! He really helped me out. His customer service is incredible and he explained everything very well! I am a happy customer

October 20, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 2 out of 5 stars

i've been waiting in the Brixton shop…

i've been waiting in the Brixton shop for 30 mins so far just to pick up my new phone. They know I'm here and what I'm waiting for but no one is helping.

October 16, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hi Gary. It's disappointing to see your review. We completely understand the importance of receiving a timely service. This isn't the experience we want you to have.

Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service experience ……

Great customer service experience … Thanks to Mikela she made the process very easy and smooth. Much appreciated

October 15, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service

October 15, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikela helped today to switch to…

Mikela helped today to switch to Vodafone and has saved me quite a lot of money very helpful , thank you.

October 14, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ruben was outstanding

Ruben was outstanding. He understood my question immediately and gave me a solution straight away. It was very impressive and incredibly smooth. He is a credit to Vodafone and has left me with a very strong positive view of the company. Thank you.

October 11, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, very knowledgeable best deal

October 11, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mr Gui was very helpful and kind .

Mr Gui was very helpful and kind .

October 11, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 1 out of 5 stars

Really Bad Customer Service

Really bad customer service especially from a staff member named Michela. Stand offish and very unhelpful.

October 9, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We value your feedback, and I apologize for the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by Selby

October 1, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Tiago,

Thanks for the lovely review and fantastic support for Selby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

This guy saved my everything

This guy saved my everything, I couldn't be more happy
Selby Brixton store
Many many blessings 🙏🙏🙏

September 25, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Daniel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikela- she was very helpful to set up…

Mikela- she was very helpful to set up my phone plus tablet.She very good to customer explain very well abt the business hope she gonna get promoted.She is the best to customer I'm very satisfy for the service

September 24, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Thabit,

Thanks for the lovely review and fantastic support for Mikela.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joseph Alejandros was so helpful and…

Joseph Alejandros was so helpful and kind. Amazing Service!

September 23, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ruben was very helpful and attentive to…

Ruben was very helpful and attentive to my needs !
Keep up the good work ! 👍👍

September 21, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gui was great

Gui was great! He helped me get my sim remplaced before closing and was super nice!

September 14, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Joseph Alejandro

I was served by Joseph Alejandro. He was a very professional, friendly, helpful, patient and understanding retail adviser! He helped me with all my worries and concerns and was able to answer all of my questions. He helped me understand how my new contract will work and the process of it all. He also went the extra mile to show me all of the global countries which I will have data for as I told him I am travelling. The process was smooth and quick. I would definitely recommend.

September 14, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joseph served myself and my partner…

Joseph served myself and my partner answered any questions and concerns we had with switching companies while keeping the same number, he was professional at all times and made the process smooth and easy.

September 14, 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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